REVIVE RETOLD レビュー 39

TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent customer service throughout, Scott clearly communicates throughout the process and the final finished jacket is immaculate, he even identified a few extra bits of work and did them without e... もっと見る

5つ星のうち5の評価

Another outstanding job from Scott and Chris. My Belstaff was in sore need of repair and revival and they once again delivered. I wouldn't use anyone else for coat repair now, and would recommend the... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic job on my "Craster " Barbour jacket, quality work! Customer service second to none. Kept me updated through out the repairs. Some nice touches included in the return package. Highly rec... もっと見る

5つ星のうち5の評価

Revive Retold have done an absolutely amazing job in restoring my 32 year old Beaufort Barbour Jacket. I was so impressed from start to finish. Scott provided a precise and informative quote.... もっと見る

企業情報

  1. アウターウェア店
  2. 子供服店
  3. アウトドア衣料・用品店
  4. 古着店
  5. ヴィンテージ クローズ専門店

当該企業による記述

At REVIVE RETOLD we take great pride in reviving tired and unloved waxed jackets for the whole family. We believe in sustainability and the many benefits of bringing an old jacket back to life! We can re-wax and repair ALL brands including Barbour, Peregrine, Orvis, Mulberry, Fjallraven and Belstaff to just name a few. All our products and materials used are eco friendly and we take great pride in every garment we deal with, as if it was our own. Along with our re-waxing and repair SERVICES, we also offer REVIVED classic waxed jackets that you can purchase direct from us and help continue its journey with a new chapter in its history. The two founders of REVIVE RETOLD are wounded British military veterans. They have pivoted their passion for the outdoors, sustainability and the environment to create their brand . They both have strong environmental ethics for sustainability and practicality, but at the same time a passion for garments that can produce the level of effectiveness that we require. Years of working in the world's harshest environments have taught us what really works and how to maintain it. Due to their military backgrounds, they have got a unique eye for detail, perfection and completing the task. We both have a love of the mountains and operating within them -"it is our happy place." Being with nature is important to us, either being in it, protecting it or making it a safe environment to be in.


連絡先

4.8

優良

TrustScore 5段階評価の5

39件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

Excellent service.

What can I say? I approached Revive Retold regarding adding a liner into a Barbour jacket that didnt have the fixings for this. Initially spoke with Scott who was so helpful and knowledgeable. From initial contact to receiving finished jacket the service from Revive Retold was fantastic. I was kept informed constantly of the work that was being carried out and pictures when the work was completed.
The quality of the work is absolutely fantastic and at a great price too. I will use their workmanship again if required.
I would not hesitate in recommending Retold Revive to anyone requiring work on a wax jacket.
Their skill and professionalism with how they deal with customers was first class service. Thank you Revive and Retold team.
Mark Tansley - Cheshire

2026年1月14日
自発的なレビュー
5つ星のうち5の評価

Above expectations.

How refreshing to deal with true craftsmen who genuinely care, with customer service that is second to none. These guys are on it from the moment you get in touch - prompt and clear communication, extremely helpful and proactive and the final outcome is incredible.
I have already sent off my 2nd hard worn Barbour in need of multiple repairs a clean and a re-wax.
I am happily spreading the word of the great services offered to friends and colleagues.

2026年1月20日
自発的なレビュー
5つ星のうち5の評価

Absolutely brilliant

OMG ! what an amazing experience. My Barbour coat had not been looked after and needed some repair work, a good clean and wax.
Email response is so fast, keeping you updated and diagrams of work that will be done, dealing with a caring person. The coat looks like new, they are clearly perfectionists, price very reasonable too. I would thoroughly recommend these hard working people and their story is truly touching.
Well done and thank you !

2026年1月12日
自発的なレビュー
5つ星のうち5の評価

Good as new

I am so thrilled to have discovered Revive Retold. I sent them my late mother's ancient Barbour which was in a state of complete disrepair; I had been wearing it since her death but it didn't keep me dry and frankly looked extremely tatty. I couldn't believe it when I opened my beautifully wrapped parcel just before Christmas: I have what looks like a brand new jacket, but with every single tear and hole lovingly repaired. I am delighted! In addition, I don't remember ever having such fantastic customer service; Scott kept me informed throughout the process, with helpful updates on extra repairs he thought it worth carrying out. A thoroughly impressive service - thank you so much, Scott and Chris.

