Positiv: -Gute Vernetzung in den USA. -Fahrzeug (Fahrzeugseitig) hatte keine Störungen - Gute Fahrzeugabgabe in Las Vegas Negativ: -Leider hat die Wasserpumpe nicht funktioniert. Wir haben Road... もっと見る
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Overall, we had a good experience with Road Bear. The pickup process was simple and went smoothly. The on-the-road service for the broken toilet was outstanding. The only downside was the cleanliness... もっと見る
企業が回答しました
The Pick Off went smoothly, and the RV was explained to us thoroughly and in great detail. Everything was clean and in excellent condition, with a high standard throughout. The accessories were exce... もっと見る
企業が回答しました
Wir haben sehr gute Erfahrungen gemacht. Wir wurden schnell und sehr freundlich eingewiesen. Das Fahrzeug c23 war in einem top Zustand und hatte wenig Meilen auf dem Tachometer. Wir würden jederzei... もっと見る
企業が回答しました
企業情報
当該企業による記述
Road Bear RV was founded in 1980 by a Swiss entrepreneur and initially operated as Road Bear International RV in Canada before expanding into the United States. In 2001, our founders transformed the company into Road Bear RV, focusing on maintaining a modern fleet tailored to their guests' needs. Today, Road Bear RV stands as a leader in the RV rental and sales industry with 8 premier locations across the United States. We are dedicated to providing a luxurious and unparalleled user experience, treating our guests not just as customers but as friends we have the privilege of hosting. Our modern fleet of meticulously maintained RVs is tailored to meet the highest standards, ensuring every detail of your adventure is catered to with precision and care. To enhance your journey, we offer complimentary shuttle services from select locations to and from our locations. Our dedication to excellence extends to a range of amenities, including Wi-Fi, GPS systems, and thoughtfully curated convenience kits, all designed to elevate your travel experience. Every aspect of our service prioritizes your convenience and satisfaction. At Road Bear RV, luxury is not just a promise—it is our standard. We invite you to experience the difference of a journey crafted with care, where every mile is filled with comfort, elegance, and exceptional service. Join the Road Bear RV family and let us host you on an unforgettable adventure.
A premium experience for your unique travel adventure
当該企業による記述
- 1st Class Service
- Our team of experts are ready to answer any questions and provide guest guides, videos, and other travel materials in multiple languages. Since 1980, we have ensured our customers' journeys are seamless and memorable.
- Premium Features
- Experience the coziness of home on the go with amenities such as sleek TVs, Wi-Fi and Bluetooth connectivity, luxurious couches, premium appliances, and opulent light interiors. Enjoy the journey just as much as the destination.
- The Newest Fleet
- Road Bear RVs features the latest models, with every rental, you can be confident you're getting one of the newest and most exceptional RVs available. Our meticulously maintained RVs are always between new and 18 months old.
連絡先
1541 S 96th St, 98108, Seattle, WA, 米国
- (206) 334-7303
Discover your adventure
4.3
優良
23件のレビュー
顧客にレビューを依頼しています
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Rückmeldung Camper Road Bear für 9 Wochen miete
Positiv:
-Gute Vernetzung in den USA.
-Fahrzeug (Fahrzeugseitig) hatte keine Störungen
- Gute Fahrzeugabgabe in Las Vegas
Negativ:
-Leider hat die Wasserpumpe nicht funktioniert. Wir haben Road Bear 8 mal telefoniert für eine Reparatur. Leider hat auch dies nicht beigetragen, die Pumpe zu reparieren. Somit hatte wir mehr als eine Woche kein Wasserdruck. Als wir uns anschliessend beim Reisebüro gemeldet hatten, wurde anschliessend die Pumpe repariert. Wir hätten uns gewünscht, dass bei der Abgabe eines Fahrzeuges eine Ausgangskontrolle gemacht würde.
- Notstromaggregat lief nur teilweise
2026年9月22日
Road Bear RV - Seattle からの回答
vielen Dank für Ihr ausführliches Feedback. Wir freuen uns zu hören, dass das Fahrzeug insgesamt zuverlässig war, Sie unser Netzwerk in den USA als hilfreich empfunden haben und die Rückgabe in Las Vegas reibungslos verlief.
Wir schätzen auch Ihre Hinweise zur Wasserpumpe, zum Notstromaggregat und zum erforderlichen Aufwand bis zur Reparatur. Ihr Feedback wird intern mit dem zuständigen Team geprüft, insbesondere im Hinblick auf die Fahrzeugvorbereitung und den Umgang mit technischen Problemen während einer Reise.
