Robly Email Marketing レビュー 

Ali has been so helpful and done everything we have asked of her!

Robly is easy to learn and use!

Robly's system was very easy to learn and use when we made the switch to it. They had a lot of the features we were looking for, like curated lists and more control for those getting our emails on what they want to see. Our open rate has increased because of our targeted emails. No one has noticed the change to Robly, which we consider a good thing because that means it was seamless and we had no problems. We highly recommend this product.

Robly has streamlined our operation!

Moving our communications to Robly has been nothing short of fantastic. The intuitive, easy to use interface makes generating communications easier than ever. We'd highly recommend Robly to anyone looking to make mass communications effortless.

Robly is a great source for our Church to spread the word by updating our Parishioners on the upcoming event and news in our Parish. It is easy to use and they have a wonderful team to answer questions. It has been a great cost savings since switching from constant contact as well.

Cheers to a great partnership

We LOVE Robly! We have been using Robly for 2 years now and it is our favorite email marketing tool that we have used. The ease of putting campaigns together, and the "OpenGen" feature are two of our favorite things, but we don't have any complaints about the Robly platform. Keep up the great work!

Overall I think Robly gets the job done. However, we've had reports of people not receiving our emails even though they claimed not to have unsubscribed. Also, the data shown on users seems inconsistent or non-reflective of the truth.

Robly HAD great customer service. Sadly they decided to make a lot of changes which had a major impact on our marketing. First they decided to force us to remove gmail emails because they had not interacted for over a few months (during the pandemic our email marketing was reduced due to fewer sales being listed) then they changed their editor necessitating conversion of templates. They converted the wrong template and almost a month later after their agreeing to convert our PRIMARY template it still has not been done. My sale closes tomorrow and I have not been able to send out a proper email.

Used to be a decent email service but they just updated the drag and drop editing and while you can now put embedded videos, the entire editor is more difficult and much more limiting. The mobile view is all off center and there’s no way to edit in mobile view to fix. When I reached out to the chat they told me that I just had to just “play around with it” to get it to look normal. The editor also glitches and you have to refresh the page almost every time.

I used their review widget service and last week they emailed saying they were discontinuing that service starting July 31st. Then they billed me for August saying I didn't request a cancellation of billing in time! They discontinued service and want to keep billing for a service they no longer provide. They need to work on customer service.

Had forgotten an how to send a test email. Jennifer was able to show me several ways I could do this . Great service.

Jennifer has patience and knowledge with Robly. Jennifer is very thorough with the instructions she gave me regarding the production of an effective email campaign.

About 1/3 of opens for my customers and me are due to Robly re-sending emails using a different subject line to those who didn't happen to open an email the first time. I feel so good knowing that our audiences don't miss out on important information thanks to the OpenGen feature!

I love Robly. The platform is intuitive and has all of the features that we need. The reporting features make it easy to see what messages are engaging our people. On the rare occasion when we've had a problem, the support folks have been really helpful and, well, supportive! Highly recommend.

Things started off really well. Sending speed was fast, delivery was great and it showed through open rates, and customer service was excellent. And then as I continued to increase volume, all the sudden my open rates went from 30% to less than 1%, it takes about 6 hours to send 100k emails, and every time I asked customer service if they could look into it and tell me what happened, all I keep getting told is that "our engineers are looking into it". That's literally all I've been hearing, and then when I started to get frustrated, the customer service rep decided to get snippy with me. I thought my money was as green as everyone else. I'm a paying customer as well, and don't know what happened, but unfortunately it is causing me to start looking for other options.

The platform is simply too expensive for small time businesses starting out. They need to offer a more reasonable rate. That is why I am canceling

Their customer service was horrible. Chat support was almost never available. They missed calls. Their customer service manager was rude, curt and like a robot. I was referred to the service by the owners and had my account terminated after only 10 days. They knew the industry I was in and partly cited that as a reason to terminate me. It was hard to setup and when I finally had everything ready they kicked me off. They don't communicate well with each other. My rep knew I needed to sort out my list and they said there were too many bounces. They didn't even give me any notice. Horrible, horrible people to deal with. Stay away!

Got recommended to me from a fellow business partner and switched from Constant Contact to Robly. Its easier to use and more cost effective.

We switched to Robly from Constant Contact about a year ago and we have not looked back since. The user interface is so much more intuitive. The reporting is more robust. Managing the our company's numerous email accounts is a breeze with Robly. The OpenGen feature has helped our sales staff book more ad revenue from existing clients and attract new business. We are happy we made the switch.

Robly has all its tools laid out in a way that makes them easy to use. Building emails is very smooth and goes much faster than Constant Contact. The metrics are also easy to read. There are a few little features I wish they could add, but overall we have been very happy using Robly and it's made our emails look better than ever.