Residently  レビュー 198

Just moved back in to a Residently property for the second time, and once again it was a very positive experience. Ria was our main point of contact through the app and was amazing throughout, always friendly, responsive and helpful. In what are tricky circumstances with COVID, being able to do everything through one app is very useful. The integrations in the app make setting up energy bills very easy and the services provided through the platform are reliable.

Freddie was particularly helpful and very responsive during the time I was moving in. He is very polite as well.

I have just moved into a flat. Having Residently guide me through the whole process from having my offer accepted through referencing, payment etc was very helpful. I had quite a few queries and received a quick response each time.

Thank you very much, especially to Sarmila who was my main contact.

One of the easiest moves I’ve made! We were in contact with Freddie for most of the time, who was extremely helpful and answered any queries we had. Can’t recommend enough!

Residently...makes your dream come true! Don't waste your time and contact them. A big shut @Mr. Kashif, absolutly helpful and professional. 5 BRIGHT STARS
Alfredo&Micaela

We had a dedicated agent in Sarmilla who provided excellent service I couldn’t of asked for anyone better. She really went above and beyond which made the whole process a lot easier to deal with.

Residently also gave us a welcome box when we moved in to our new place which was really sweet and useful actually

Great experience and fast support.
Team is always available and reply very soon to any questions. They support you all the way in the rent process.

Very smooth and very professional and friendly. The move in was so east, and they even gave me a welcome pack and a free cleaning for 4 weeks. Really recommend.

Within my short time of dealing with you, I was highly impressed with your services, and the humour with which you deal with me, which I believe so it was to all your clients. I will say in summary, that your services is excellent so keep it up.

I've had a great experience with restidently! The app is really easy to use and well developed and the staff are on it! Sharmin was super helpful and quick to respond to any query. Massive thank you to Sharmin and the team!

Residently made our move in process really easy. The customer service was great as they would answer any questions that we had really fast and the apartment is amazing!

Honestly Residently was the best move in experience I’ve had to date (and I’ve moved a lot) I can not recommend these guys enough. Always quick to help always super on it and never any nonsense excuses you hear from letting agents now days. If I move again I’m 100% going to look for properties that use residently!

Residently is a very good idea and did help me a lot with my move. They took care of setting up everything for me and resolved any issue I had very quickly.
The app is very convenient for exchanging with the Residently team but they also were very eager to speak on the phone with me on any matter. When I needed to change my move date at the very last minute, they were available and timely even on a week-end. The team also is very receptive to feedback on how they can make the product and service better.
I really appreciated the gift package on my 1st day of moving in.

Very helpful customer service and quick to act as well! Easy to use app and great design. A wide variety of services on offer.

Amazing apartments, amazing support, amazing company.

Really helpful with my move and even called in to check with me on my moving day to ensure everything went smoothly. Good support team and responsive to messages.

I have used Residently with my recent rented property and the team was brilliant. Where agency was failing Residently support team was stepping in and making things happen! They are very responsive and really try to solve your issues. It’s important to understand that Residently can only be as good as the agency what is using them and I can confirm that they are trying their best even if the agency just lags behind. Most of my issues were solved via Residently! Thank you for that. As for the app itself - it’s well built and really easy to use. There are plenty of services offered what I can’t comment on since I didn’t use them yet. There is “my home” section of the app were all of the relevant information is stored like access codes etc what is really convenient. Support tickets are easy to open but again, If agency ignores them, not much residently can do about it. All in all this is a cool app/service with a great support team behind it!

Linah was very helpful and made the process very easy and efficient x

I am a new tenant and have found the process with residently generally excellent. They are very responsive on their app and the welcome pack when we moved in was a lovely touch. I'd really recommend them to others. My contact is Ria who has been super communicative and helpful.