Again a wonderful experience with Road Bear
Our RV was complete, new, had a lot of comfort and fine to drive. Also the staff, specially in Seattle, was friendly and helpfull. With a special shout out to Sandra.
Our next trip will definitely be with Road Bear again.
2026年8月12日
Road Bear RV - Seattle からの回答
We are absolutely thrilled to hear that you had such a wonderful experience with your RV and found our team to be friendly and helpful. We truly appreciate your kind words and look forward to welcoming you back for your next adventure!
Easy pick up and drop off process with…
Easy pick up and drop off process with helpful staff to advise on all the RV features. RV did not miss a beat on the road, I have heard of people with other companies suffering breakdowns and being left stranded so was a little apprehensive but RV was modern and reliable.
2026年8月30日
Road Bear RV - Seattle からの回答
We're so glad to hear you had an easy pick-up and drop-off experience, and that our staff was helpful. It's wonderful that your RV was reliable and performed well on your trip! We appreciate your positive feedback.
location not so ez to find. No sign near by
The team was fine
As usual i would say , kitchen ustensile set is mimi
had t buy some , even a trash box
2026年8月22日
Road Bear RV - Seattle からの回答
Hello,
Thank you for sharing your feedback. We’re glad to hear the team provided a good experience and that your rental was positive overall.
We also appreciate your comments about the kitchen utensil set and missing items such as a trash bin. Your feedback helps us review how the included equipment can better support guests during their travels.
Good on the Road Service
Overall, we had a good experience with Road Bear. The pickup process was simple and went smoothly. The on-the-road service for the broken toilet was outstanding.
The only downside was the cleanliness of the RV at pickup. We had to clean it ourselves afterward; the floor, in particular, hadn’t seen water in a long time. Otherwise, everything worked well.
2026年8月15日
Road Bear RV - Seattle からの回答
We're so glad to hear you had a good overall experience and that our on-the-road service was outstanding! We truly appreciate your feedback regarding the RV's cleanliness at pickup. We are addressing this with our team to ensure our vehicles meet our high standards before every rental.
Like in 2024 it was an amazing trip at…
Like in 2024 it was an amazing trip at the west coast with the RV. Easy and handsome and absolutely ok.
2026年8月14日
Road Bear RV - Seattle からの回答
We're so happy to hear you had an amazing and easy RV trip! Thank you for sharing your positive experience with us.
Wir haben sehr gute Erfahrungen…
Wir haben sehr gute Erfahrungen gemacht. Wir wurden schnell und sehr freundlich eingewiesen.
Das Fahrzeug c23 war in einem top Zustand und hatte wenig Meilen auf dem Tachometer.
Wir würden jederzeit wieder bei Roadbaer buchen.
2026年8月8日
Road Bear RV - Seattle からの回答
Hallo,
vielen Dank für die wunderbare Bewertung! Wir freuen uns zu hören, dass Sie eine sehr gute Erfahrung gemacht haben, freundlich und schnell eingewiesen wurden und dass das C23-Fahrzeug in ausgezeichnetem Zustand war und wenige Meilen hatte.
Vielen Dank nochmals, dass Sie sich für Road Bear entschieden haben. Wir würden uns freuen, Sie jederzeit wieder begrüßen zu dürfen.
Good experience, friendly staff. Watch out for extra charges.
Check in and check out process was well managed by the staff. RV was functioning and inventory was complete. Pick-up time slot in the morning was only available with extra charge and surprisingly not included in the rental price.
2026年7月19日
Road Bear RV - Seattle からの回答
We're glad the check-in/out and RV were satisfactory. We understand your concern regarding the morning pick-up charge and will review our pricing transparency.
We had an excellent experience with…
We had an excellent experience with Road Bear RV from start to finish. The booking process was straightforward, and the pickup was well organized. The staff was friendly, professional, and took the time to explain everything we needed to know before setting off.
The motorhome was clean, comfortable, well-equipped, and in great condition. Throughout our trip across the USA and Canada, it was reliable and made our journey enjoyable and stress-free.
We especially appreciated the quality of the vehicle and the outstanding customer service. We would happily rent from Road Bear RV again and highly recommend them to anyone planning a motorhome adventure in North America. Thank you for helping make our trip such a memorable experience!
2026年7月25日
Road Bear RV - Seattle からの回答
We are so happy to hear that you had an excellent experience with us from start to finish! It's wonderful to know that our booking process, pickup, and staff contributed to a smooth and enjoyable start to your adventure. We're also delighted that the motorhome met your expectations for cleanliness, comfort, and reliability throughout your journey across the USA and Canada. Your kind words about our vehicle quality and outstanding customer service truly mean a lot to us. We appreciate your recommendation and look forward to welcoming you back for another memorable motorhome adventure!
every went very smoothly but it seemed…
every went very smoothly but it seemed there were so many extra fees associated with renting it made it feel that we will have to find another option next time that is more inclusive of amenities such as using the generator, and miles.
