Reebok Europe レビュー 

Reebok Europe からの回答

2026年10月21日

Hola Tatiana,

Muchas gracias por tomarte el tiempo de compartir tu opinión sobre tu compra reciente.

Lamentamos mucho los inconvenientes que has experimentado con tu devolución y entendemos lo frustrante que debe resultar esta situación.

Ya nos hemos puesto en contacto contigo por correo electrónico en relación con tu caso y estaremos encantados de seguir ayudándote. Solo tienes que responder a nuestro correo y continuaremos trabajando contigo para resolver el problema lo antes posible.

Te pedimos disculpas sinceras por las molestias ocasionadas y agradecemos mucho tu paciencia. Seguimos a tu disposición hasta que este asunto quede completamente resuelto.

¡Que tengas un excelente día!
El equipo de Reebok

Reebok Europe からの回答

2026年10月19日

Hi Alex,

Thanks for taking the time to leave your feedback.

I'm sorry to hear you're disappointed with the delay. Unfortunately, I wasn't able to locate your order details based on the information in your review, so I've reached out to you directly for a few more details.

As soon as I receive them, I'll take a closer look and do my best to help.

Reebok Europe からの回答

2026年10月21日

Hi,

We're truly sorry to hear about your experience and completely understand how frustrating it can be when you're expecting a refund and the amount shown doesn't seem to match what you anticipated.

We genuinely want to help resolve this for you. To investigate the situation, we previously reached out requesting some additional information about your order. Unfortunately, we have not yet received the details needed to review your case.

We understand that this may be causing concern, especially with your payment due date approaching. Please get in touch with us via our contact form and provide the requested information. As soon as we receive it, we'll be happy to look into the charges and do everything we can to clarify and resolve the matter for you.

We sincerely apologize for the inconvenience and appreciate your patience. We're here to help and look forward to hearing from you.

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月12日

Hi Daniele,

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that your order was processed on time and that you were happy with the quality of your purchase. Feedback like yours means a lot to us and motivates us to continue providing the best possible products and service.

Thank you once again for choosing Reebok. We hope you enjoy your new item and look forward to welcoming you back soon.

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月12日

Hi Philip,

Thank you for taking the time to share your feedback with us.

We're pleased to hear that you were happy with your order overall. We're sorry, however, that your experience with FedEx was a little difficult and did not go as smoothly as expected.

We appreciate you bringing this to our attention, and we'll be sure to share your comments with the relevant teams. Customer feedback is invaluable in helping us improve the experience we provide.

Thank you again for choosing Reebok and for your honest feedback. We hope to welcome you back again soon.

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月12日

Hola Rafel,

Muchas gracias por tu comentario.

Lamentamos muchísimo la mala experiencia y el inconveniente de haber recibido uno de los artículos con los cordones rotos. Entendemos perfectamente tu decepción, especialmente cuando esperabas poder disfrutar de tu compra desde el primer momento.

Te pedimos nuestras más sinceras disculpas por esta situación. Hemos tomado nota de tu caso y nos pondremos en contacto contigo por correo electrónico para aclarar lo sucedido y orientarte hacia la mejor solución posible.

Gracias por tomarte el tiempo de compartir tu experiencia. Esperamos poder resolver este asunto para ti lo antes posible.

Un cordial saludo,

Reebok Europe からの回答

2026年10月9日

Hola Lara:

Gracias por compartir tu valoración.

Lamentamos sinceramente la decepción y las molestias que esta situación te ha ocasionado. Entendemos lo frustrante que puede resultar y queremos ayudarte a resolverlo cuanto antes.

Ya nos hemos puesto en contacto contigo por correo electrónico para revisar tu caso en detalle y encontrar la mejor solución posible.

Gracias por tu paciencia y por compartir tu experiencia con nosotros.

Que tengas un excelente día,
El equipo de Reebok

Reebok Europe からの回答

2026年10月9日

Hola Luis,

¡Muchas gracias por tu valoración!

Nos alegra saber que has quedado satisfecho con nuestro servicio y que recibiste tu pedido tan rápidamente. Comentarios como el tuyo nos motivan a seguir ofreciendo la mejor experiencia posible.

Esperamos verte de nuevo muy pronto en Reebok.

¡Que tengas un excelente día!
El equipo de Reebok

Reebok Europe からの回答

2026年10月9日

Hi Alison,

Thank you for taking the time to share your feedback.

