The replacement shaft arrived much earlier than expected, and it came in perfectly sealed, no breakage and bent. The shaft works the same as my old broken stick, just a little tighter on the joint.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I am happy with the performance of the shaft, however I am disappointed that at the joint where the butt and shaft meet there isn’t a perfect marriage. The shaft is larger than the butt and just feels... もっと見る
企業が回答しました
I ordered a custom shaft with a premium soft tip. I hadn’t originally noticed the company location and was surprised with the longer wait time to receive it. However after reaching out to them, I re... もっと見る
What made my experience great is knowing that I am receiving a top-quality product. I know having to wait 2 to 3 weeks for the product to be produced and shipped was worth waiting.
企業情報
当該企業による記述
At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft. We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last. As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style. Rhino aims to bridge the gap between billiards and life.
連絡先
No.14 Lane 975 Tam Trinh Street Yen So Ward, Hoang Mai District, 100000, Hanoi, ベトナム
- cs@rhino-billiards.com
- rhino-billiards.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 84%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Experience!
Great experience with Rhino Billiards! I ordered the Retro cue with wrap and for the money, it would be hard to beat. The butt looks great and the carbon fiber shaft plays very well. I had a few questions about my order and Dustin with customer support answered everything very clearly and quickly! I'm glad I went with Rhino for the purchase of a new cue. Thanks, Rhino and Dustin!
Great experience with nebula 2
My first experience of playing with nebula 2 has been brilliant, just the tip on the cue may need replacement as this on is miscuing a lot when I try to deep screw or use the edges of the cue ball, I hope this gets resolved as I use the tip a bit more.
Overall, the cue is playing very well
Great product and great customer…
Great product and great customer service. When the product arrived with a slight issue Rhino worked with me to come up with a solution we were both happy with. Shaft shoots great too!
You add tips in the cart that you can’t…
You add tips in the cart that you can’t remove. I wound up buying tips when all I wanted was a shaft. Now you are offering $20 off but where is the code?

Rhino Billiards からの回答
Nebulla 2 from Ozone Billiards
I ordered the Nebulla 2 from Ozone billiards in America, this cue plays awesome and has a great price for quality of the shaft. Highly recommend this and I also will be buying the Komet break cue as well
I personally play with the voyager…
I personally play with the voyager cues. Love the American flag design. Love the cues, ive had numerous phenomenal shots since i bought these cues. I dont play near as often as a lot of people I know. But with the break cue ive noticed significantly better breaks. However when I broke normally one night, I miss cued! Never done that with this cue, and I do chalk before every shot, so I looked at the tip. I noticed the feral was broken and the tip was pushed in. I immediately notified Rhino, just to make sure it wasn't a common occurrence. This happened on a Saturday night. Was going to have a friend put a new tip on it for me, and on Sunday I got an email from rhino requesting pictures of it, it was a back and forth conversation that took minutes for me to get a reply. NOT WEEKS in between, just like every other company ive ever dealt with, and they informed me that they would be replacing the whole voyager break cue. I wasn't given an explanation as to why. But my thought is, are they concerned about micro cracks in the shaft? I dont know for sure. But they responded very quickly with every response. I had my new que on my porch just 8 days after the incident. Needless to say I am thoroughly impressed and satisfied with not just their customer service, but their absolute willingness to stand by their products. I 100% recommend and will certainly be buying rhino again. I will be looking forward to buying the voyager jump cue to complete my set! Thank you all for your wonderful product, and outstanding customer service!
Great experience with rhino billiards
Great experience with rhino billiards, sent couple emails with questions and rhino got back with me promptly.
Ordered 2 carbon fibre shafts and they perform flawlessly. One of best purchases I've made in my quest to be better player. Highly recommend.
Customer service was great and the…
Customer service was great and the product was quality.
Well I guess that it was a bit slow but everything turned out well thanks.
Was a little slow but everything was good.
Retro Wrapless Bocolo pool cue
Ordered a Retro Wrapless cue with a 11.8mm tip. The packaging is really good and nice. Today I had my first experience trying out the cue and wow, it's just a dream to play. I'll add some more weight to it since it's a bit to light for me to really enjoy it.
So all in all, if you're looking for a proper pool cue, I'm more than happy to recommend this cue.
Product is good quality delivery was quick
Appearance and feel is good. Plays not bad but the tip is to hard for me. Will probably order the weight package and another shaft. The other thing I find not good is the freight price seems awful high.
Product was great time was only thing …
Product was great time was only thing I wasn’t happy with
When I had a question about delivery it…
When I had a question about delivery it was answered promptly, and courteous!!
The Rhino billiard glove is great…
The Rhino billiard glove is great quality and comfort at a moderate price. Quick shipping as well.
The displacement of the shaft makes for…
The displacement of the shaft makes for a slight inconsistency on a repetitive shot. Other then that great cue especially for the price.
Got exactly what I wanted
Got exactly what I wanted at a great price in a reasonable amount of time
Great cue great service after the sale
Great cue great service after the sale. I ordered a shaft the with the wrong connection. They walked me through the process and I was able to return the one I ordered. They examined my connection joint and was able to identify it immediately. They had the correct shaft shipped all is good.
Love my Rhino carbon fibre shaft.
Ordered a Rhino carbon fibre shaft with 12.5 mm tip from Amazon. Absolutely loved this shaft from the first ball I hit. Feels nice and solid and love the pro taper. Had a question about the tip that came on it. Reached out to Rhino and they answered my question really quickly. If you’re thinking of changing to a carbon fibre shaft at a reasonable price, the Rhino shaft is a great option. I don’t regret my choice in purchasing one. Highly recommend.
Rhino carbon fiber play shaft
I purchased a Rhino carbon fiber play shaft for my self and loved how well it performs. Excellent quality and excellent customer service as well. I was so impressed that I purchased another carbon fiber play shaft for my wife's cue.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







