Rider Insurance レビュー 

1,360
TrustScore 5段階評価の5

5.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine t... もっと見る

企業が回答しました

5つ星のうち5の評価

I received excellent service when securing my motorcycle insurance-everything was handled quickly and professionally. The representative was knowledgeable, answered all my questions clearly, and foun... もっと見る

5つ星のうち5の評価

I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my f... もっと見る

企業が回答しました

5つ星のうち5の評価

My wife was pleased when she talked to a representative from your organization to set up payments for my insurance bill. The gentlemen was both patient and thorough with the information share... もっと見る

企業が回答しました

企業情報

  1. オートバイ販売店
  2. カー アクセサリー店

当該企業による記述

For over 50 years, Rider has focused exclusively on providing high quality motorcycle insurance at an affordable price. At Rider, our experience specializing in low cost Motorcycle Insurance and ATV / Off-Road Vehicle Insurance, along with our focus on excellent no-hassle customer service, has made us the experts! Ride with Rider® and get quality motorcycle insurance coverage in New Jersey and Pennsylvania with great, low insurance rates.


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5.0

優良

TrustScore 5段階評価の5

1360件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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5.0

すべてのレビュー

(1,360)

過去12か月のレビュー数: 1

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Friendly and Affordable!

Very friendly agents and offers affordable coverage. Fortunately I have never had to claim anything so I cannot speak to that. My only small complaint is that they could improve their online interface as logging in can sometimes be difficult.

2017年7月6日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

We appreciate your feedback. We are currently working on developing a new customer interface. We are hoping to release it in September. Thanks for choosing Rider!

5つ星のうち5の評価

Very affordable and easy to work with

Very affordable and easy to work with. Ended up costing 1/4 of what the competition cost. They are friendlier and easier to work with too. Very satisfied.

2017年6月22日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

Thanks so much for sharing your experience and for choosing Rider!

5つ星のうち5の評価

I found the customer rep to be …

I found the customer rep to be professional, of good nature and generally a pleasant person to deal with. My payment was handled quickly and my cards arrived in a timely manner. I have been a customer for years and have never had a single issue with Rider.

2017年6月19日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

Thanks for sharing your experience and for choosing Rider!

5つ星のうち5の評価

Individual I spoke with over the phone …

Individual I spoke with over the phone was very professional and very helpful. Truly went out of her way to please and value me as a customer. thank you

2017年6月19日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

We appreciate your feedback - we will be sure to let her manager know! Thanks for choosing Rider!

5つ星のうち5の評価

been with rider for years got into an …

been with rider for years got into an accident and gave them a call and continued on with my life . their reps are easy to contact and pleaseasant to talk with. this is one company i would recommend to my kids !!!!!

2017年6月18日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

Sorry to hear you had a claim, but we are glad that we made it as easy as possible on you. Thanks for sharing your experience with us!

5つ星のうち4の評価

Great price and good customer service

Great price and good customer service. The only reason I'd did not give 5 stars is I have never made a claim and hope I never will have to.

2017年6月16日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

We hope you never have to experience a claim either, but we will be here for you if you do! Thanks for your feedback!

5つ星のうち5の評価

GOOD EXPERIENCE

GOOD EXPERIENCE EVERY TIME WILL RECOMMEND .

2017年6月15日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

Thanks! We hope you take advantage of our referral program. For details go to http://www.rider.com/forms/friendreferral/referral-program.html.

5つ星のうち3の評価

Great Rates ... Cumbersome Service

Rider has fantastic rates and while I've never had a claim, every time I have a question or need to make a change they are able to address my issue.

But they have two short-comings.
Firstly, their website is cumbersome. You can't even change your address on the website.
Secondly, every time I've called them, the hold time is painfully long.

2017年6月15日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

We appreciate you taking the time to share your feedback. We are in process of developing a new customer portal that will greatly improve the user experience. Although mid-term policy changes are not a part of initial release, they are in the works. In regards to the wait time, although we do our best to handle the calls as quickly as possible, sometimes call volumes are very high on certain days and times of the day. Our office is open from 8:30am to at least 8:30pm Monday through Friday, so if you can avoid lunch time hours that can help. You also have the option to email motorcycleinsurance@rider.com or message us on Facebook and we can have someone get in touch with you, so you don't have to wait on hold.

Thanks for choosing Rider!

5つ星のうち5の評価

You guys are very helpful very …

You guys are very helpful very knowledgeable and I have had you for my last motorcycle and I will have you for years to come thank you

2017年6月15日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

Thanks so much for sharing your feedback and for choosing Rider!

5つ星のうち4の評価

The worse part was waiting to talk to a …

The worse part was waiting to talk to a person. once on, it was quick and easy with good rates.

2017年6月6日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

We are sorry to hear that you had trouble getting through us quickly. Depending on the day and how good the weather is, call volumes can be very heavy! We try to make sure everyone is handled as quickly as possible, but providing quality service is always are #1 priority! Thanks for your patience and for choosing Rider!

5つ星のうち5の評価

Excellent customer service and very …

Excellent customer service and very quick response time.

I only wish they would insure in Florida where we will retire!!

2017年6月5日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

Thanks for your feedback. As for Florida - you never know, we might be there by the time you retire! Thanks for choosing Rider!

5つ星のうち5の評価

Very easy to deal with on the phone

Very easy to deal with on the phone. I had a little trouble registering through my mobile phone, that's why I had to call.

2017年6月5日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

We are in the process of developing a brand new customer portal but it is taking a little longer than we expected. We will let you know when it is up and running. It will greatly improve the online customer experience! Thanks for your patience and for choosing Rider!

5つ星のうち3の評価

update # 2

It appears riders takes these reviews seriously as i have just been notified that the adjusters report is done already!!! Wow kudos to those who helped me.Today i met with some West Orange Officials , to help arrange a Motorcycle Honor Mission and Escort for The traveling Vietnam Memorial Wall. coming only once this year to New Jersey. I consider this a Great Honor to be a part of, and i was worried that this year it would not be possible for me to be a part of .I will keep adding stars and posting updates but you made an old man happier than you know ... This escort and Honoring those whose served and the memories of the loved and lost means everything. I am Humbled by your efforts to help me. I wish to apologize if any words of mine have injured or insulted anyone in your employ, as it was not my intent to do so i can only humbly say thank you for having my back . ps. anyone read this can also join the escort .I promise you will never ever regret being a part of this Honor Mission especially if someone you know has served and you honor them and their memory

2017年6月2日
自発的なレビュー
Rider Insurance ロゴ

Rider Insurance からの回答

We appreciate your continued feedback on the claims process. We understand how stressful it can be and we will continue to do everything we can to get you back on the road as quickly as possible. Thank you for doing you part to honor those who served our great nation!

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