Revive Labレビュー 

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2025年8月31日 に更新

Hello Nadzeya,
Thank you for the 5-star review! We’re so glad we could save the day and get your phone software issue fixed in time before your flight.

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2025年8月31日

Thank you for the amazing 5 star review. We’re so pleased we could recover all your precious memories from your iPhone 12 Pro Max after the water damage. It means a lot that you found us through Google and now see why we’re rated so highly. we really appreciate your trust.

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2025年8月31日

Thank you for the 5 star review. We’re happy that you found our booking service easy to access and the repair experience pleasant.

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2025年8月31日

Thank you for the amazing 5 star feedback We’re so pleased we could fully repair your Samsung S23 after the water damage and have it back to you in just over a day, with all your data safe. Our team really appreciates your kind words.

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2025年8月31日

Thank you for the 5 stars. We’re glad we could get your charging port cleaned and working again, and we really appreciate your trust in Revive Lab.

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2025年8月31日

Hello dave,
Thank you so much for the 5 star review. We’re glad we could get your charging port sorted quickly and that our technician made the experience a positive one. It means a lot that you always trust Revive Lab, we really appreciate your support.

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2025年8月31日

Hello Elizabeth,
Thank you for the 5 stars review. We are always happy to help whenever we can, Thankyou for trusting us with your phone.

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2025年7月13日

Let’s get something straight: this review is an absolute work of fiction — a desperate, ridiculous attempt to smear our business with a story so far-fetched it borders on satire.

You claim we repaired a Samsung Galaxy Note 7 — a device that’s been globally banned from flights since 2016 due to its exploding battery. Airlines won’t even let passengers bring this phone onto a plane, let alone use it mid-flight. So your tale of casually flying with it, texting on it, and then having it “blow up in your face” is pure nonsense.

Let’s go further:

You claim we replaced your screen. We’ve checked our records thoroughly. No such job exists. You were never a customer.

You mention "$250 worth of pounds" — not even a real currency term — and that alone tells us the story wasn’t even written by someone in the UK.

You describe 12 stitches, second-degree burns, lost vision, and a missing finger — yet somehow found the time and energy to write a review online? That’s not just suspicious — it’s insulting to real people with real injuries.

This isn’t a complaint. This is character assassination, made up to damage a business that works hard to support thousands of genuine customers every year.

Next time, try writing fiction somewhere it belongs — like a fantasy novel, not a review platform.

If you are a real customer (which we seriously doubt), we invite you to contact us directly with your repair reference, date, and payment method so we can verify and address any concerns.

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2025年7月13日

Let’s not waste time sugar-coating it, we’ve received four fake reviews, all submitted within hours of each other, clearly by someone with a personal agenda or too much time on their hands. This is one of them, and if you’re reading this thinking we’ll stay quiet, we hope you’re enjoying the replies, because we’re replying to every single one.

Now, onto this particular fairytale:

You claim we repaired your iPhone 14 in February and that the screen “completely stopped working” half a year later. Yet when we checked all records, there is no repair, no transaction, no booking, and no trace of you as a customer. None. Zero.

We even reached out to verify the claim, and, unsurprisingly, no response. Because it’s fake.

We’ve been running a professional, transparent, award-winning business for years. We log every repair, track every part, and offer ongoing support to thousands of genuine customers, the kind who speak to us directly when something’s wrong.

Instead, here you are hiding behind a keyboard, posting false claims on a platform that requires no proof, no receipt, and no verification. And Trustpilot, shamefully, allows it. It’s beyond frustrating to see platforms give power to anonymous keyboard warriors with no accountability.

What’s stopping someone from going on Trustpilot and leaving fake reviews about Trustpilot itself? That’s how flawed this system is, and we’re not afraid to say it out loud.

So to whoever is behind these fake reviews:
If you think this will break us, you're wasting your time. We’ll continue exposing lies, defending our name, and responding with facts.

If you’re going to lie, at least put some effort into it.

Revive Lab Team

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2025年7月13日

This is yet another fake review, part of a string of four clearly coordinated attacks. All submitted within a short time frame. All completely made up. All from people with nothing better to do than try to damage a business that has built its reputation through honest, hard work.Let’s break down your nonsense.You claim we “treated you awfully” and “made fun” of you. Yet, like all the other fake reviews, you provide no name, no date, no phone model, no invoice, no proof. Why? Because it never happened. You were never a customer. This entire review is just a lazy and pathetic attempt to smear us.You say your phone got “worse” and it took you two full days just to load this website to leave a review? Really? Either your internet connection is running on coal or you’re just making things up to get attention.You also claim you’ve “spoken to others” who had the same experience. Let me guess. The same imaginary friends who posted the other fake reviews within hours of this one? How convenient.We have a full log of every repair, every customer, and every support ticket. Nothing even remotely close to your story exists. No visit. No complaint. No communication. Just another anonymous keyboard warrior writing fiction from behind a screen.And what’s worse? We actually tried to contact you to get more information and give you the benefit of the doubt. No surprise, you never responded. Because there’s nothing to respond to. You made it all up.You call us scammers? You’re the one trying to scam the public with fake stories. You call us disgraceful? What’s disgraceful is attacking a small business that has repaired over 53,000 devices in 8 years, helped thousands of real customers, and built something from the ground up through actual work. You don’t represent Glasgow. You don’t represent any “phone fixer community.” You represent lies, cowardice, and desperation.We’ve reported all four fake reviews and we will continue exposing every single one of them publicly. If you think fake drama and slander will take us down, you’ve seriously underestimated us.If you’re real, come in and speak to us. Otherwise, crawl back to whatever corner of the internet you came from.
Revive Lab Team

