I needed to get the sink I had ordered asap, to be able to move on with our renovation, as another company had blown out on the arrival date for delivery. I phoned the admin team and they were super r... もっと見る
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Easy to use website, great information and good prices. Product arrived very quickly and good updates on transit/delivery. Item looks to be of good quality but not yet installed so hoping install go... もっと見る
企業が回答しました
Easy to order, great price, item was dispatched within time promised and delivered very quickly. Product looks good and works very well.
Ordering was easy and the heated towel rail arrived in good time. My electrician says installation was straight forward and it works well. However the supplied instructions are rather unclear and al... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bathroom, Kitchen, Storage, Lighting, Garden & Irrigation, Home Theatre, and Flooring
連絡先
49-51 Mills Road, 3195, Braeside, オーストラリア
- (03) 9544 3003 or 1800 RENOSTORE
- service@renovatorstore.com.au
- renovatorstore.com.au
4.6
優良
2092件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 72％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good product, fast shipping
Just installed. It is sturdy and works perfectly so far. Shipping was fast, and the waste bin is of very good quality. It is not the cheapest on the market, but given the routine and continuous use, it is worth spending a bit more. We are very satisfied.
2026年3月31日
Renovator Store からの回答
Thank you for the 5-star rating! We’re glad to hear you enjoyed the product and our speedy delivery. We look forward to serving you again.
Excellent product/service
Product made to order.
Exactly as described, fitted perfectly.
Speedy delivery.
2026年4月10日
Renovator Store からの回答
Thank you so much for the 5-star review! We are thrilled to hear that your made-to-order item was a perfect fit and arrived ahead of schedule. It was a pleasure serving you, and we look forward to helping you again soon.
Renovator Store からの回答
Thank you so much for your kind words! We are thrilled to hear that you had a smooth ordering experience and are happy with the quality of your items. We look forward to serving you again soon
Renovator Store からの回答
Thank you so much for the 5-star review! We take great pride in providing professional service to all our clients, and we're thrilled to hear we hit the mark for you. We look forward to working with you again soon.
Renovator Store からの回答
Thanks for sharing your experience! We aim for speed and efficiency, so it’s great to know we hit the mark for you. Enjoy your purchase!
Renovator Store からの回答
Thanks so much for the 5-star review! We’re thrilled to hear you enjoyed the quick delivery. Our team works hard to get orders out the door fast, so it’s great to know we hit the mark for you. See you again soon!
Higold Drawer
The product, a Higold drawer, arrived on time, well packaged and I am very happy with the fitted end result.
2026年2月15日
Renovator Store からの回答
We’re so glad you’re happy with your new Higold drawer! Thank you for the kind words about our packaging and delivery. Enjoy your newly organized space!
Order process was easy
Order process was easy. Although wrong item code sent, quick to rectify with the correct one.
2026年4月8日
Renovator Store からの回答
Hi there! Thank you so much for the 5-star rating. We are thrilled to hear that you found the ordering process easy and seamless. We look forward to helping you again soon!
Able to speak with sales assistant…
Able to speak with sales assistant about products, knowledgeable. Goods were dispatched and arrived very quickly.
Great service
2026年3月31日
Renovator Store からの回答
We truly appreciate your kind words and the 5-star rating! Providing great service is our top priority, and we’re happy to hear we hit the mark for you. We look forward to helping you again soon.
Renovator Store からの回答
We really appreciate the feedback! Providing clear descriptions and fast shipping are top priorities for us, so it’s wonderful to know we hit the mark for you. Enjoy your purchase!
disappointed with all the features
I recently purchased the Belle Luxe 3.0 PRO Workstation Sink with high expectations, particularly because it promotes features comparable to premium Japanese workstation sinks. I chose to support a local product, but unfortunately, the product has not met reasonable expectations.
One of the key issues is the water flow noise—it is neither reduced nor eliminated as expected. Upon further inspection, I suspect that the sound-dampening pads underneath the sink may not have been included.
Additionally, the advertised water-repelling feature led me to expect smooth drainage without any pooling. Unfortunately, this is not the case. Water tends to pool, particularly in the drainage area of the accessory basin, which is quite frustrating.
Another concern is the outlet gap, which is too large and allows food scraps to pass through easily into the pipes, potentially leading to future blockages.
Overall, the product does not meet the expectations set by its features and marketing.
2026年3月25日
Renovator Store からの回答
Thank you for the feedback. We’ve reached out to your email with more detail, but as we haven’t heard back, we wanted to clarify a few points here. The 'pooling' you mentioned is actually the StoneGuard™ Nano-coating at work; it's a hydrophobic feature designed to bead water so it doesn't leave flat films or stains. We’ve also escalated the sound-pad query to the factory for a formal review. We are ready to help as soon as you can get back to our email. :)
Ripoff
I bought a sliding cupboard for my kitchen, it arrived on Friday and it took a few days for the cabinet maker to come and open the box and he found 3 trays faulty, so I called them on Friday, and I was shocked by there response, they straight away blamed the courier and refused to take the responsibility. Ripoff
2026年3月13日
自発的なレビュー
Renovator Store からの回答
Thank you for your feedback. We’re sorry for the initial frustration, but we’re glad we could get those replacement trays out to you. While our policy (noted on the red sticker) requires freight damage to be reported within 3 days so we can hold the courier accountable, we made an exception in your case to ensure your kitchen project wasn't delayed. We appreciate your business and hope you enjoy the new cupboard.
Fast and reliable service
I found the service fast and reliable. Product as advertised and easy to install. Very happy and would recommend.
2026年3月25日
Renovator Store からの回答
We really appreciate the feedback! It’s wonderful to hear that the service was fast and the product met your expectations. Thank you for choosing us and for sharing your experience!
Good and fast
My items arrived quickly and in good condition. Easy to install and they look great.
2026年3月26日
Renovator Store からの回答
Thank you so much for the 5-star rating! We’re thrilled to hear you had a great experience with our service.
Quick and reliable service.
2026年2月6日
Renovator Store からの回答
Thank you so much for the 5-star review! We’re thrilled to hear you had a quick and reliable experience with us. We look forward to assisting you again soon.
I purchased a pull out bin
I purchased a pull out bin, unfortunately I didnt measure the depth of the cupboard so I had to return it and they where a breeze to deal with, I highly recommend using the renovator store and I would like to thank then for understanding my situation.
2026年3月8日
Renovator Store からの回答
Thank you so much for the 5-star review! We are so glad to hear that we could make the return process easy for you. We understand that sometimes measurements can be tricky, and we’re just happy we could help resolve it smoothly. We look forward to helping you with your next project!
Happy Customer
All we needed was a bin to go under the sink. This should have been a simple purchase but finding a sturdy item to fit proved challenging.
Thanks to the internet and a user friendly website we found Renovator Store.
The product fits, is a great design, reasonably priced, easily installed and arrived in a couple of days.
Thanks for great customer service. 5 stars.
2026年2月22日
Renovator Store からの回答
We're so glad we could help end the search for the perfect bin! Sometimes the simplest items are the hardest to find, so hearing that the design and fit were just right for your home makes our day. Thank you for choosing Renovator Store and for the kind words about our service. :)
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