I had recently moved and misplaced my cord, lock, and remote to my treadmill. I reached out to customer service and had a quick response. She was so kind and polite to help me. They were so genero... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
EDIT - 9/24/2026 - Company resolved my issues and I am completely satisfied with the end results. EDIT - 9/16/2026 - Customer service reached out to rectify the issue, will update again once prod... もっと見る
企業が回答しました
I could not find the safety key. I reached out to customer service and received a safety key for free. The commutation was quick and effortless. Thank you
企業が回答しました
It took longer to get here than advertised but I have been using it for about a week now and love it. It came with a rail and a safety stop button as well as a place to hold my phone. Hopefully I ca... もっと見る
企業情報
当該企業による記述
RHYTHM FUN is a professional exercise equipment factory for more than 10 years with own research and development center and strict quality control system. Discover Rhythm Fun's home gym and fitness equipment - treadmills, walking pads, bikes, ellipticals, rowing machines, and more.
連絡先
36 S 18th Ave ste a, 80601, Brighton, 米国
- +1-8449770007
- support@rhythmfunfitness.com
- rhythmfunfitness.com
4.3
優良
20件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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Misplaced my items
I had recently moved and misplaced my cord, lock, and remote to my treadmill.
I reached out to customer service and had a quick response. She was so kind and polite to help me. They were so generous to replace all my items. And now I get to enjoy my treadmill. Which by the way is amazing!
I Definitely recommend this Company.
2026年9月2日
自発的なレビュー
Rhythm Fun Fitness からの回答
We are delighted to know that our customer service team responded quickly and assisted you in replacing the parts. We are also very pleased to know that you found our support helpful and effective, and that you can now continue to enjoy the treadmill!
We hope your treadmill continues to provide you with a pleasant workout experience and will be a valuable partner on your fitness journey. Thank you again for choosing us!
Patella straps
I'm only giving 5 stars for the free patella straps they sent me. I can say they do respond to messages
2026年8月7日
自発的なレビュー
Rhythm Fun Fitness からの回答
Thank you for sharing your feedback! We always strive to respond quickly and provide helpful solutions for our customers.
We truly appreciate your support and recognition of our service. Your satisfaction means a lot to us, and we hope you continue to enjoy your product. Thank you again for choosing us, and we look forward to serving you again in the future!
I could not find the safety key
I could not find the safety key. I reached out to customer service and received a safety key for free. The commutation was quick and effortless. Thank you
2026年8月17日
自発的なレビュー
Rhythm Fun Fitness からの回答
Thank you for sharing your experience! We’re glad we could quickly assist you and provide the safety key you needed. Your satisfaction and safety are always our top priorities, and we’re happy to hear that our customer service made the process quick and effortless.
We truly appreciate your trust and support. We hope you continue to enjoy your product with confidence, and thank you again for choosing us!
I received my remote control on time…
I received my remote control on time and it works perfectly
2026年8月10日
自発的なレビュー
Rhythm Fun Fitness からの回答
We’re delighted to hear that your remote control arrived on time and is working perfectly. We truly appreciate your support and are glad we could provide a smooth and satisfying experience.
Your satisfaction is our greatest motivation. We hope you continue to enjoy your product and have many great experiences ahead. Thank you again for choosing us, and we look forward to serving you again in the future!
Perfect for what I need
Perfect for what I need. Fits under the couch and I pull it out and watch a movie while I walk. It has helped me immensely. Works perfectly. And customer service has been excellent
2026年1月31日
自発的なレビュー
Rhythm Fun Fitness からの回答
We’re delighted this machine fits neatly under your sofa and works perfectly for walking‑and‑movie time. It means a lot that you recognise our customer service. Hope you enjoy it!
Amazing product
Amazing product. Very simple. Stores well and won’t clutter your office or house. My family uses it everyday.
2026年7月24日
自発的なレビュー
Rhythm Fun Fitness からの回答
Many thanks for your lovely feedback!
We’re delighted that our product is simple to operate and easy to store without taking up extra space at home or in the office. It’s wonderful that your family enjoys using it daily. Thank you for your support!
Stay away from this company!
