レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
3.0
6件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Terrible customer support, built and paid their AI Builder then we needed to pay again just for our team to have a technical error on one landing page that took hours to build. Absolutely not recommended, go use Webflow if you want a smooth page builder and customer support.
Our team began using Replo recently, and while we have little experience with the product itself, we must say that the customer's service is stellar. Any questions are answered promptly and thoroughly, with enough direction for beginners to grasp and follow with ease. The personalized recorded Loom videos outlining how to make specific changes for our specific design up is extremely helpful. We are thoroughly impressed by the quality of customer support at Replo and would recommend to anyone!
The main reason why I love Replo is that it helps you move faster, without sacrificing quality.
I'm writing this from a POV of building pages to make better funnels for a brand. Whether you work at an agency, at a brand, or own your own brand, Replo is hands down the fastest and easiest way to improve conversion rates.
Team happens to be incredible. Support is unmatched, 24/7 chat support, and they can jump into your theme and troubleshoot at a granular level if it's required.
But man oh man --> I wish I had this when I was Ecomm Director at Buff City Soap several years ago. I was using Shogun then, and I couldn't do 10% of what I can do in a few clicks with Replo.
If I had it then, I would have made $10M in 10 months instead of only $3.7M!
They have thousands of templates that allow you to build pages using what is working across the ecommerce ecosystem. I've hired a few Replo Experts to build a page for me for $200 or less.
12/10, highly recommend Replo.
I created 6 pages using their builder. Whenever I encountered an issue, I tried to reach out to their support. Only one of them were professional (Shahar) and the rest were not!
I was given reply after 30/40 minutes each time I reached out to them. Some of them didn't even read my issues properly and shared vague solutions (happened with someone named Olu)
It's insane that we have to wait for 30/40 minutes to get a simple reply from them!
They have lots of features but you will get frustrated if you are not a pro! Because, there support will keep you hanging.
replo.app からの回答
Sorry to hear about your experience — that’s definitely not the level of support we aim to provide. I appreciate you calling out Shahar for being helpful, and we’ll be sharing your feedback with the rest of the team so we can address the delays and improve how we respond. If you’re open to it, I’m happy to personally help out with anything you’re still stuck on, or walk you through any parts of Replo that were frustrating. Just shoot me an email at steve@replo.app and I’ll make it right.
replo.app からの回答
Hi there – thank you for the honest feedback, and I’m really sorry to hear that you had a bad support experience with us.
This definitely isn’t the experience we aim to deliver. We’re always working to improve, and feedback like yours helps us identify where we’re falling short. If you’re open to it, we’d love the opportunity to make things right or at least better understand what went wrong.
Feel free to reach out directly at support@replo.app, and mention your Trustpilot review and we’ll make sure someone from our team personally follows up.
Thanks again for taking the time to share your feedback with us.
I have been trying to buy a template for 2 months but still not have been helped after several emails.. Incomprehensible how the company operates.
replo.app からの回答
Hello! I’m so sorry to hear about your experience. Waiting two months with no resolution, especially after multiple emails, is unacceptable and completely against the standard we hold ourselves to.
We clearly dropped the ball here, and I want to personally apologize for the frustration this has caused. This isn’t how Replo should operate, and we take your feedback seriously.
If you’re still interested, we’d love the chance to help you get the template sorted out. Please reach out to us at support@replo.app, mention your Trustpilot review, and we’ll make sure someone personally looks into this ASAP.
Thank you for taking the time to flag this—we’ll use it to be better.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。