Thank you for a good trip.
2026年7月16日
Road Bear RV - Seattle からの回答
We appreciate your feedback and are glad to hear you had a good trip overall. We understand your concerns regarding the additional fees for amenities like the generator and mileage. We are always reviewing our pricing structure to ensure it aligns with our customers' expectations and provides the best value.
Road Bear RV - Seattle からの回答
We're so happy to hear you had such a positive experience with our team and our vehicles. We truly appreciate your kind words!
Road Bear RV - Seattle からの回答
We are so happy to hear you had such a positive experience with our team and services. We truly appreciate your kind words and recommendation!
excelente experiencia
excelente experiencia. Inolvidables vivencias acompañado de mis hijos. Muchas gracias
2026年7月8日
Road Bear RV - Seattle からの回答
Nos alegra mucho saber que tuvo una experiencia positiva con nuestro servicio y nuestra autocaravana. ¡Gracias por sus excelentes comentarios!
Great RV Time
The Pick Off went smoothly, and the RV was explained to us thoroughly and in great detail. Everything was clean and in excellent condition, with a high standard throughout. The accessories were excellent, and everything we needed was provided. Everything was of very good quality.
We had a wonderful time traveling in the RV and would definitely book with Road Bear again.
2026年7月10日
Road Bear RV - Seattle からの回答
We're so happy to hear that your Pick Off went smoothly and that our detailed explanation of the RV was helpful. It's wonderful to know you found everything clean, in excellent condition, and of very good quality. We are delighted you had a wonderful time and would book with us again!
Great company to rent. Go for it.
Great company to rent. Wonderful RV’s, very well maintained, just like new. Customer service was excellent. No issues at all. I will definately rent again from Road Bear for next trips. Thankyou RB team.
2026年7月17日
Road Bear RV - Seattle からの回答
We're so happy to hear you enjoyed our well-maintained RVs and excellent customer service. We truly appreciate your kind words and look forward to welcoming you back for future trips!
It was a great RV and pickup and drop…
It was a great RV and pickup and drop off were seamless. Really great experience and can't recommend highly enough
2026年7月7日
Road Bear RV - Seattle からの回答
We're so happy to hear you had a great RV experience and found the pickup and drop-off seamless. We truly appreciate your high recommendation!
Stay away from this RV rental company
Stay away from this RV rental company. It's literally the worst RV rental company we ever rented from. We've rented from another company 3 times before and never had issues like with Road Bear / El Monte.
We rented it from the Seattle location. We had a really worn out tire that got flat. Their roadside assistance took hours to even give us a an ETA for when it will arrive. Then the spare tire started leaking air.
When we rented it we saw another family that had experienced critical safety issues with the steering of their RV and it destroyed multiple days of their vacation.
For your safety and precious time of your vacation - stay away from this company - rent from any other - for the life of your love ones and yours.
2026年7月8日
自発的なレビュー
Road Bear RV - Seattle からの回答
We are truly sorry to hear about the extremely negative experience you had with your recent RV rental from our Seattle location. We understand your frustration and concern regarding the worn-out tire, the delay in roadside assistance, and the subsequent issue with the spare tire. We also acknowledge your observation about another family experiencing safety issues. We take all feedback seriously, especially concerning safety. We are actively reviewing your comments to identify areas for improvement in our vehicle maintenance and roadside support services to prevent similar occurrences for future renters. We appreciate you bringing these critical issues to our attention.
We have a great time with the RV 25ft …
We have a great time with the RV 25ft rented from Rosd Bear
2026年6月25日
Road Bear RV - Seattle からの回答
Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. Thanks again for choosing us, and we hope to see you back for your next getaway soon!
Perfect RV vacation with Road Bear RV
The pickup and drop-off were excellent as always, and the motorhome performed very well.
2026年6月10日
Road Bear RV - Seattle からの回答
Thank you for the wonderful 5-star review! We’re glad to hear that pick-up and drop-off were excellent as always, and that the motorhome performed well for your trip.
We love using Road Bear
We love using Road Bear. Beautiful RV’s, great customer service—we have used Road Bear for several years and will gladly use them again! Only downside for us is location—open a branch up north :)
2026年6月2日
Road Bear RV - Seattle からの回答
Wow, thank you for the wonderful 5-star review! We’re so glad to hear you continue to enjoy Road Bear’s RVs and customer service year after year. We truly appreciate your loyalty and would be happy to help with your next adventure.
And we appreciate the location feedback too!
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