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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

J'ai commandé un porte clé de chien, sur la photo, cela donnait l'impression que c'était en resine, on voyait les reliefs, une fois reçu, c'est un vulgaire porte clé avec une photo entre 2 plaques de... もっと見る

5つ星のうち1の評価

Ordered a Cocker Spaniel In Santa Boot Christmas Hanging Ornament SB032 as a memento to our darling Suri that left us a year ago on New Year's eve. The picture on the web site appears to show a 3D bea... もっと見る

5つ星のうち1の評価

I bought 2 x Labradoodle items, one which was a £15 Christmas Tree acrylic ornament, the other being an acrylic key ring also priced £15, then charged shipping to the UK. If this site could give negat... もっと見る

5つ星のうち5の評価

Thanks Trust Pilot I can’t tell you how much money and stress you’ve saved me over the years. I was considering buying from this company, suspected I might be sorry so as usual, I checked my gut f... もっと見る

企業情報

  1. ギフト ショップ

当該企業による記述

Gifts for Your Loved Ones! At Relaxpact, our carefully curated collection features the latest and most thoughtful gift items, ensuring you'll find something special for every occasion. We pride ourselves on offering unbeatable prices without compromising on quality. Plus, we offer worldwide shipping, so you can send your love and appreciation to friends and family, no matter where they are. Discover the joy of giving with Relaxpact, where every gift is a token of love and affection. Explore our collection today and find the perfect gift to brighten someone's day!


連絡先

1.6

ひどい

TrustScore 5段階評価の1.5

186件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

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5つ星のうち1の評価

Don't get ripped off, as I did!

I returned the item within the completely unreasonable one-week return window mandated by the company, but they never returned my money in spite of admitting that they received my return as stated. Don't get ripped off, as I did! Addendum: When I responded to the company's "concerned" reply, they gave me the same run-around again. Relaxpact makes it impossible to return anything. Order at your own risk.

2023年12月4日
自発的なレビュー
Relaxpact ロゴ

Relaxpact からの回答

Hello there,
We are sorry that we were unable to process your request in time due to the high volume of emails during the peak season. Please contact our customer service email support@relaxpact.com again and provide the tracking number, and we will give priority to your request. Please rest assured that once we confirm receipt of your return, we will arrange a refund as soon as possible.

5つ星のうち5の評価

It took a long time for my package to…

It took a long time for my package to arrive. When I contacted customer service, they said the package had been delivered. No package was delivered. Proof of delivery was not provided. Again, I told them it had not been delivered and they told me tracking number says it was delivered.

After receiving your reply I can understand how you might not have control over what happens when using a third person delivery. The US mail service often lacks ability to deliver and reroutes many times. In no way is this a negative review of Relaxpact. The product is really good quality. Kudos to Relaxpact.

2024年9月12日
Relaxpact ロゴ

Relaxpact からの回答

Hello there,
We are sorry for the confusion about shipping you have experienced.
The delivery information comes from the last-mile carrier. Once it is shown as delivered, it means that it has reached a place that the customer can reach.
We regret that not every last-mile carrier can provide clear proof of delivery. When we learn that a customer has not received the package, we will contact the carrier to understand the situation and provide assistance to the customer.
Please believe that we are committed to continuously optimizing logistics. Thank you for your feedback.

5つ星のうち1の評価

OVER priced

OVER priced, compared to quality. To long infilling order. Never again!!!

2024年9月3日
Relaxpact ロゴ

Relaxpact からの回答

Hello there,
We are very sorry that the product did not satisfy you.
In order to provide you with a suitable solution, we would like to provide you with meticulous customer service and listen to your demands.
Please contact us at support@relaxpact.com.
We promise to continuously optimize our products and services and hope to provide you with a perfect shopping experience next time.
Wish you a happy life!

5つ星のうち5の評価

Easy and great product

Simple to order, wide variety of products, excellent delivery short time, top quality look and feel. What's
Not to LIKE!!!
I will use site for stuff down the road

2024年8月26日
5つ星のうち1の評価

If I could leave no stars I would !

If I could leave no stars I would !! For a start the “acrylic” shih tzu keyring turned up cheap plastic (now peeling!) made of cheap thin plastic kid you not the quality is horrendous for the price I paid all in all with shipping 22$ it’s turned up and I was furious it’s not what it looks like in ther advertisement for sure trust me !!! It’s like some sort of sticker stuck on a wing shaped thin plastic keyring so anyway tried 4 times to get my money back and send the rubbish back to them and it was like getting blood out of a stone alls they wer saying we give you discount for when you next shop (which is never and I told them this) I was in my rights I was sold something that weren’t what it was saying it was anyway I get back a refund in all works out 3.25£ in English money after they sed they would take it back but it would cost me a further 7.99$ to return and they wouldn’t be able to reimburse me that back plus what they owed this isn’t no joke don’t shop here the quality is poor save your money seriously !!

2024年8月2日
自発的なレビュー
Relaxpact ロゴ

Relaxpact からの回答

Hello there,
We are sorry that you are not completely satisfied with your acrylic keychain.
We would like to resolve this matter for you. Please send us a photo of the peeled keychain and your order number and attach a screenshot of Trustpilot so that customer service will give you priority to handle this matter. We will record it and reissue you a new one or refund you.
Please believe that we are actively communicating with you to resolve the problem. Our email: support@relaxpact.com
Please do not hesitate to contact us.

5つ星のうち5の評価

WE LOVE THE BLANKET

WE LOVE THE BLANKET - THE WORDS WERE SO MEANINGFUL AND TRUE THAT WHEN I READ THEM TO MY WIFE, I GOT EMOTIONAL. THE BLANKET IS SO SOFT MY WIFE LOVES IT. I WILL DEFINITELY PURCHASE ANOTHER BLANKET. WE ARE VERY HAPPY WITH THE PURCHASE.

2024年8月2日

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