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Ripe motorhome insurance レビュー 604

TrustScore 5段階評価の4.5

4.6

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5つ星のうち5の評価

Received a good quotation for my new motorhome from Ripe via their website, but as the camper is new and as yet unregistered until pickup, had to call their support team to get the insurance validated... もっと見る

企業が回答しました

5つ星のうち4の評価

From getting the quote to actually being insured was quick and easy, anything you needed to add was easy to understand and also easy to add. The whole process took less than 15 minutes. Setting up the... もっと見る

企業が回答しました

5つ星のうち5の評価

A very easy transaction. My renewal for a MotorHome had come through showing quite a hefty increase for no apparent reason. I did some research, got a recommendation for a company I had never heard... もっと見る

企業が回答しました

5つ星のうち5の評価

Victora was extremely helpful, friendly and professional when helping with our insurance quote and then with the purchase of the policy. She is a tremendous asset to Ripe.

企業が回答しました

企業情報

  1. キャラバン・トレーラーハウス保険会社

当該企業による記述

Flexible cover that sets you free. With Ripe motorhome insurance, take to the open road with the confidence that your motorhome or campervan has the expert cover it needs. Our insurance is designed specifically to make getting the protection you need as quick and easy as possible. No unnecessary long phone calls or paperwork – just get a quote online in less than a minute. Our fresh approach to insurance means that we think you’ll get the cover you need at a price we think you’ll love. So, unlock freedom, and leave the everyday behind.


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4.6

優良

TrustScore 5段階評価の4.5

604件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

All online clear and simple steps great…

all online clear and simple steps great prices too!

2026年3月24日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち5の評価

Great service

Great service

2026年3月21日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち5の評価

Covered all my needs for insurance and…

Covered all my needs for insurance and good value for price

2026年3月23日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち1の評価

Avoid at all costs for motorhome insurance. They are cheap for a reason

Absolutely hopeless on keeping me informed about matters. Avoid at all costs for motorhome insurance. They are not worth it.
Communication zero had to chase chase chase

2026年3月13日
自発的なレビュー
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Hello S Collinson, thank you for taking the time to leave us a review. 

We’re really sorry to hear about your experience and that you felt communication fell short, this is certainly not the level of service we aim to provide.

We understand how frustrating it can be to feel like you need to chase for updates, and we sincerely apologise for the inconvenience this has caused. Your comments are important to us and will be shared with the relevant team so we can continue to improve our service.

We’d really appreciate the opportunity to look into this further for you and see where things may have gone wrong. Please feel free to contact us directly with your details so we can investigate and support you properly using the below email:

motorhomes@ripeinsurance.co.uk

Kind Regards,
Ripe Motorhomes

5つ星のうち5の評価

Great service and competitive quote…

Received a good quotation for my new motorhome from Ripe via their website, but as the camper is new and as yet unregistered until pickup, had to call their support team to get the insurance validated. Customer support were great, knowledgeable and very courteous on the call and all was completed after reconfirming all inputs on website. Great service.

2026年3月20日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち5の評価

Very helpful staff

2026年3月17日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち5の評価
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち5の評価

Good Value

I originally input wrong start date online for motorhome policy. Rang them and it was sorted quickly by a nice friendly chap.

2026年3月18日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち5の評価

Victora was extremely helpful

Victora was extremely helpful, friendly and professional when helping with our insurance quote and then with the purchase of the policy. She is a tremendous asset to Ripe.

2026年3月18日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち1の評価

Tried to make a quote many times.

Tried to make a quote many times.. and the system just keep spinning .....
another frustrating thing, when I type my email the system says that the email is already used in another address. I have quoted many years ago but @Ripe needs to understand that people move :).

Poor website... I will just continue with my current insurance provider. In 5 years did not have any issue

2026年3月17日
自発的なレビュー
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Hello, thank you for taking the time to leave us a review.

I’m sorry to hear about the issues you’ve been experiencing with the website when obtaining a quote with us. I’ve reported this to the relevant team so they’re aware and can look into it further. Regarding our quote process, if your details are previously on our system from any of our other insurance products such as Cycleplan, or past quotes, this will report back and advise a new email must be used.

Please do let us know if there is anything further that we can assist you with and if you wish to discuss anything else with ourselves, please contact us using below email, and a member of our team will get back to you shortly:

motorhomes@ripeinsurance.co.uk

Kind Regards,
Ripe Motorhomes

5つ星のうち5の評価

Great easy to use and great cover and…

Great easy to use and great cover and price fantastic

2026年3月14日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち1の評価

Diabolical website service

Diabolical website service, such a joke.
I was pushed from pillow to post try to purchase my insurance, horrible experience.
I was trying 45 minutes and still no result, your website gave me 3 separate quotes in the same request.
On this premise I would not recommend ripe motorhome insurance.

