Excellent thank you. Just had to pay for shipping charges to Canada. Thank you. Great experience.
Robotime からの回答
Hi Ms. Crafty, thank you so much for your kind words! We're really happy to hear you had a great experience, even with the additional shipping charge to Canada. We truly appreciate your understanding and support. Enjoy your purchase, and we hope to serve you again soon!
Great replacement parts service.
Robotime からの回答
Hi Jason, thanks so much for the great review! We're happy to hear our replacement parts service was exactly what you needed. If anything else comes up, don't hesitate to reach out.
perfetto mi trovo molto bene
Robotime からの回答
Hi Aldo,
Thank you so much for the perfect 5-star review! We're really glad to hear you're happy with everything. It means a lot to us, and we're always here if you need anything in the future.
Have a great day!
Love that I can get replacement parts for my builds. The number one builds in my mind.
Robotime からの回答
Hi Deborah, thank you so much for the kind words! We're really glad you love being able to get replacement parts for your builds, and it means a lot to hear that you consider them top tier. Happy building, and we'll always have your back for future projects!
The spare parts fit my build perfectly! The parts are small pieces but essential to make the build move. Very pleased with the quality
Robotime からの回答
Hi Xana,
Thank you for the wonderful review! We're so glad the spare parts fit perfectly and were just what you needed for your build. It's great to know you're happy with the quality. Happy building!
Ordered a replacement part for FREE! That’s unheard of customer quality assistance these days!
Robotime からの回答
Hi Dakota,
Thank you so much for the kind words! We’re really glad we could get you a free replacement part—great service is what we’re all about. If you ever need anything else, we’d love to help again. Happy building!
Did my hardest to list the correct parts to be replaced, only to be sent the wrong items I needed. Top piece: broken feet, can’t attach to floor slots, what I needed replaced Bottom piece: what I was sent as a replacement instead
Robotime からの回答
Hi Sierra, I'm truly sorry we sent you the wrong replacement parts—that must have been frustrating, especially after you took care to list exactly what you needed. This isn't the experience we want you to have. Could you please email us at service@robotime.com with "Trustpilot review" in the subject line? Our team will make sure the correct feet get sent out to you as soon as possible.
I love the kitchen, it is well made and beautiful!
Robotime からの回答
Hi KEITH, thank you so much for your kind words! We’re really happy to hear that you love the kitchen and that its quality and design stood out to you. It means a lot to our team, and we hope it brings you lots of joy for years to come!
Excellent.
Robotime からの回答
Hi there,
Thank you for your review! We're glad everything went smoothly with your replacement parts.
Please don't hesitate to reach out if you ever need anything else!
L'articolo corrisponde perfettamente a quanto avevo richiesto. Sono molto soddisfatta! Grazie
Robotime からの回答
Cara Anna,
Grazie mille per la sua recensione! Siamo molto felici che il ricambio corrisponda perfettamente a quanto richiesto e che sia rimasta soddisfatta.
Buon divertimento con il suo progetto!
Good, sturdy parts the fit together well. Instructions were clear and concise.
Robotime からの回答
Hi Donald,
Thanks for your review! We're glad the replacement parts were sturdy, fit together well, and that the instructions were clear and concise.
Enjoy your project!
Need replacement parts too often
Robotime からの回答
Hi Gary,
Thanks for sharing your feedback. We're sorry to hear you've needed replacement parts more often than expected — that's not the experience we want for you, and we appreciate you letting us know.
Please email us at service@robotime.com with your order details and reference number, and our team will look into it and help you out.
Super Teil
Robotime からの回答
Hallo Rüdiger,
Vielen Dank für deine Bewertung! Es freut uns sehr, dass du mit dem Teil zufrieden bist.
Viel Freude damit!
No me resolvieron el problema por un servicio de envío deficiente
Robotime からの回答
Hola,
Lamentamos mucho que su problema no se haya podido resolver y le agradecemos que nos lo haya hecho saber. Queremos arreglarlo cuanto antes.
Por favor, escríbanos a service@robotime.com con los detalles de su pedido y su número de referencia, y nuestro equipo lo revisará personalmente.
J’ai du commander des pièces de rechange pour un produit et elles étaient gratuites et c’est très apprécié et la livraison assez rapide.
Robotime からの回答
Bonjour Rock,
Merci beaucoup pour votre retour ! Nous sommes ravis que les pièces de rechange gratuites vous aient fait plaisir et que la livraison ait été rapide.
Bonne continuation !
Parts were well packaged and being able to track the package was a bonus ,well done
Robotime からの回答
Hi Andrew,
Thanks for your review! We're glad the parts were well packaged and that tracking made it easy to follow along — that's exactly how it should be.
Thanks again for the kind words!
procédure complexe mais très bien expliquée (j'ai 75ans), emballage correct et envoi rapide. service après-vente très efficace.
Robotime からの回答
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis que la procédure, bien que complexe, ait été si bien expliquée, et que l'envoi ait été rapide. Votre satisfaction est très précieuse pour notre équipe.
Merci de votre confiance !
Great! Arrives fast after shipping. Quick response rate. Super helpful!
Robotime からの回答
Hi Ana,
Thanks so much for your feedback! We're glad the parts arrived fast and that our team could help you quickly — that's exactly what we aim for.
Thanks again!
had to order replacement parts due to dog. Easy to order took 11 days to arrive kept informed all the time no hassle
Robotime からの回答
Hi Peter,
Thanks for your review! We're glad ordering the replacement parts was easy and that you were kept informed the whole way — that's exactly how it should be.
We hope your build is back on track now!
Good product, good quality!
Robotime からの回答
Hi Tram,
Thanks for your review! We're glad you're happy with the product and its quality.
Enjoy!
