ResumeZest レビュー 222

Reviewer was very helpful and was able to help guide/explain modifications to help make resume more presentable.

My writer was Allison Simone who was enthusiastic, encouraging, professional and you felt like a team working towards a common goal. I appreciated Allison’s professionalism, empathy and willingness to help. Thank you Allison!

Shelly was a wonderful person that listened to what I wanted on my resume. She was very attentive to my questions and made any changes that I have requested on my resume

After providing feedback, ResumeZest reached out and offered to assign a new resume writer. The second writer was fabulous.

I cannot recommend this company. The experience started strong as I got a first draft of my resume quickly but it went downhill from there. I had saved my phone call until the revision process. When I went to schedule my call after reviewing the draft, my writer did not have any availability until 8 days later. She did offer additional times but called me almost 90 minutes after the agreed upon time. When we were finally able to connect, it was clear that she had not reviewed the feedback I had provided and did not understand my industry. When reviewing the next draft, it was clear she did not pay attention to our discussion, so I provided an additional list of detailed feedback. After a multiple day wait to get the third draft, it was clear she didn't want to take the time to understand what I was saying and took the easy way out.

A few years ago I had experience with another company that offered the same type of service, but my experience with ResumeZest was fantastic. If you are looking for a professional approach and at the same time friendly and pleasant people who will help you prepare the necessary papers for finding a new job, then this is the right company for you. Emily Ellis who was responsible for preparing my papers was fantastic. Emily is responsive, flexible, an excellent listener and above all extremely experienced in how to translate your experience into a resume, cover letter and LinkedIn profile. I would highly recommend Emily as your companion on this journey.

I compared this company to other companies before deciding to pay for their services. The reviews were all superb and the process was described by others as easy and fast. The customer service lauded. Because of those reasons I did not hesitate to drop over $400 for a resume and cover letter to be crafted. The company guarantees a 3-5 day turnaround from the day you have your 30 minute consultation. Today makes 11 business days since my 30 minute consultation. I have not heard back from my assigned writer in over a week. I have not received final documents. I emailed help desk two days ago and no one has responded to me.

I am a teacher with a son in college. $400 is not light change in my household. I spent it without hesitation. I provided my documents immediately. I showed up for the call and provided feedback. I took my grievance to the help desk. Now I want a full refund. I did my part. Unfortunately ResumeZest did not come though for me.

UPDATE: only AFTER this review and my second attempt to contact customer service with a request of full refund for their poor service did I receive an email from this company. However, they did not contact me to apologize. They emailed me to insult my intelligence. When I responded that their customer service leaves much to be desired and that their response should have been a phone call, a woman named Julie called me to further insult my intelligence with lies. Their customer service is all around garbage. Then after all of that, my writer Allison finally delivered my final documents. And as if that is not enough, they attempted to have this review taken down by telling Trustpilot that I am not a real customer. This company has NO integrity, NO sense of customer service. I paid them over $400 to be treated like trash. Thanks ResumeZest!

Professional and efficient process with Shelly. End product reflected the goals and content that was desired. Portal made it easy to collaborate and keep the process moving. Tools, templates and guidelines for linked in, letters etc easy to use with clear instructions.

I worked with Theresa Kettler, and I couldn't be happier with the service. (I passed my shiny new resume round to friends, and they were just as impressed as I was).

If you are like me, you may have recently found out that all the resumes you've recently submitted over the last few months had never been read or immediately passed over because your resume wasn't configured to be read by applicant tracking software.

Then you think, OK, maybe I need to look into getting some expert help here. So you google professional resume services, and get deflated to see so many of the companies featured at the top of search results actually received so many recent negative reviews.

I am so glad I found the Trustpilot reviews on ResumeZest. The process felt like a true collaborative effort, with the expert suggestions and revisions taking my resume to a new level and giving me the confidence that my resume is now at a level to be competitive in the current job market.

The five star reviews they consistently receive speak for themselves.

Jessica Philippon conducted a thorough phone interview, was at all times delightful to talk with, and her resulting work was brilliant. I know ResumeZest guarantees resumes within two days but I agreed to a longer timeframe, as I wasn't in a hurry. And the resulting resume, letters, and LinkedIn document were better than I could have written even if I tried. Thank you so much, Jess and ResumeZest--you're the best!

Sharlyne was amazing! She was so knowledgeable, professional and helpful throughout the whole process and my final resume was perfect. I would highly recommend her and ResumeZest!

ResumeZest was very helpful towards getting my CV established. I was very satisfied with technician Emily. She was fast, responded promptly, and made all the changes I requested with time to spare. If I have future needs regarding my resume or CV, I plan to utilize ResumeZest again :)

Shelly was great wand helped supercharge my resume and LinkedIn account. She was quick to respond to questions and had impeccable follow-through.

Listened, and provided creative concepts of how to position my resume. Substantial improvement from what I provided to the firm.

Resume Zest is a paid resume writing service that promises to deliver a solid product that will help to drive more interest in your resume. Based on my own experience with the service, I can say that the overall experience was largely positive. The staff was friendly and professional, and the product delivered was as expected.

One of the standout positives about Resume Zest was the quality of the generated work. The resume I received was well-written, and I could tell that a lot of thought and effort had gone into crafting it. Since using the service, I have noticed an increase in interest in my resume, which is a testament to the effectiveness of the service.

However, there were some negatives that I should mention. The writer assigned to my project was slow to respond to communications, and it would often take a day or more to get a reply even to a simple question. Additionally, the deliverables were always delivered at the end of the given range, which meant that I had to wait longer than hoped to receive my completed documents.

Overall, I recommend Resume Zest as a quality resume writing service. While there were some small issues with communication and turnaround time, the quality of the final product was excellent, and I have already seen results from using the service.

My writer was Jessica Philippon and she gave me a resume that I couldn't really find much to pick on. It summarized my strong points concisely and overall explained things better than I had before. Response time was prompt or reasonable.

Super easy process. Communication with writer was good and worked together to great a great resume. Emily was amazing and extremely responsive.

Fast response, thorough observation of the client's wants and needs, exceptional thoughts and works going into the final product. My writer Ms. Marsha Hebert is excellent, patient and pleasure to work with.
I love the results so much I ordered additional services.
I did encountered with the dashboard being locked out for a few days but ResumeZest kept me in touch and even offered $100 worth of service discount.
Overall, HIGHLY RECOMMEND.

I had a wonderful experience with ResumeZest. I was initially a little nervous about the price point for a mid-level Professional Resume package, but honestly, it is so worth it. My writer Jessica Philippon was fantastic! She was super easy to talk to and walked me through everything she planned to do with helpful explanations. It was fantastic to see my work history professionally formatted and presented in a way that made sense. I feel much more confident sending my cover letter and resume to employers in an industry I'm trying to break into. The whole process seemed very tailored to my needs, and not a one-size-fits-all. I would definitely recommend this service if you're on the fence.