Le località visitate sono fantastiche Road bear RV, inoltre, ha reso la nostra vacanza unica. Camper ottimo e ben attrezzato.Sevizio perfetto con consegna e riconsegna molto veloci e personale gen... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
⭐⭐⭐⭐⭐ A Dream Come True – An Unforgettable Family Experience! Our experience with Road Bear RV was wonderful! Traveling by motorhome through the United States with my family was truly a dream... もっと見る
企業が回答しました
Rented RV had some issues. Toilet hose had a leak, wiper blades were completely wrecked and unusable, rubber piping on slide out fell off each time, generator would cut off after 15 mins. All of thi... もっと見る
企業が回答しました
We had an amazing experience with Road Bear RV! From the moment we picked up the RV until we returned it, everything was excellent. The RV was clean, comfortable, and in great condition, and the staff... もっと見る
企業が回答しました
企業情報
当該企業による記述
Road Bear RV was founded in 1980 by a Swiss entrepreneur and initially operated as Road Bear International RV in Canada before expanding into the United States. In 2001, our founders transformed the company into Road Bear RV, focusing on maintaining a modern fleet tailored to their guests' needs. Today, Road Bear RV stands as a leader in the RV rental and sales industry with 8 premier locations across the United States. We are dedicated to providing a luxurious and unparalleled user experience, treating our guests not just as customers but as friends we have the privilege of hosting. Our modern fleet of meticulously maintained RVs is tailored to meet the highest standards, ensuring every detail of your adventure is catered to with precision and care. To enhance your journey, we offer complimentary shuttle services from select locations to and from our locations. Our dedication to excellence extends to a range of amenities, including Wi-Fi, GPS systems, and thoughtfully curated convenience kits, all designed to elevate your travel experience. Every aspect of our service prioritizes your convenience and satisfaction. At Road Bear RV, luxury is not just a promise—it is our standard. We invite you to experience the difference of a journey crafted with care, where every mile is filled with comfort, elegance, and exceptional service. Join the Road Bear RV family and let us host you on an unforgettable adventure.
A premium experience for your unique travel adventure
当該企業による記述
- 1st Class Service
- Our team of experts are ready to answer any questions and provide guest guides, videos, and other travel materials in multiple languages. Since 1980, we have ensured our customers' journeys are seamless and memorable.
- Premium Features
- Experience the coziness of home on the go with amenities such as sleek TVs, Wi-Fi and Bluetooth connectivity, luxurious couches, premium appliances, and opulent light interiors. Enjoy the journey just as much as the destination.
- The Newest Fleet
- Road Bear RVs features the latest models, with every rental, you can be confident you're getting one of the newest and most exceptional RVs available. Our meticulously maintained RVs are always between new and 18 months old.
連絡先
3800 Boulder Hwy, 89121, Las Vegas, NV, 米国
- (702) 453-1109
Discover your adventure
4.3
優良
41件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
⭐⭐⭐⭐⭐ A Dream Come True
⭐⭐⭐⭐⭐ A Dream Come True – An Unforgettable Family Experience!
Our experience with Road Bear RV was wonderful! Traveling by motorhome through the United States with my family was truly a dream come true. It was much more than just a trip — it was an unforgettable experience filled with special moments, beautiful places, and memories that we will cherish forever.
We are so grateful for the opportunity to live this adventure together as a family. It was an incredible way to explore the country, enjoy the freedom of the open road, and create memories that will last a lifetime.
Thank you, Road Bear RV, for being part of such a special chapter in our family’s story. We highly recommend this experience to anyone dreaming of an unforgettable family adventure!
A dream we will never forget! ❤️🚐🇺🇸
2026年10月16日
Road Bear RV - Las Vegas からの回答
We are so happy to hear that your family had such a wonderful motorhome journey across the country. Hearing how much you enjoyed the freedom of the open road and the time spent together creating lifelong memories brings great joy to our entire team. It is truly a pleasure to know that the vehicle provided a comfortable setting for your special journey. We deeply appreciate your kind words and your recommendation to other travelers seeking a unique road trip experience. Thank you for choosing us to be a part of your journey, and we look forward to helping you plan your next great outdoor adventure in the future.
