Don’t know why you need to purchase it. Everything I’ve purchased has been well packaged.
Robotime からの回答
Hi Shannon,
Thanks for your feedback! We're glad everything you've purchased has arrived well packaged. Just to clarify, the Worry-Free Purchase option is there if you'd like extra peace of mind — but we're happy it wasn't needed for your orders!
I had no worries that even if a part was broken or damaged it would be replaced by you.
Robotime からの回答
Hi Gordon,
Thanks for your review! We're glad the Worry-Free Purchase gave you peace of mind — knowing we'll replace a broken or damaged part is exactly what it's designed for.
We appreciate your trust in us!
Takes the stress out of ordering. No worries about any delivery problems.
Robotime からの回答
Hi Ronald,
Thanks for your review! We're glad the Worry-Free Purchase took the stress out of ordering — that's exactly what it's for.
We appreciate your trust!
No lo he usado pero me parece bien
Robotime からの回答
Hola Luis,
¡Gracias por tu comentario! Nos alegra que te parezca bien y esperamos que te sea útil cuando lo necesites.
Quedamos a tu disposición para cualquier duda.
Peace of mind knowing our parcel are in safe hands
Robotime からの回答
Hi Jennifer,
Thanks for your review! We're so glad the Worry-Free Purchase gives you peace of mind knowing your parcel is in safe hands.
We truly appreciate your trust!
Important when ordering online
Robotime からの回答
Hi Wendy,
Thanks for your review! We're glad the Worry-Free Purchase feels important and useful when ordering online — that's exactly what it's for.
Absolutely love it
Robotime からの回答
Hi Lisa,
Thanks so much for your review! We're so glad you absolutely love it.
Enjoy!
I don’t know if it’s delivery issue but some pieces came broken
Robotime からの回答
Hi Gabriel,
Thanks for letting us know! We're sorry some pieces arrived broken — that's not the experience we want for you. Please email us at service@robotime.com with your order details and reference number, and our team will replace the damaged pieces for you.
Worked like it should
Robotime からの回答
Hi Mindy,
Thanks for your review! We're glad the Coffee Truck was super cute and mostly easy to build. We're sorry some pieces were warped, though — we'll pass that along to improve our quality.
If you need anything, just email us at service@robotime.com.
I love your worry-free return policy!
Robotime からの回答
Hi Cathy,
Thanks for your review! We're so glad you love the Worry-Free return policy — that's exactly what it's for.
Thanks for trusting us!
No issues at all but it's worth a couple of bucks, in case I did have issues with shipping or breakage!
Robotime からの回答
Thank you very much for your compliments, we will continue to provide better quality products and services.
Savers you worrying
Robotime からの回答
Thank you very much for your compliments, we will continue to provide better quality products and services.
Great product
Robotime からの回答
Thank you very much for your compliments, we will continue to provide better quality products and services.
Good feeling in a crazy unsafe world.
Robotime からの回答
Thank you very much for your compliments, we will continue to provide better quality products and services.
Great model to build the rigging was a little trying but with a little patince it all worked out
Robotime からの回答
Thank you very much for your compliments, we will continue to provide better quality products and services.
This is OK I guess I haven’t had to use it and not totally sure if I want to but anyway it’s OK
Robotime からの回答
Thank you very much for your compliments, we will continue to provide better quality products and services.
Good to have
Robotime からの回答
Thank you very much for your compliments, we will continue to provide better quality products and services.
Nadal brak!!!! Kiedy dostanę towar!!!!
Robotime からの回答
Szanowny Kliencie,
Bardzo przepraszamy za długie oczekiwanie i wszystkie niedogodności, które to spowodowało.
Miło nam poinformować, że Twój towar został już pomyślnie dostarczony. Mamy nadzieję, że zawartość jest w idealnym stanie i spełni Twoje oczekiwania.
Jeśli będziesz mieć jakiekolwiek pytania lub dalsze problemy, nie wahaj się z nami skontaktować.
Love the insurance knowing that if anything happens to my purchase I have some kind of protection.
Robotime からの回答
Thank you very much for your compliments, we will continue to provide better quality products and services.
It works, plain abd simple
Robotime からの回答
Thank you very much for your compliments, we will continue to provide better quality products and services.
