Rileywatchco レビュヌ 594

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TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Easy to navigate website, keen prices. Great first purchase discount. Thought i had an issue when I received my time piece, but there team were on my issue very quickly. Will be purchasing more.

5぀星のうち5の評䟡

The site is easy to navigate, and the selection is broad enough to match different tastes and moods. Considering that the watch came from Great Britain, it arrived to my U.S. address in a timely matte... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

What a beautiful watch. Even more spectacular in person. Delivery was fast and efficient. I made the order and either the very next day or the following, my watch was packaged and ready for delivery.... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Love the watch style, and the only reason it’s not a five-star review is because I wish the it were larger! Also, I’d lave, and pay more for, an automatic option in this same style. Otherwise the... もっず芋る

䌁業が回答したした

䌁業情報

  1. 腕時蚈補造業者

圓該䌁業による蚘述

Unique and beautiful aviation inspired watches designed in the UK.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

594件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Nice try

Nice try, I guess. Shipping was pretty good. Watch was put together wrong; hands are on the wrong dials. Blue for minutes
.or hours
.🀔. Wow. Customer service is non-existent.

2026幎4月13日
自発的なレビュヌ
Rileywatchco ロゎ

Rileywatchco からの回答

Hi Darryl

Sorry about this, I haven’t come across your email, we are more than happy to send you a replacement for this. I assure you customer service is existent but we are an extremely small team and I handle all the emails. It might not have come through to the correct inbox but rest assured I’ll get this sorted asap for you.

Thanks
Leanne

Hi Darryl, I'd just like to add to this, as Leanne has already mentioned in the email to you, the two subdial hands on the specific model you ordered (Toybox Yellow HH01) are switched each batch as a kind of 'signature' for the production run. As you'll see on our latest instagram video, which is actually me building the exact model you have, the hands on this run are in the correct placement. If you're not happy and for whatever reason you'd like them switched, I'm happy to do that for you, but it's just a quirk we allow ourselves since we build our watches by hand, in house, and it adds an element of uniquness to each run.

Thanks - Sam, Owner, Riley.

5぀星のうち5の評䟡

What a beautiful watch

What a beautiful watch. Even more spectacular in person. Delivery was fast and efficient. I made the order and either the very next day or the following, my watch was packaged and ready for delivery. It took a little longer than I hoped but that was to be expected coming from the UK to the United States. I was just really excited to get it. The watch was presented in a nice hand made looking wooden box. Overall a very good experience

2026幎3月22日
Rileywatchco ロゎ

Rileywatchco からの回答

Thanks so much! That so nice to hear.

5぀星のうち4の評䟡

Great watch, somewhat slow delivery

Delivery slower than expected, watch is very nice and strap is excellent.

2026幎3月23日
Rileywatchco ロゎ

Rileywatchco からの回答

Thanks Jeremiah, we try our best with delivery, as we deliver all over the world, but we always use (and pay for) International Express, so delivery to whatever region is generally a few days as opposed to anything more.

5぀星のうち4の評䟡

Didn't know it was coming from


Didn't know it was coming from overseas, so the wait was kind of a bummer. Like the watch. Would like a medal band to go with it.

2026幎3月12日
Rileywatchco ロゎ

Rileywatchco からの回答

Hey Michael, Glad you like the watch - we are based in Manchester, England, we try to make this as clear as possible on our website! That said, we do use (and pay for on your behalf) Express International shipping, so our watches are generally delivered even across the pond in a matter of days.

Thanks!
Sam - Owner, Riley

5぀星のうち5の評䟡

A great experience all around

The site is easy to navigate, and the selection is broad enough to match different tastes and moods. Considering that the watch came from Great Britain, it arrived to my U.S. address in a timely matter. Best of all, you get a great watch with eye-catching styling and a dependable movement. I’m wearing my Riley “eco-quartz” right now.

2026幎3月22日
Rileywatchco ロゎ

Rileywatchco からの回答

What a lovely review, thank you.

5぀星のうち4の評䟡

Love the watch style

Love the watch style, and the only reason it’s not a five-star review is because I wish the it were larger!
Also, I’d lave, and pay more for, an automatic option in this same style.
Otherwise the style is stunning, and it keeps good time!

2026幎3月14日
Rileywatchco ロゎ

Rileywatchco からの回答

Thanks for the review JP - what size are you after? We build in house, so custom is always an option :)

5぀星のうち1の評䟡

It’s been in the US for 3 weeks


It’s been in the US for 3 weeks according to the Royal Mail tracking and I still haven’t received it yet. I reached out to the company and they ha e yet to reply.

2026幎3月20日
Rileywatchco ロゎ

Rileywatchco からの回答

Hi Jeff, I'm so osorry about this. Every so oftem we get the odd piece stuck in customs at the US end. It's VERY rare, but it has happened in the past. I believe my wife Leanne has reached out to you with a tracking link for a replacement, and if and when the other does arrive, you're more than welcome to keep it or gift it by way of an apology for the delay.

5぀星のうち5の評䟡

10/10

Sincer apologies the previous review was deffo not ment for you .. My recieved watch from yourselves is top notch the design colours and story are amazing delivery time fab too and a sensational price .. once a gain I truly apologise!!

2025幎12月28日
Rileywatchco ロゎ

Rileywatchco からの回答

Hi Stephanie. I’m not sure what the first part is about, as we can’t remove or edit reviews. But just to be clear, all of our watches use 316L stainless steel cases (top grade at price points way higher than ours). And there are no stickers involved. We pad print all of our dials in traditional watchmaking fashion, and hand assemble to order.

I’m wondering if this review was meant to be for another company? The watch you purchased from us, our Bessie, is a hand fitted double chronograph, with a dual layer recessed subdial and a laser engraved caseback. If you could send us a picture of any concerns you have via email, I’d appreciate it, but please be assured that none of what you have mentioned above is accurate for any of our lineup, so I suspect you may have received a different watch here.

Thanks - Sam, Riley Owner.

5぀星のうち1の評䟡

i purchased two watches and only


i purchased two watches and only recieved one

although the customer service contacted me i have not heard back

2026幎3月12日
Rileywatchco ロゎ

Rileywatchco からの回答

Hey Greg,

If you could please just check your email, March 23, Leanne has emailed to confirm which watch is missing from the package. We are waiting on your reply to that email.

Just to get ahead of things, from what I can tell 2 of the three total orders have been delivered, but the first one has gone missing, is that right?

If you don’t mind just replying to Leanne’s email, we’ll get this sorted for you right away.

Thanks!
Sam - Riley

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