Kash has helped me and my husband with our travel arrangement for several years. I would never think of flying without his help. He is knowledgeable, courteous, friendly, professional, efficient, effe... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Johnny was very professional, curtious, annd very patient with us. He answered all of our questions. We would absolutely recommend him to any one in our family & friends. We feel he certainly enjoy... もっと見る
企業が回答しました
Russell from Reservations helped me fix the challenge I had with my flight. I had gotten a message with flight changes for going and coming. Russell gave me options for going from another airport for... もっと見る
企業が回答しました
Needed to change existing reservation. Ease of contacting the agent. Agent was very responsive to our needs polite professional patient and helpful. He addressed everything. His name is SAMUEL. It... もっと見る
企業が回答しました
企業情報
当該企業による記述
Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
連絡先
448 PRAIRIE KNOLL DR NAPERVILLE, 60565, Illinois, 米国
- 1-833-914-2482
- sales@redumbrellaholidays.com
- redumbrellaholidays.com
4.8
優良
771件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
i am satisfied with the service provider
2025年12月27日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!
Red Umbrella Holidays からの回答
Thank you for the five star review!
Kelley Matthews has been amazing
Kelley Matthews has been amazing. I highly recommend Ramsey him to help you
2025年7月17日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
Wonderful Kash!
Kash has helped me and my husband with our travel arrangement for several years. I would never think of flying without his help. He is knowledgeable, courteous, friendly, professional, efficient, effective and always able to get us what we need. No matter how long it has been since I have called, he always remembers me. Kash is a real asset to Alaska Airlines. He is probably one of the main reasons we will continue to fly Alaska. Thank you, Kash.
2025年8月27日
自発的なレビュー
Red Umbrella Holidays からの回答
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays
Meil my experience with meil was very…
Meil my experience with meil was very helpful
2025年5月6日
自発的なレビュー
Red Umbrella Holidays からの回答
Your positive feedback is truly the best compliment we could ask for.
It encourages our entire team and reaffirms our commitment to making travel planning both simple and enjoyable for you and all our valued customers.
We remain dedicated to enhancing our services and providing you with the best travel solutions possible.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Red Umbrella Holidays からの回答
We are thrilled to share our heartfelt gratitude for the incredible rating you recently bestowed upon us.
We look forward to continuing to serve you and making your travel experiences unforgettable!
Best Regards,
Customer Relations,
Redumbrella Holidays,
Kash was very nice great he help book…
Kash was very nice great he help book my ticket I’m thankful for him
2025年7月31日
自発的なレビュー
Red Umbrella Holidays からの回答
Your high rating is the best compliment we could ask for! We work hard to make travel planning simple and enjoyable and your support reassures us that we’re on the right path.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Red Umbrella Holidays からの回答
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays,
I made my reservations with Tiana and…
I made my reservations with Tiana and she was very
Helpful.
2025年7月30日
自発的なレビュー
Red Umbrella Holidays からの回答
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays,
Kash helped with tickets. He was so patient and helpful. Thanks Kash.
Kash helped with tickets. He was so patient and helpful. Thanks Kash.
2025年7月28日
自発的なレビュー
Red Umbrella Holidays からの回答
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays,
He was helpful and resourceful and…
Stefan was helpful and resourceful and ensured that I was taken care of
2025年7月24日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Very good experience thank you Peter…shelley knox
Very good experience thank you Peter for your support with care.
2025年7月24日
自発的なレビュー
Red Umbrella Holidays からの回答
Your positive feedback is truly the best compliment we could ask for.
It encourages our entire team and reaffirms our commitment to making travel planning both simple and enjoyable for you and all our valued customers.
We remain dedicated to enhancing our services and providing you with the best travel solutions possible.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Red Umbrella Holidays からの回答
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.
We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.
Please reach out to our customer service team @ 1-347-896-8567 or send us an email to customerservice@redumbrellaholidays.com, with more details.
We appreciate your understanding and patience as we work towards a solution.
Best Regards,
Customer Relations,
Redumbrella Holidays,
great customer service Kash helped me…
great customer service Kash helped me book the flight with no problem…
2025年7月9日
自発的なレビュー
Red Umbrella Holidays からの回答
Your high rating is the best compliment we could ask for! We work hard to make travel planning simple and enjoyable and your support reassures us that we’re on the right path.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Shawn was amazing
Shawn was amazing. I had been hung up on multiple times and could not reach frontier. Shawn took the time to hear me out and fixed everything for me. I will continue flying with frontier because of Shawn.
2025年7月3日
自発的なレビュー
Red Umbrella Holidays からの回答
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Flight was delayed about 5-6 times…
Flight was delayed about 5-6 times causing me to be stuck in airport fir 22 hours. To add to it my luggage did not make it to my final destination and I'm having to wait 3 days until the next flight to get my luggage. I called the number to speak to a live representative. He rudely stated "this is ticketing, you will have to call customer service" and hung up on me. Apparently they talk to you live if you're purchasing a ticket but only via email if you have a complaint. I'll never fly Breeze again and I recommend others to select another airlines. The eventual flight was good with friendly attendants but the communication in thar to issues before the flight and after are terrible. They could have canceled flight after second or third delay to give customers time to find other means not at 2:00am from an original 3:00pm departure. Now I'm without my medical device needed to sleep for 4-5 days. Also Breeze site has no access to customer service.
2025年6月29日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.
We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.
Please reach out to our customer service team @ 1-347-896-8567 or send us an email to customerservice@redumbrellaholidays.com, with more details.
We appreciate your understanding and patience as we work towards a solution.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Red Umbrella Holidays からの回答
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays,
Johnny’s the man
Johnny was very professional, curtious, annd very patient with us. He answered all of our questions. We would absolutely recommend him to any one in our family & friends. We feel he certainly enjoys his job. Johnny is definitely a plus to your company.
Ada& Richard Mayer
2025年6月29日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays,
Red Umbrella Holidays からの回答
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。