2026年3月14日
自発的なレビュー
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Hi Nicola, thank you for taking the time to leave us a review.

I’m sorry to hear about the issues you’ve been experiencing with the website. I’ve reported this to the relevant team so they’re aware and can look into it further. Regarding our quote process, please note that the final price isn’t confirmed until we receive the driving licence number. This allows us to carry out the necessary checks with third-party companies before we can provide cover.

Please do let us know if there is anything further that we can assist you with and if you wish to discuss anything else with ourselves, please contact us using below email, and a member of our team will get back to you shortly:

motorhomes@ripeinsurance.co.uk

Kind Regards,
Ripe Motorhomes

5つ星のうち4の評価

My renewal date was coming up rang got…

My renewal date was coming up rang got a discount & lovely lady who took me through it all with ease .

2026年3月13日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

5つ星のうち5の評価

Professional staff

Professional staff

2026年3月13日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち3の評価

Very clunky link from Compare the…

Very clunky link from Compare the Market to Ripe and lots of duplicate inputs on both sites

2026年3月13日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Hi Alexander, thank you for taking the time to leave us a review.

We truly appreciate your feedback, and I’m sorry to hear that you’re not satisfied with the transfer from Compare the Market to Ripe's website. 

I understand that this situation can be frustrating, we continue to investigate into how we can improve our customer experience, however as the web link from them to us, is controlled by Compare the market directly, this is something we have limited control over unfortunately. It could also be down to local connection servers. However, we will continue to look into the reasoning behind the duplicate input on our website.

We genuinely appreciate your understanding, and please get in touch with us to discuss this further or if you wish to discuss anything else with ourselves, please contact us using below email, and a member of our team will get back to you shortly

motorhomes@ripeinsurance.co.uk

Kind Regards,
Ripe Motorhomes

5つ星のうち4の評価

Very helpful with organising my…

Very helpful with organising my motorhome insurance. Actually cheaper than expected

2026年3月12日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

5つ星のうち4の評価

Really good

Really good
Just needed to go through it all with only getting ride of my last motor home in February
Though you may of kept all my info.
Great price though

2026年3月12日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

5つ星のうち5の評価

The best campervan insurance around

The cheapest around, every thing i was looking for, will recommend to frends

2026年3月10日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

5つ星のうち1の評価

Zero loyalty for a long-term customer and a new referral

I have been a loyal customer with Ripe for years, but after selling my campervan, I’ve discovered exactly how they treat that loyalty.

I contacted them to cancel my policy (CMH108841), which had only been active for 5 weeks since its recent renewal on Feb 1st. Despite my history with them and the fact that I have proactively referred the new buyer of my van to Ripe to take out a new policy, they are still hitting me with an outrageous £208.38 cancellation balance.

Between the installments I've already paid and this final charge, I am being billed nearly £275 for just over a month of cover. They’ve added a £30 cancellation fee on top of "short-period" rates that feel predatory for a returning customer.

It is incredibly disappointing that after years of being with Ripe, there is zero goodwill or flexibility offered. They are happy to take the new business I’ve sent their way, but they are equally happy to squeeze every penny out of me on the way out the door.

Avoid if you expect your loyalty to be reciprocated.

2026年3月10日
自発的なレビュー
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Hi Andrew, thank you for taking the time to leave a review. 

I’m really sorry to hear how disappointed you feel following the cancellation of your policy, particularly as a long-standing customer and for recommending Ripe to the new owner of your camper van. We genuinely appreciate both your loyalty and your referral.

As outlined in the policy terms, when a policy is cancelled partway through the policy year the premium is calculated using short-period rates, along with a cancellation fee. The terms of cancellation are shown on page 8 of the Insurance Booklet: https://www.ripeinsurance.co.uk/media/589120/14472_mh_booklet_1_8_23.pdf

Your policy had been active for 38 days at the point of cancellation. Based on the short-period scale, the return premium at this stage is 55%, meaning 45% of the annual premium is retained when cancelling 38 days into the policy, along with the applicable cancellation fee outlined in the policy documentation.

I appreciate this may not have been the outcome you were hoping for, and I’m sorry that this has left you feeling let down. Your feedback has been noted and will be shared internally, as we always value hearing about our customers’ experiences.

If you wish to discuss your cancellation any further with ourselves, please contact us using below email, and a member of our team will get back to you shortly:

motorhomes@ripeinsurance.co.uk

Kind Regards,
Ripe Motorhomes

5つ星のうち5の評価

Very helpful staff

2026年3月10日
Ripe motorhome insurance ロゴ

Ripe motorhome insurance からの回答

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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