Wrong phone delivered, then they defied the consumer court order
I ordered a refurbished OnePlus 13 in Midnight Ocean (Super-B condition) from Refit Global, but they delivered a completely different variant, Black Eclipse. When I tried to return it, their reverse pickup came back with an unrelated item, a bottle of oil, instead of the phone. With no resolution in sight, I had to approach the Consumer Commission, where Refit Global and its associated company did not even show up to defend themselves. The Commission held them deficient in service and ordered them to pay compensation, yet they have refused to pay even after the court order, and I now have to go back to the consumer court to enforce it. A company that ignores a legal order will not treat ordinary customers any better. Not consumer friendly at all, so order at your own risk.