While we're sorry to hear the trainers weren't quite right for you, we're delighted that you found the return process easy and convenient.

We appreciate your comments and hope to have the opportunity to find the perfect pair for you in the future.

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月9日

Hi,

Thank you for your review!

We're delighted to hear that your order was delivered smoothly and that you had a positive experience with us.

We appreciate your support and hope to see you again soon.

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月9日

Hi Shannon,

Thank you for your wonderful review!

We're thrilled to hear that you find your trainers so comfortable for walking and that they outperform other shoes you've tried, especially the AZ and R 400. There's nothing better than knowing our footwear is keeping you comfortable every step of the way.

Thank you for choosing Reebok and for sharing your experience with us.

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月8日

Hello Mohammed,

Thank you for your review.

We are terribly sorry for the inconvenience you are experiencing with the delivery of your order. We completely understand how frustrating this situation must be and sincerely apologize for the disappointment caused.

Please rest assured that we are already in contact with you via email and are actively working to resolve this as quickly as possible. Our team is doing everything we can to investigate the issue and provide a satisfactory solution.

We truly appreciate your patience and the opportunity to assist you.

Once again, our sincerest apologies for the inconvenience caused.

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月8日

Hi Bryson,

Thank you for your review.

We are delighted to hear that you purchased the Manors collaboration and that you are so pleased with it.

It is always rewarding to receive such positive feedback, and we truly appreciate you taking the time to share your experience. We hope you continue to enjoy your purchase and thank you for choosing Reebok.

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月6日

Alix,

Thank you for your fantastic review!

We're delighted to hear that you found exactly what you were looking for, from the Campio XT trainers to your fitness tees and shorts. It's great to know that you're happy with the comfort and quality of your new gear.

We're also pleased that your order arrived quickly and that the tracking updates helped make the delivery process smooth and hassle-free.

Thank you for choosing Reebok. We hope you enjoy your new products and look forward to welcoming you back soon!

Kind regards,
The Reebok Team

Reebok Europe からの回答

2026年10月6日

Hi Akashya,

Thank you for taking the time to share your feedback with us.

Following your review, we have reached out to you directly once again and hope to have the opportunity to assist you further and resolve this issue. We would be happy to investigate your concerns and work towards a satisfactory solution.

Again, we're sorry for your experience, and we truly appreciate you taking the time to share your honest feedback. Comments like yours help us identify areas where we can improve our products and services for all customers.

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月6日 に更新

Hi,

Thank you for your fantastic review, Gordon!

We're delighted to hear that you found the perfect footwear for your different training needs and were able to take advantage of our sale offers. It's also great to know that your order arrived as expected, well packaged, and in perfect condition.

We truly appreciate your support and hope you enjoy all three pairs. Wishing you many successful training sessions ahead!

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月6日 に更新

Hello Rebecca,

Thank you for your great review!

We're thrilled to hear that you're enjoying your new shoes and that they're perfect for the gym. Comfort and convenience are key, so it's fantastic to know that you find them both comfortable and easy to slip on.

We really appreciate you taking the time to share your experience and hope you continue to enjoy your Reebok footwear!

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月6日 に更新

Hello Iurii,

Thank you for your review!

We're delighted to hear that you're happy with the quality of your purchase. Providing high-quality products that our customers can rely on is always our goal.

We appreciate you taking the time to share your feedback and hope to see you again soon!

Have a great day,
The Reebok Team

Reebok Europe からの回答

2026年10月6日

Ciao David,

Grazie per la tua recensione!

Siamo davvero felici di sapere che hai apprezzato l'ottimo rapporto qualità/prezzo dei nostri prodotti. Offrire articoli di qualità a prezzi competitivi è uno dei nostri obiettivi principali, quindi il tuo feedback ci fa molto piacere.

Ti ringraziamo per la fiducia e speriamo di rivederti presto su Reebok!

Reebok Europe からの回答

2026年10月2日

Hi Hamed,

Thank you so much for taking the time to leave your review. We're sorry to hear that your return experience was not as smooth and convenient as it should have been.

We truly appreciate your feedback, as it helps us identify areas where we can improve. Please note that our Customer Care team is always available to assist with any questions, recommendations, or support you may need before or after your purchase.

We have already reached out to you directly and hope we were able to help address your concerns and find a suitable solution.

Thank you again for sharing your experience with us. Your comments are valuable, and we'll continue working to improve the customer experience moving forward.

The Reebok Team