2025年12月22日
自発的なレビュー
5つ星のうち5の評価

The re-wax of my Barbour Dept B

The re-wax of my Barbour Dept. B Commander jacket was done with care, attention and technical expertise. Scott turned it around in 2 weeks and I could not be happier with the result. It looks outstanding. If you have a wax cotton jacket, this is the company to restore it both aesthetically and practically. Utterly brilliant service!

2025年12月15日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Hi Mark,
Thank you so much for your kind words, it means so much to us. We take great pleasure and pride in our work to revive jackets and allow them to continue the stories with their owners.

Thank you again and we hope you have a Happy Christmas and a protected 2026.

Best wishes,

Scott & Chris
Co-founders
REVIVE RETOLD

5つ星のうち5の評価

Repairs to old Barbour jacket

I asked Scott to re wax, clean, patch up and extend the arms of my old Barbour jacket. Ive had it almost 20 years and love how “worn in” it is - but it needed a little TLC. The results are just fantastic and I’m so pleased. Scott kept me updated from the point he received the jacket, throughout the repairs, to sending my jacket home. 5 stars. Thank you Scott.

2025年12月4日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Hi James

Thank you for your lovely comments and trusting us to let us protect you from the elements....

Chris and I have very high standards and take great pride in the work we do, treating every jacket as if it were are own. Keeping the customer at the centre of the entire process is very import to us - communication is key.

Thank you so much for giving 5 stars and recommending us.

Happy Christmas and best wishes,

Scott & Chris
Co-founders
REVIVE RETOLD

5つ星のうち5の評価

Great communication and wonderful job.

Great communication, kept me updated all the way through. I'm not going to lie, mine isn't the newest jacket in the land or in the best condition, but I've had it years and I love it. The guys at Revive and Retold did a fantastic job with it. They've patched worn out pockets and frayed sleeves and sewed up torn lining. They've also cleaned it and re waxed it. Great job all round. Many thanks.

2025年12月2日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Hi,

Thank you so much for taking the time to write us an excellent review. It means so much to us that you are very happy with the results. We take great pleasure in reviving all jackets and giving them the chance to carry on making new memories with their owners.

Thank you for letting us protect you from the elements....

Thank you again, Happy Christmas and best wishes,

Scott & Chris
Co-founders
REVIVE RETOLD

5つ星のうち5の評価

5 Star

Revive & Retold have just worked on three coats for me. From the very start Scott's communications were excellent. He kept me upto date throughout the time he had my coats. Two of the jackets needing re-waxing. After the first application of wax, Scott wasn't happy with the result. So he waxed them again. The quality of the repairs he carried out, especially the new cuffs he put on my winter jacket are excellent. All in all a 5 star service, I have absolutely no hesitation in highly recommended Revive & Retold.

2025年11月21日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Hi Bob,
Thank you so much for your kind words, we are very happy that you are so pleased with the results, all three jackets were a pleasure to work on. Chris and I have very high standards and we will not return a jacket, unless we are 100% happy (we treat them as if they were are own). Communication is vital and as we are providing you a service, you need to know exactly what is happening, so we will always keep customers updated on the garments progression, including an issues or when it is about to be dispatched. Thank you so much for giving our service 5 stars and recommending us.

Happy Christmas and best wishes,

Scott & Chris
Co-founders
REVIVE RETOLD

5つ星のうち5の評価

I damaged my Belstaff Redford waxed…

I damaged my Belstaff Redford waxed cotton jacket causing a 30cm long tear in the lower arm section and sent an email enquiry to Scott at Revive Retold for a quote for the repair. Within minutes I had a response and full precise instructions on how to proceed if I wanted to.
I can honestly say I was very surprised at how cheap the quote was, the workmanship was second to none and communication from start to finish was exceptional.
Would recommend Scott and his team to anyone 100%

Steve W.

2025年11月25日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Hi Steve,
Thank you so much for your kind words, customer happiness, feedback and confidence is very important to us. This is especially the case, as we pride ourselves on ensuring the customer is at the centre of everything we do. It was a pleasure to work on your lovely Belstaff jacket and we’re so glad it can continue to make memories with you.

