Be prepared for possible slow shipping. Customs has their own timeline and they don't get in a rush. The tracking had no movement for over 20 days and I filed a dispute with PayPal. Revibezen respo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I wrote a review about a product that I brought that I was not happy with . REVIBEZEN got back to me very quickly and assured me they would look into the matter , I have to say they handled situatio... もっと見る
企業が回答しました
You are getting one star because there is no minus review. I never tried the products since they were never delivered to me but my experience with customer service is the worse! It is frustrating how... もっと見る
My skin is softer,not creply. My hus and asked me to share so i fave him a bottle. Thx for the extra purchase you sent me. I appreciate the support a d fantastic customer service u all have provided.... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Revibezen, we believe everyday wellness should feel calm, intentional, and easy to maintain. Our store is built for people who want to bring more balance, comfort, and mindful care into their daily lives through thoughtfully selected wellness and self-care products. We focus on offering items that support a more grounded lifestyle—products chosen for their quality, purpose, and ability to fit naturally into modern routines. At Revibezen, wellness is not about complexity. It’s about simple choices that help you feel more refreshed, centered, and supported each day. What makes Revibezen different is our approach to the full experience. We want every visit to feel smooth, reassuring, and aligned with the peaceful lifestyle our brand represents. From exploring our collection to receiving your order, we aim to make each step feel effortless and dependable. We also know that trust and support matter. That’s why our team is committed to providing attentive service, clear communication, and a shopping experience that feels personal, warm, and reliable from beginning to end. At Revibezen, we’re here to help you create moments of calm, restore your energy, and embrace a more balanced way of living—one thoughtful choice at a time.
連絡先
3.5
まあまあ
27件のレビュー
ネガティブなレビューの 87％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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The worst customer service
You are getting one star because there is no minus review. I never tried the products since they were never delivered to me but my experience with customer service is the worse! It is frustrating how the company didn't manage to deliver to me after giving them several times the correct address and after the exchange of 63 emails! They never refund and keep trying to deliver to the wrong address.
2026年4月11日
自発的なレビュー
Do not buy from Revibe
Hello, I have the same problem as Simone's review. I ordered a lip product from Revibe with peptide and hyaluronic acid and oils. I receive a cheap lip gloss of which the package is already open. After scanning with the Yuka app, the result of the content appears to be poor 33/100. You will always receive an automatic answer. In your email Not recommended. Better not buy from this company! Scammers.I think my info is very clear, !!!
2026年3月31日
自発的なレビュー
Revibezen からの回答
Thank you for your review. We sincerely apologize for the inconvenience you’ve experienced and acknowledge that this is not the level of service we strive to provide.
We attempted to locate your order in our system using your Trustpilot username, but due to limited information and for security reasons, we were unable to find it. Please be informed that we are requesting some additional details from you here on Trustpilot so that we can properly investigate and resolve this issue.
We truly appreciate your patience and cooperation and look forward to assisting you promptly.
Revibezen からの回答
Thank you for your feedback! We’re so glad to hear you had an excellent experience from start to finish.
I’m writing this review only because…
I’m writing this review only because they won me over by ordering, but I wanted to Google and I googled this product and I only got to see two reviews and they weren’t good that was worrisome for me. I really wanted to try this product but I really think that since it didn’t work on one review she did get refunded and the second person said he never received the product and they were we’re not nice about it and they said they were refund this money when he returns the product that he did not receive so I don’t know what to believe if this is a scam or whatever so I didn’t give my card info because I don’t know , after reading the two reviews I think I shouldn’t do it. Thank you for the input. I will try to read some more reviews. Otherwise I think I should just let it go thank you and I appreciate the reviews and I’ll take it from there. I couldn’t find the other reviews, but after I read, just going to not order, which is sad, but I’d rather be smart than not.😏😊
2026年3月17日
自発的なレビュー
Revibezen からの回答
Thank you for taking the time to share your thoughts and for being open about your concerns.
We completely understand that trying a new product online can feel uncertain, especially when you come across limited or mixed reviews. It’s always important to feel confident and informed before making a purchase, and we truly respect your decision to take your time and do your research.
We also want to reassure you that we are a legitimate business committed to providing quality products and reliable customer service. Many customers have had positive experiences, and we continuously work to ensure every order is handled smoothly from purchase to delivery.
That said, we appreciate your honesty and understand that trust is something that must be earned. If you ever decide to revisit us in the future, we’ll be here to answer any questions and help you feel fully confident in your decision.
Thank you again for your consideration and for engaging respectfully.
Slow shipping be patient.
Be prepared for possible slow shipping. Customs has their own timeline and they don't get in a rush. The tracking had no movement for over 20 days and I filed a dispute with PayPal. Revibezen responded and slandered me with false claims of delivery that never happened. They did offer a refund if I returned the product which never arrived. Don't panic wait for the process.
2026年3月15日
自発的なレビュー
Revibezen からの回答
Thank you for bringing this to our attention.
We sincerely apologize for the experience you’ve had, as this is not the standard we strive to provide our customers.
Our team has reached out to you via email. Please check your inbox, and if you don’t see our message, kindly also check your spam or junk folder.
We are committed to thoroughly investigating your case and finding the best possible resolution for you. Thank you for your patience, and we truly appreciate the opportunity to make this right.
I ordered lip clop oilare essence oil and i…
I ordered lip care essence oil and i recieved some lipe closs from a brand called Veronni. I try to contact the customer servese but still havent heard anything.
2026年3月13日
自発的なレビュー
Revibezen からの回答
Thank you for your review. We sincerely apologize for the inconvenience you’ve experienced and acknowledge that this is not the level of service we strive to provide.
