Honestly, with the way I have been spoken to and treated by this company, I do not even want to leave one star, but you have to rate to leave a review. What absolutely miserable people at this company... ãã£ãšèŠã
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I was told that my replacement CPAP equipment would be covered by insurance after an initial payment and an acceptable level of use for about 10 days. I keep getting billed for the replacement mask et... ãã£ãšèŠã
My Sim card results were not sent in a timely fashion for my health care provider to view so I switched companies. I am trying the nasal pillow instead of the mask used prior, so needed a bit of hands... ãã£ãšèŠã
The âcPacâ equipment was very imposing. The instructions provided by the Instructor were not. Going through how you put it on ONCE doesnât make you confident you are doing it trght. BigBrother lookin... ãã£ãšèŠã
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Who We Are Competency and compassion are our priorities. Not only do we offer top-of-the-line airway management devices and replacement parts, our highly trained and competent staff connects with our customers through professional, attentive servic...
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Providence Highway 1504, 02062, Norwood, ç±³åœ
- reliablerespiratory.com
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Great service
No one and nothing is perfect, but these folks come very, very close!
Excellent service in all aspects
Employees were pleasant
Employees were pleasant, honest and quite helpful. I unhesitatingly recommend this company.
K
Friendly accommodating and alwaysâŠ
Friendly accommodating and always answer my questions!
The staff is always available by phoneâŠ
The staff is always available by phone to help.
When I voiced problems with fit andâŠ
When I voiced problems with fit and issues, i was never called back to check if the issues were resolved. This happened twice. Service was great the first two weeks when they called 2 weeks in a row to check how things were going. Then when I actually had issues, they never called back
Best service around
Great communication
Great communication, supplies always delivered in a timely fashion.
I'm disappointed in this place
I'm disappointed in this place. I set up payments . Now the change the amount. And to date I've received no replacement parts or filters. Seems to me if you quote a cost , the amount of payments. And set up card to get it paid on time. You should have it handled. Very disappointing.
They have been excellent communicatingâŠ
They have been excellent communicating with me on my needs for my CPAP and supplying my needs.
Very good service and dependable!
Reliable Respiratory has been veryâŠresponsible in every dialog I have had with them.
Reliable Respiratory has been very âreliable.â When I placed my first order they explained what I might need for my CPAP machine and why. They answered my questions about billing, my obligations and any other issues I wanted addressed. The bottom line is that the representative I talked to was was knowledgeable , helpful and friendly. Great customer service.
They are great when I need my equipmentâŠ
They are great when I need my equipment is ship out to me right away no problem I do recommend them to whoever needs the help with the respiratory.. AIXA K
has delivered excellent service andâŠ
has delivered excellent service and very friendly and knowledgeable.
Very friendly.
They are here for you
Very professional
Very responsive to new orders
Very responsive to new orders. Receive shipments quickly.
When I am on Vacation in Thailand myâŠ
When I am on Vacation in Thailand my CPAP has a 12 hour difference in time from when I am home but it can't adjust by itself. It therefor Starts my day at 12 midnight and gives me a bogus reading for hours slept because it still thinks I am in EST back at home. It would be nice if my CPAP was web based and I could give it a valid WIFI name and then you could manage it from anywhere in the world to set the time and give me daily reports rather then having to wait until I get home for reports which will still not be correct due to the time difference. You will give me Midnight until I get out of bed and then later that day from my bedtime until midnight. The CPAP give me a report from Midnight till I get out of bed and the only other info is Seal & Humidity and it is rated with a Smiley Face. I assume it would be a Frowny Face if I was not doing well but I have never seen that. It would be real nice if I could see the on-line report but as I understand it you use Cellular to connect and that could be expensive for you. I use SKPYE (a Microsoft product) to call back home and it only costs me $14 per month with unlimited talk time for Asia to the USA and back to Asia.
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