Ridezar レビュー 

34
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ridzar were amazing! We had such a smooth experience purchasing our 2 e-bikes from them today. Their customer experience and communication was really fast, they responded to our questions regarding... もっと見る

企業が回答しました

5つ星のうち5の評価

The service these guys offer is simply astonishing, everything is done to the highest quality, even offering to work on days where most would not. Just goes to show there dedication to getting things... もっと見る

企業が回答しました

5つ星のうち3の評価

I like the design and smoothness of the scooter as you ride it, it also does go to speeds they say. However , only thing that concerned me is that the battery doesn’t last very long and distances of 2... もっと見る

企業が回答しました

5つ星のうち5の評価

Great value electric scooter! There are a lot of fraudulent websites selling e-scooters and I’m glad I went with a trustworthy website. Customer service was excellent! A huge thanks to Matt, who answe... もっと見る

企業が回答しました

企業情報

  1. 自転車屋
  2. 自転車レンタル サービス
  3. 電子機器店
  4. スクーター販売店
  5. スポーツ用品店

当該企業による記述

Upgrade Your commute with the latest electric bikes and scooters. Shop from our range; from family friendly mini e-bikes, to foldable and cargo. There's something for everyone, no matter the budget. Available for purchase and rental.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

34件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(34)

過去12か月のレビュー数: 0

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Top service

Top service, great item and awesome price

2021年6月22日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Craig, Glad to hear you were pleased with the product and level of service you received!

5つ星のうち1の評価

We have had 2 broken scooters now

We have had 2 broken scooters now, one firstly had our handle bars snap on us while riding at 20mph and caused serious injury. This was very well dealt with by a kind lady named Emma who paid for a ride home and arranged a new scooter for us. We have now received our new scooter around a month ago and this is how it is;
Our screen has completely fallen off
It has a broken mudguard
No one can see us in the dark as the light has fallen off with the mudguard.

They have refused to refund and offered us to be able to purchase a repair to their damage 😂 quite a joke of a company making us pay for there problems they created.

I’d purchase the Segway nine bot e22e electric scooter for just as good range and similar speeds. Much better quality and build.

2021年6月21日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Ethan,

We pride ourselves on providing great customer support. The Manufacturer strongly cautions all, to reduce the speed where warranted. Particularly when going at the highest speed of 18.5mph, over bumps or rough terrain, to prevent accidents. There was no mention of any injury, so we do hope the rider is well. The returned scooter had damage to the collar clamp, whilst the handle bars remained in tact.

We are glad you were happy with how our AfterCare specialist, Gemma resolved your issue. A new scooter was sent free of charge.

Regarding damage done to the replacement scooter, consumable parts such as, wheels and mudguards, that sustain cracks or wear and tear during use, are not covered by the manufacture’s warranty. We offer aftercare cover at a separate cost for parts and accidental damage.

We value all customer feedback. We caution against the use of the scooter without a rear light and the offer to repair at the cost of £20 still remains. She can contact us at aftercare@ridezar.com.

5つ星のうち5の評価

Great value electric scooter

Great value electric scooter! There are a lot of fraudulent websites selling e-scooters and I’m glad I went with a trustworthy website. Customer service was excellent! A huge thanks to Matt, who answered all of my questions. They even offer affordable aftercare, which is brilliant! Would definitely recommend.

2021年6月14日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi McKenna, Glad to hear you're enjoying your scooter. We pride ourselves on not only providing affordable products, but 5 star customer service.

5つ星のうち5の評価

Great service an quick delivery

Great service an quick delivery, had a small problem after a few days of using the scooter but contacted them an they couldn’t of been more helpful an was sorted straight away.

2021年5月23日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Emma, Thanks for the 5 star review. Glad to hear you were pleased with the express delivery and customer service.

5つ星のうち5の評価

Trusted website

Cheap, Amazing and free delivery speed. Even better customer service. 100% recommended

2021年5月22日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi, Thanks for the 5 star review. Glad to hear you were pleased with the express delivery and you're happy with our customer service.

5つ星のうち5の評価

Very polite service

Very polite service, very straightforward and simple to collect purchase.

2021年5月21日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Caroline, Thanks for the 5 star review. Glad to hear you utilized the click and collect service and you're happy with our customer service.

5つ星のうち5の評価

Brilliant service

Brilliant service, Friendly staff,Awesome scooter

2021年5月12日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Zak, Thanks for the 5 star review. Glad to hear you're happy with the product and customer service!

5つ星のうち5の評価

I bought this for my wife as a birthday…

I bought this for my wife as a birthday present. She absolutely loves it and now won't go anywhere without it! Great communication, customer service and delivered as expected. Would highly recommend this anyone. Thank you!

2021年5月4日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Mui,

Glad to hear your wife is enjoying the scooter!

5つ星のうち5の評価

5 star same day delivery

5 star! I opted for the same day local delivery and my scooter arrived within a matter of hours. There was a mix up with the delivery time, as it arrived earlier than expected, but I can't complain about that! For a relatively new company, I was pleasantly surprised.

2021年4月28日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Ama,
Same day local delivery is a new service we offer and we are delighted to see you leave such a raving review. Hope you enjoy your e-scooter!

5つ星のうち5の評価

Great scooter and extremely fast

Great scooter and extremely fast, next day delivery. I ordered it Monday afternoon, it arrived Tuesday morning! God knows how they made that happen so quickly, but I’m utterly thrilled.

2021年4月27日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Kay,
Glad to see you received the free next working day delivery on offer. Hope you enjoy your Escape Pro!

5つ星のうち5の評価

I bought the scooter a 4 weeks ago and…

I bought the scooter 4 weeks ago and left a review then, but I must say, I'm so glad I purchased it. I've had so many people ask me if it was the Xiaomi as it's that good. Would definitely recommend Ridezar. Thanks

2021年4月22日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Jason!

Glad to hear you're happy with your electric scooter. We pride ourselves on bringing quality products to market, so we are delighted to be compared to such an esteemed brand.

5つ星のうち5の評価

Best scooter out there

Best purchase I’ve made in a very long time . Delivery was quick and the seller communication was great. Easy to use and charge. I’ve had so many of my family and friends ask me where I go my scooter from. And the price is really good. Would highly recommend.

2021年4月16日
自発的なレビュー
Ridezar ロゴ

Ridezar からの回答

Hi Janzy!

Glad to hear you're happy with your electric scooter and the service you received.

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