Roadbear, ein zuverlässiger RV-Anbieter
Zuverlässiges Fahrzeug, 22-25ft. Wir haben bereits mehrfach RV`s von Roadbear gemietet.
Personal in Las Vegas könnte freundlicher und dem Kunden zugewandter sein. Einige Ausrüstungsgegenstände wie Putzeimer, Kaffeemaschine, Toaster, etc. mussten von uns eingefordert werden.
2026年10月7日
Road Bear RV - Las Vegas からの回答
Hallo,
vielen Dank für Ihr Feedback und dafür, dass Sie sich erneut für Road Bear entschieden haben. Wir freuen uns zu hören, dass das Fahrzeug zuverlässig war und Sie gut begleitet hat.
Wir schätzen auch Ihre Hinweise zum Service in Las Vegas und zu den Ausstattungsgegenständen, die erst angefragt werden mussten. Ihr Feedback hilft uns dabei, sowohl den Kundenservice als auch die Fahrzeugvorbereitung für zukünftige Gäste zu überprüfen.
Some issues with vehicle.
Rented RV had some issues. Toilet hose had a leak, wiper blades were completely wrecked and unusable, rubber piping on slide out fell off each time, generator would cut off after 15 mins. All of this was reported, no rebate or provision given.
2026年10月6日
Road Bear RV - Las Vegas からの回答
Thank you for sharing your experience. We understand how frustrating it was to encounter several maintenance issues during your trip, particularly after reporting them and feeling that your concerns were not meaningfully addressed. Your feedback regarding the vehicle condition and how the issues were handled has been shared with our team for further review.
Road Bear RV - Las Vegas からの回答
Thanks for leaving us a 4-star review! We’re delighted to hear that you enjoyed your trip. Our team always likes hearing from our customers and we appreciate you taking the time to let us know how your trip was.
Semplicemente fantastica
Le località visitate sono fantastiche
Road bear RV, inoltre, ha reso la nostra vacanza unica.
Camper ottimo e ben attrezzato.Sevizio perfetto con consegna e riconsegna molto veloci e personale gentile e premuroso.
Semplicemente perfetto
2026年10月3日
Road Bear RV - Las Vegas からの回答
Siamo lieti che vi siate divertiti! Grazie per il vostro feedback positivo! Speriamo di potervi accogliere nuovamente come nostri ospiti in futuro.
Die Übergaben sind professionell…
Die Übergaben sind professionell organisiert und funktionieren sehr gut.
Die Qualität der Technik (Strom, Wasser, Gas) lässt manchmal etwas zu wünschen übrig. Mit etwas Handwärkergeschick lassen sich aber fast alle Probleme lösen.
2026年9月27日
Road Bear RV - Las Vegas からの回答
Hallo,
vielen Dank für Ihr Feedback. Wir freuen uns zu hören, dass die Übergaben professionell organisiert waren und für Sie gut funktioniert haben.
Wir schätzen auch Ihre Hinweise zu den Strom-, Wasser- und Gassystemen. Ihr Feedback hilft uns dabei, den technischen Zustand unserer Fahrzeuge zu überprüfen und zu erkennen, wo zusätzliche Wartung oder Vorbereitung sinnvoll sein könnte.
Not bad, but also not good as the last one
I had no issues at all, but comparing to my previous experience with my rental RV (same company ay May/26). At may i got also a week on a RV at the same size and besides the tripled price this time, i got a lower quality vehicle. This time unfortunatelly the vehicle did not fit my expectations, and i asked many times before booking to the sales team.
2026年9月13日
Road Bear RV - Las Vegas からの回答
Thank you for sharing your feedback and for choosing us again. We’re glad you had no issues during the rental itself, but we understand your disappointment that the vehicle quality did not meet the expectations set by your previous experience, especially given the higher price. We appreciate you bringing this to our attention and have shared your comments with our team for review.
Great service.
