Honestly, with the way I have been spoken to and treated by this company, I do not even want to leave one star, but you have to rate to leave a review. What absolutely miserable people at this company... ãã£ãšèŠã
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I was told that my replacement CPAP equipment would be covered by insurance after an initial payment and an acceptable level of use for about 10 days. I keep getting billed for the replacement mask et... ãã£ãšèŠã
My Sim card results were not sent in a timely fashion for my health care provider to view so I switched companies. I am trying the nasal pillow instead of the mask used prior, so needed a bit of hands... ãã£ãšèŠã
The âcPacâ equipment was very imposing. The instructions provided by the Instructor were not. Going through how you put it on ONCE doesnât make you confident you are doing it trght. BigBrother lookin... ãã£ãšèŠã
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Who We Are Competency and compassion are our priorities. Not only do we offer top-of-the-line airway management devices and replacement parts, our highly trained and competent staff connects with our customers through professional, attentive servic...
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Providence Highway 1504, 02062, Norwood, ç±³åœ
- reliablerespiratory.com
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Their name is appropriate
Their name is appropriate, when you need them, they step up to assist. Very helpful.
They are very good.
Items delivered as ordered
Items delivered as ordered. Courteous service.
So far Reliable Respiratory has beenâŠ
So far Reliable Respiratory has been fantastic. I love the new machine and have been able to get quality sleep. My only concern is the mask I was given with the memory foam. The memory foam has ripped on both masks I was given at the time of delivery, therefore I'm without a mask that works at the moment. Both masks I was given have both ripped in the same spot.
Iâve had my CPAP machine for about fourâŠ
Iâve had my CPAP machine for about four months now. The company did not check in with me to see how everything was going. Iâve been having trouble falling and staying asleep with this particular mask. The numbers indicate I am not compliant, but no one reached out to me. Even my doctor was surprised they never called or emailed me to see how I was doing. I had to call them a week or so ago to have them send me a different type of mask to try.
Love they're services and supplies :)
They always give me updates when my next order is scheduled,when I use to order my first supplies through the phone they are very friendly and handle my supplies very professional respectful way I love it and they are the best I would totally recommend it to anyone that needs they're services. Thank you so much I appreciate it ððð
Responsive Staff!
Responsive staff assists, resolves problems, and answers questions with honesty and a degree of warmth that I very much appreciate. Itâs not a fun thing to have to use a CPAP machine, so when I have to reach out for a supply reorder, theyâre friendly and get the box on its way to me. When I had a failed power block, they were there for me in the office to relieve my anxiety and take care of the problem. In my first calls, Karen made certain I was connected to the right person to discuss my broken machinery. Kristin met me in Norwood and finalized the issue very well. Thank you, all. Thumbs up!
UNACCEPTABLE DIRECTIONS & FEEDBACK
The âcPacâ equipment was very imposing. The instructions provided by the Instructor were not. Going through how you put it on ONCE doesnât make you confident you are doing it trght. BigBrother looking over your shoulder doesnât explain if they know either.
But the worst of it is that there are no printed instructions,explanations & people you can just call if you have questions. I will complain to my DR.
Marvelous support
Marvelous support, caring commitment to helping, delightful staff to deal with, conscientious in all aspects.
Reliable Respiratory
Reliable Respiratory - Only 3-stars from this Customer! The response time, when I order something, is great - no complaints! However, it is my considered opinion that their "main concern" is Reliable Respiratory and the $$$ they can generate, rather than putting their "customers and/or clients" first!
They replaced a defective C-PAP machineâŠ
They replaced a defective C-PAP machine with no problems.
Always very friendly
Always very friendly and products come fast and correctly.
Love Reliable Respiratory!
Complete waste of time
Complete waste of time. Haven't had a decent night sleep since I started using it 6 months ago. Would not recommend to my worst enemy.
The first mask I received was veryâŠ
The first mask I received was very uncomfortable, I did not know I had the option to choose a different mask. Through calling your supply company they made it clear that I was able to try something different. So for almost three months I was subject to the mask that Was given me.
probably should give a little betterâŠ
probably should give a little better score.the things that could be better is my fault anyway.i needed replacement parts filters for a long time but have trouble making phone calls due to depression.wish they had a system where they would notice if someone hasn't kept up and may be in need.
Fantastic service!
The best service and most knowledgeableâŠ
The best service and most knowledgeable of staff. I have dealt with more than a dozen companies in the last decade and a half. Reliable Respiratory is the only one that has not let me down, They have even helped me solve problems with other companies!
Personal Care
They came to my home with the bi-pap machine and set it up for me. They carefully explained how to use and clean it and then personally adjusted the mask so that it did not leak. No other provider has ever taken the time to do that.
gratefull.
Took care of me since day one, nothing they could not do to satisfy me.
Thanks.
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