We attempted to locate your order in our system using your Trustpilot username, but due to limited information and for security reasons, we were unable to find it. Please be informed that we are requesting some additional details from you here on Trustpilot so that we can properly investigate and resolve this issue.
We truly appreciate your patience and cooperation and look forward to assisting you promptly.
It very.nice i need more for my skin i…
It very.nice i need more for my skin i found love so my skin is important to me
2026年3月12日
自発的なレビュー
Revibezen からの回答
Thank you for your feedback! We're so glad you’re enjoying it and taking great care of your skin. We truly appreciate your support!
DO NOT ORDER FROM THIS COMPANY
This company is a scam and DO NOT ORDER FRO. THIS COMPANY This is a warning. I order a product from this company as they advertised. They sent me a product I didn't order saying the the product I order was discontinued so we sent you a product that replaced it with. The product they sent me is couldn't use due to medical issue. I asked for a full refund and they told me they can only offer me 60% and I can keep the product in which I can't use. The other 40% cover their shipping cost.i didn't ask for this or have I oder this i should have received my full refund then they want me to paid for shipping this product back to them. PLEASE EVERYONE DO NOT ORDER FROM THIS COMPANY
2026年2月13日
自発的なレビュー
Revibezen からの回答
Thank you for bringing this to our attention.
We sincerely apologize for the experience you’ve had, as this is not the standard we strive to provide our customers.
Our team has reached out to you via email. Please check your inbox, and if you don’t see our message, kindly also check your spam or junk folder.
We are committed to thoroughly investigating your case and finding the best possible resolution for you. Thank you for your patience, and we truly appreciate the opportunity to make this right.
Everything was exactly as I wanted
2026年2月2日
自発的なレビュー
Revibezen からの回答
Thank you for your feedback! We're so glad everything was exactly as you wanted. We truly appreciate your support!
Light and freshGood smell and light…
Light and freshGood smell and light when you apply it to your face and neck.
2025年11月20日
自発的なレビュー
Revibezen からの回答
Thank you for your feedback! We're so glad you love the light, fresh feel and scent. We truly appreciate your support!
Good smell!I haven't tried it yet but…
Good smell!I haven't tried it yet but this product smells great. I'll update the review once I've tried it.
2025年11月19日
自発的なレビュー
Revibezen からの回答
Thank you for your feedback! We're glad you love the scent and look forward to hearing your thoughts once you've tried it. We truly appreciate your support!
Revibezen からの回答
Thank you for your feedback! We're glad it helps make application easier. We truly appreciate your support!
Best one yetOne of the nicest facial…
Best one yetOne of the nicest facial mists I've ever bought.
2025年11月27日
自発的なレビュー
Revibezen からの回答
Thank you for your feedback! We're so glad you love it and consider it one of the best. We truly appreciate your support!
Aesthetic BagCute
Aesthetic BagCute, I like the color because it's giving, super aesthetic. The quality of the bag is really giving according to their price.
2025年11月3日
自発的なレビュー
Revibezen からの回答
Thank you for your feedback! We're so glad you love the bag’s aesthetic and quality. We truly appreciate your support!
Revibezen からの回答
Thank you for your feedback! We're glad you like the scent. We truly appreciate your support!
This product is a scam
The product did not perform as advertised. Your marketing stated that results would be visible within minutes, yet I have used it consistently for two months with no results whatsoever. This is not a matter of preference or patience; the product does not deliver the promised benefits, which is misleading and unacceptable.
2026年1月6日
自発的なレビュー
Revibezen からの回答
Thank you for bringing this to our attention.
We sincerely apologize for the experience you’ve had. We have located your details in our system using your Trustpilot username and are currently reviewing the information to better understand what happened.
Someone from our team has reached out to you via email. Kindly please check your inbox, and if you don’t see our message, please also check your spam or junk folder.
We are committed to properly investigating your case and finding the best possible solution for you. Thank you for your patience, and we appreciate the opportunity to make this right.
Okay some resort not a lot.
2026年2月1日
自発的なレビュー
Revibezen からの回答
Thank you for your feedback!
We appreciate you sharing your thoughts and will take your comments into consideration to keep improving.
I purchased a product but never received it!
I purchased a product and they used USPS. I never received it but because usps considered it delivered, revibezen would not replace my order. I’m not sure where usps delivered it to but it was not to my home. SCAM! Don’t buy from Revibezen!
2026年1月7日
自発的なレビュー
Revibezen からの回答
Thank you for your review. We sincerely apologize for the inconvenience you’ve experienced and acknowledge that this is not the level of service we strive to provide.
We attempted to locate your order in our system using your Trustpilot username, but due to limited information and for security reasons, we were unable to find it. Please be informed that we are requesting some additional details from you here on Trustpilot so that we can properly investigate and resolve this issue.
We truly appreciate your patience and cooperation and look forward to assisting you promptly.
The Company is very good
The Company is very good, they informed me of the delivery.
Excellent
2026年1月22日
自発的なレビュー
Revibezen からの回答
Thank you for your kind words! We’re glad you had a great experience and felt well-informed about your delivery.
Satisfied with how my complaint was handled
I wrote a review about a product that I brought that I was not happy with . REVIBEZEN got back to me very quickly and assured me they would look into the matter , I have to say they handled situation very well I was fully refunded without any issues. I was very impressed with the professionalism of the way it was handled
Diane piper
2026年1月7日
自発的なレビュー
Revibezen からの回答
Thank you for your feedback! We’re glad to hear you were satisfied with how your concern was handled. Your kind words and trust mean a lot to us.
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