The replacement shaft arrived much earlier than expected, and it came in perfectly sealed, no breakage and bent. The shaft works the same as my old broken stick, just a little tighter on the joint.
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I am happy with the performance of the shaft, however I am disappointed that at the joint where the butt and shaft meet there isnât a perfect marriage. The shaft is larger than the butt and just feels... ãã£ãšèŠã
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I ordered a custom shaft with a premium soft tip. I hadnât originally noticed the company location and was surprised with the longer wait time to receive it. However after reaching out to them, I re... ãã£ãšèŠã
What made my experience great is knowing that I am receiving a top-quality product. I know having to wait 2 to 3 weeks for the product to be produced and shipped was worth waiting.
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At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft. We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last. As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style. Rhino aims to bridge the gap between billiards and life.
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No.14 Lane 975 Tam Trinh Street Yen So Ward, Hoang Mai District, 100000, Hanoi, ãããã
- cs@rhino-billiards.com
- rhino-billiards.com
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I had an issue with a defective itemâŠ
I had an issue with a defective item from Rhino Billiards, but their customer service really impressed me. They sent a replacement quickly and didnât even require me to return the original item. That level of trust and support says a lot about how they stand behind their products. Mistakes can happen with any company, but how they handle it makes all the difference and Rhino Billiards handled it the right way. That kind of costumer service earns my respect and future business and a company that stands behind what they sell. Thank you Team Rhino Billiards!
Rhino breaking shaft classy, control, and clutch
The day after receiving my new Rhino breaking shaft it made its debut in my final 9 ball match of the session. Untested and fresh out of the box, the control and precision was absolutely noticeable which was much needed as I struggled with breaking to hard all session. But with that control came quick confidence in the shaft which lead to a 9 ball break to end the match with a score of 31 to 1. Absolutely clutch.
I really like the look and feel of theâŠ
I really like the look and feel of the cue. It shoots great. The lifetime warranty is a plus. I get a lot of compliments on it. Thanks again.
Purchased a Nebula 2 cue with 11.88mmâŠ
Purchased a Nebula 2 cue with 11.88mm shaft from Amazon. Also purchased the weight kit. Wonderful cue for the money. The cue price dropped $60.00 in a week and Rhino honored the new price by sending me their $70.00 hard cue case at no cost. Iâve since purchased another shaft for my cue. Rhino has really been outstanding in my experience. Thanks Rhino.
Dealing with Vietnam by messaging isâŠ
Dealing with Vietnam by messaging is not a very proficient system. Time difference and a lack of knowledge on their part was annoying.

Rhino Billiards ããã®åç
I love the shaft
I love the shaft , perfect tip. They were very helpful by answering my emial after purchasing the wrong size by accident and sent me the right size !! Great customer service and care !!
Top of the Top really quality
Top of the Top really quality
Recommend for pro players
Product was on time.Used it for the first time Monday, love it so far.
Product was on time.
Pricing is great ,fast delivery and theâŠ
Pricing is great ,fast delivery and the shaft as well as the crystal tip I believe is excellent and also the many different thread sizes that are available. Keep doing what youâre doing great product!
Shaft arrived fast
Shaft arrived fast, very well boxed and in great condition. Have already recommended them to others
Service and quality
First off, I loved my komet break cue, customer service was excellent in helping me out and I have recommended Rhino to all my pool playing friends
Cue is a great value for the price
Cue is a great value for the price. Communication and ship time was questionable. It took over 3 weeks to receive my order for an in stock item.

Rhino Billiards ããã®åç
It seems like your company is reallyâŠ
It seems like your company is really concerned with the customers experience. The product is just want I wanted and expected. Thank you !
The "value" is not worth the lack of quality
Purchased a Rhino CF break shaft just over 3 months ago and used it moderately. Worked well for those months then the tip seemed to be pushed in and rendered useless.
Contacted Rhino Billiards regarding this issue and they stated that it is not warrantied and would have to pay out of pocket for a replacement exchange., probably to exchange for another poorly constructed shaft that would end up doing the same thing 3 months later.
While these seem to be a great value for a carbon fiber shaft, they are built to the same quality standards as other brands. Rhino CF hits differently than Predator Revo and other top brands, and you won't have any of these issues that I had with Rhino products.
Advise: Spend the extra money elsewhere and get a better quality shaft rather than spending some money now and will later have to spend more money to get a replacement.
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