Revive Lab からの回答

2025年7月13日

This is one of four fake reviews we have recently received, clearly intended to damage our hard-earned reputation. We have thoroughly checked our records and found no evidence of this repair or any related booking in our system.

We take claims like these very seriously, especially when sensitive personal issues are involved, but it is unacceptable to use such a story falsely to try to damage our reputation.

We have also attempted to contact the reviewer through Trustpilot to request more information and clarify the situation, but we have received no response whatsoever.

Using false, emotional stories to attack a reputable business that has successfully repaired over 53,000 devices is not only dishonest but deeply harmful.

If you are a genuine customer, get in touch with your booking details so we can assist you properly. Otherwise, stop spreading baseless accusations that serve no purpose but to damage our business.


Revive Lab Team

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2025年7月10日

Hi  Oskaras,

Thank you for your feedback, although we’re disappointed to read your comments. To clarify the timeline:

Your Samsung S23 Ultra was repaired on May 31st. You returned few minutes later saying the camera app wasn’t working. We tested it on the spot in front of you — both cameras were working on the Samsung test menu — and everything was functioning correctly. You mentioned you'd test it more and return the next day if needed. You never came back.

If an issue had persisted and you returned at that time as advised, we would have rechecked it and resolved it. Instead, you've waited over a month (35 days) and left a review without giving us the opportunity to help, which we find unfair, especially given our offer to reassess the issue.

Regarding your other points:

You paid £310 for an Original screen replacement. This was for an original Samsung Service Pack screen, the same screen used by Samsung themselves, not third-party or low-quality parts. The performance issues you've "read online" are associated with non-genuine screens, which we do not use.

If the camera has developed a fault, we’re still happy to assess it for you. But we can’t resolve something we weren’t allowed to inspect.

The screen protector is a consumable item, and issues like peeling can occur if the phone is put in tight pockets or cases. Still, we’d be happy to replace it as a goodwill gesture.

As for the S Pen detection issue, that was not raised with us at any point. Again, if you bring the phone back in, we’ll happily look into that as well.

We can only fix what we're made aware of. If you're willing to bring the device back, we’ll do our best to help. But if you're unwilling to return and simply post a negative review weeks later, that leaves no path to resolution.

Kind regards,
Revive Lab team

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2025年6月29日

Hello Leanne,
Thank you so much for your thoughtful review! We’re really glad we could help during your visit to Glasgow and that our team was able to safely remove the broken camera glass protector on your iPhone. Your kind words about the service mean a great deal to us — we’re always happy to assist, even with the small things that make a big difference.
It was a pleasure to help, and we’re just glad we could prevent any injuries from those sharp shards. If you're ever back in the city and need anything, you’re always welcome at Revive Lab.

Best regards,
Revive Lab

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2025年6月29日

Hello Julie,

Thank you for your review! We’re pleased we could assist with the power button repair on your Google Pixel 7A. Our team is committed to delivering efficient, high-quality service using the best parts available. We stock a wide range of original Google parts to ensure reliable and long-lasting repairs. Should you experience any further issues or require support with any other devices, we’re always here to help.

Best regards,
Revive Lab

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2025年6月29日

Hello graham,
Thank you for your kind feedback! We’re glad to hear you appreciated our efficient service and attention to detail, including the little touches like attaching the receipt to the business card. We're also pleased we could assist with your Google Pixel 4a battery replacement. Our team always strives to provide a smooth, friendly experience from start to finish. If you ever need assistance again, we’re here to help.
Best regards,
Revive Lab

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2025年6月29日

Hello Caroline,
Thank you for your kind words! We’re so pleased to hear that Ali was able to go above and beyond to complete the back glass replacement on your Samsung A55. Our team takes great pride in carrying out each repair with precision using high-quality parts. If you ever need assistance with any other device, we’re always here to help.
Best regards,
Revive Lab

Revive Lab からの回答

2025年5月24日

Thank you for the 5-star review! We're glad the team could help with your last-minute repair and deliver the quality you expected. Your feedback is greatly appreciated, and we’re always here if you need us again.
Team Revive Lab

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2025年5月24日

Hello Pranav,

Thank you for your 5-star review! We’re pleased to hear our technicians were able to assist you promptly and with kindness. Delivering quick and caring service is very important to us. If you need any further help, please don’t hesitate to reach out.
Team Revive Lab