I've had my walking pad from them for a year, and the motor burned out on it. It created a VERY unsafe experience using it. When I reached out to their support department, they told me it was just a little past the 1 year warranty and they refuse to replace the burned out motor. I spent a lot of money on this for it to last less than a year. This is a terrible company that doesnt stand by their products and they refuse to help people when they need it. Their products dont last and I would highly suggest everyone stay away from this business. I will be leaving multiple 1 star reviews everywhere I can and warning everyone that this company is a horrible business and makes products that absolutely do not last more than a year. STAY AWAY!!!!!
2026年2月22日
自発的なレビュー
Rhythm Fun Fitness からの回答
We sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand how disappointing this must be. Please rest assured that we will do everything possible to help resolve the situation.
To move forward quickly and verify your order details, could you please your Order Number.
I will immediately escalate your case to our After-Sales team. They will review the records and work with you to find a satisfactory solution as soon as possible.
Thank you for your patience and cooperation—we are committed to making this right.
It will turn off/reset back to zero by…
EDIT - 9/24/2026 - Company resolved my issues and I am completely satisfied with the end results.
EDIT - 9/16/2026 - Customer service reached out to rectify the issue, will update again once product is received.
It will turn off/reset back to zero by itself while I'm walking on it, and I lose the counter of time, miles and calories. The outer power cord (black) is cut and exposes the inner cord (white). Since it powered on and it worked, I didn't think it would be an issue and now I am thinking this may be the reason it turns off randomly while I am using it...I didn't report it as damaged and return it, but I should have.
2025年2月11日
Rhythm Fun Fitness からの回答
We sincerely apologize for any inconvenience this may have caused. Safety is always our top priority.
We take this matter very seriously and hope to resolve the issue for you as soon as possible. We would like to know if your problem has been resolved. You can contact our after-sales team at support@rhythmfunfitness.com so we can discuss a suitable solution with you.
Awesome product
Awesome product. Compact, very sturdy.
Great investment. Use 2-3 days a day already. Lots more energy. Thanks
2024年12月23日
I ordered my treadmill and on Nov 27 I…
I ordered my treadmill and on Nov 27 I got msg it was shipped. Then to be delivered on Dec 6th, then the 8th, then 10th now it's the 11th.
Do what you say, don't be so fickled.
2024年11月27日
Rhythm Fun Fitness からの回答
Hi Renee,
We are so sorry to have kept you waiting for so long. Due to the Black Friday sales, there are a lot of packages and FedEx's shipping capacity is limited, so the logistics time has been extended.
Today, it seems that you have received your package, delivered on Dec 12th. FedEx tracking number: https://www.fedex.com/fedextrack/?trknbr=770281493334
So far so good
It took longer to get here than advertised but I have been using it for about a week now and love it. It came with a rail and a safety stop button as well as a place to hold my phone. Hopefully I can reach my weight loss goal with it as I really didn't want to join another gym.
2024年11月13日
Very pleased with the treadmill
Very pleased with the treadmill. Very little to set up. Easy to use.
2024年12月1日
Great product
Great product. Fast shipping and amazing customer service. Handles big guys like me very well. Wish it was a little a wider for my wide legs but that's not to bad
2024年11月15日
Everything I needed it to be.
2024年11月13日
Set up took only a few minutes and is…
Set up took only a few minutes and is now running very well.
2024年11月4日
I never receive the treadmill.
2024年11月11日
Rhythm Fun Fitness からの回答
Hi Franck,
Thank you for your patience.
We are happy to tell you that your parcel shipping information has been updated and is now in transit. You can track it by this link: https://www.fedex.com/wtrk/track/?trknbr=779865659169
Due to the sharp increase in the number of warehouse orders and limited FedEx shipping capacity, your package has been delayed for a few days.
Once again we would like to express our apologies to you.
Best regards
Small and quiet
Fits well in my very small house. I can move it by myself. The electronic read-outs are large enough that I can read them without my glasses. Works fine for me as I am only 5’ tall. My walker legs just fit on either side to give me more stability. I hope it lasts because it is just right for me.
2024年10月30日
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