2026年8月25日
Road Bear RV - Las Vegas からの回答
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
An Amazing RV Experience with Road Bear
We had an amazing experience with Road Bear RV! From the moment we picked up the RV until we returned it, everything was excellent. The RV was clean, comfortable, and in great condition, and the staff was extremely friendly and helpful. It made our trip so much more enjoyable and stress-free. We would definitely use Road Bear RV again and highly recommend them!
2026年8月23日
Road Bear RV - Las Vegas からの回答
We are so happy to hear that your RV experience with us was excellent from start to finish! It's wonderful to know that our clean, comfortable RV and friendly staff made your trip enjoyable and stress-free. We truly appreciate your kind words and look forward to welcoming you back for another adventure!
Road Bear RV - Las Vegas からの回答
We're so glad to hear that your experience with us was positive and that we met your expectations. Thank you for your wonderful feedback!
Not really a premium Rental
Not really a premium Rental. Old and heavily used. considering the price…. Never again.
The Staff is also, lest pur it this was, Not very motivated.
2026年6月29日
Road Bear RV - Las Vegas からの回答
We are truly sorry to hear that your rental experience did not meet our expectations regarding its condition and our staff's service. We are reviewing your feedback to improve our offerings and team motivation.
Het was een grote fijne camper
Het was een grote fijne camper. Maar ik had niet het idee dat het een vrije jonge camper was waarvoor ze bekend staan. Helaas was onze koelkast kapot gegaan de laatste dagen. De helpdesk was wel behulpzaam.we konden een koelbox kopen op hun kosten en wat we moesten weggooien kregen we vergoed.
2026年7月11日
Road Bear RV - Las Vegas からの回答
Bedankt voor uw feedback. We zijn blij te horen dat ons team u heeft kunnen helpen toen het probleem met de koelkast zich voordeed en dat de terugbetalingsprocedure voor de koelbox en de bedorven producten u goed beviel. We stellen uw opmerkingen over de camper ook zeer op prijs en hebben deze met ons team gedeeld, zodat we de gastervaring verder kunnen verbeteren.
Great customer service
Great customer service. We enjoyed the camper, the slide out extra space, good overall price for the rental. However there were two issues with the camper during our 10 day trip. First was the clean water tank would not fill up to full capacity and was leaking water as we were driving. Second issue was the refrigerator was not working, the freezer was, but not the refrigerator. We had to put bags of ice in the refrigerator for the food not to spoil. My recommendation is to check all the functionality of all appliances and equipment before you rent out a camper to a customer.
2026年7月1日
Road Bear RV - Las Vegas からの回答
We appreciate your positive feedback regarding our customer service and the overall value of your rental. We are concerned to learn about the issues you encountered with the water tank and the refrigerator during your trip. We are actively investigating these matters to prevent similar occurrences for future rentals.
The staff's explanation was…
The staff's explanation was insufficient, so it wasn’t helpful.
2026年7月7日
Road Bear RV - Las Vegas からの回答
We apologize that our explanation was insufficient. We are working to improve our team's communication to ensure clarity for all.
Road Bear RV - Las Vegas からの回答
We are so glad to hear that our staff was friendly and helpful, and that you received good service. We appreciate your kind words!
The motorhome was in good condition
The motorhome was in good condition. The equipment could be improved; we received a number of items only upon request, or in some cases not at all. You have to check it all these things.
2026年7月10日
Road Bear RV - Las Vegas からの回答
We appreciate your feedback regarding the motorhome's condition and the equipment. We're reviewing our inventory process to ensure all items are readily available.
Road Bear RV - Las Vegas からの回答
We are so glad to hear that your rental and return process was smooth and effortless. We truly appreciate your positive feedback!
Road Bear RV - Las Vegas からの回答
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
When facing technical problems Road…
When facing technical problems Road Bear assist responded fast and accurate.
2026年6月20日
Road Bear RV - Las Vegas からの回答
We are glad our team assisted you quickly and effectively. Thank you for sharing your positive experience!
Road Bear RV - Las Vegas からの回答
We are so glad you enjoyed our friendly service! We appreciate your kind words.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。