Best wishes

Scott &Chris
Co-founders
REVIVE RETOLD

5つ星のうち5の評価

Revival Mark Phillips Barbour - exemplary service

Scott Ashley MBE within a period of a few days cleaned, re-waxed, repaired, shortened sleeves, and faced pocket flaps, sleeve cuffs and underneath collar with the most wonderful Harris Tweed he sourced etc Communications, standard of work, exceptional to my Mark Phillips Rare Barbour. An example of precision, integrity, true service by military veterans.

2025年11月5日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Good afternoon Susan, Thank you so much for your kind words, it means a great deal to us. High standards and good communications are very important to us and it's something we strive to always achieve. It was a pleasure to revive your Barbour jacket and deal with you both.

Best Wishes,

Scott & Chris
Co-founders
REVIVE RETOLD

5つ星のうち5の評価

Highly recommended

I am really thrilled with the repair and re wax carried out on my son’s thirteen year old Barbour Sapper jacket. It was looking very sad and very worn when I sent it off to Revive Retold and it now looks like new.
I highly recommend Scott and the team at Revive Retold.
First class communication from start to finish, clear understanding of what was needed and super quick turnaround.
Attention to detail and excellent customer care which is greatly appreciated.
Thank you!

2025年10月23日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Hi Sarah, thank you so much for your lovely review.

It was a pleasure to work on your son's Barbour Sapper jacket, to deal with you and for it to live up to your exceptions.

Many thanks and best wishes

Scott & Chris
Co-founders
REVIVE RETOLD

5つ星のうち5の評価

Gwen Gruffalo with the OG Gruffalo Wax

I am simply over the fudging moon with my gruffalo wax jacket. Tested yesterday on Ben Vorlich with my very best companion Gandalf. Love it love it love it! This is my go to outfitters. Happy to send a snap too. Gwen (the Gruffalo).

2025年9月2日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Thank you Gwen for your lovely review, we are so happy that you love your bespoke REVIVE RETOLD wax jacket.

Scott Ashley
Co-founder
REVIVE RETOLD

5つ星のうち5の評価

Great service and great job, from start to finish

Great service from start to finish. From my initial enquiry to the return of my jacket I was kept fully informed of the progress beinng made. Not only did they repair the damage I'd identified they found some I'd missed and repaired them as well. I would also recomend the re-waxing. The finished product was brilliant, it looked like new.
Great work guys, keep it up

2025年8月18日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Hi Shaun,

Thank you so much for this excellent review, it means so m much to us.

Many thanks and best wishes,

Scott Ashley
Co-founder
REVIVE RETOLD

5つ星のうち5の評価

beyond expectation

From first contact, open and honest communication, we knew are two jackets needed extensive work, Turn around time was brilliant, workmanship top drawer,
Care taken to involve us in the process second to none,

2025年9月1日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Thank you so much Rich for your kind words, it was a pleasure to revive both you Barbour jackets. We are always here for any of your wax jacket needs, “let us protect you from the elements….”

5つ星のうち5の評価

This is a business where the customer…

This is a business where the customer and their clothing absolutely matter. Scott and I discussed the problems with my jacket (there were a few) and how he could help. Great service, honesty and integrity!

2025年8月21日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Thank you so much for your review. You are absolutely right the customer and the garments are our number 1 priority. I hope you are still happy with your lovely jacket and we hope to see you again for all your wax jacket needs. Thank you again Scott & Chris 🙏

5つ星のうち5の評価

Amazing quality and service

Wow, what care and service! I had 2 hats that required cleaning and re-waxing. Scott was very accommodating and kept me informed of exactly what Revive Retold could do for me.

After sending off the hats, I was kept updated with progress and safety received them back today. The quality of workmanship was 10/10. Even the little touches of receiving them back in a presentation bag, along with a couple of pin badges, made a truly enjoyable experience.

If this is their standard of work and care, then I would absolutely no hesitation to recommend them to anyone needing a re-wax of their loved garments.

Well done 👍🏻

2025年7月7日
自発的なレビュー
REVIVE RETOLD ロゴ

REVIVE RETOLD からの回答

Thank you so much and we are overjoyed that you are happy and recommend us. Thank you again for letting us protect you from the elements...

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