Rollerdoors.netレビュー 

321
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

A fantastic company and extremely helpful. Quality product and unbeatable pricing. Even when, on a bank holiday Sunday, I discovered that I had measured the opening incorrectly , I was able to conta... もっと見る

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5つ星のうち5の評価

Excellent communication. Perfect customer service. Pre arranged appointment adhered to with great communication on times. Fitting was simple and easy (correct measurement do help). Quick installation... もっと見る

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5つ星のうち5の評価

I have no issues in 100% recommending Rollerdoors they were extremely helpful when I was measuring up and answered all my questions. The delivery was on time and very well packaged with everything I... もっと見る

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5つ星のうち5の評価

This company absolutely has customer service at the heart of their business. Right from the very first call and contact it was not only the best price but also good quality, helpful service. As a b... もっと見る

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企業情報

  1. ガレージ ドア提供業者

当該企業による記述

We are a family established business who manufacture, supply and offer installations of roller garage doors at very competitive prices.


連絡先

4.9

優良

TrustScore 5段階評価の5

321件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

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5つ星のうち5の評価

Great company!

Great company!
Product:excellent
Communication: excellent
Delivery:excellent.
Brilliant from order to installation.
Would highly recommend

2023年9月1日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thank you very much Mark for taking the time to leave us a review.

5つ星のうち5の評価

Good experience and product

Lewis in sales was very helpful in talking me through the various options, which was appreciated as I'd never bought garage doors before. Delivery was easy and doors look great.

2023年7月5日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thank you for taking the time to leave us a review Graham.

5つ星のうち5の評価

Fantastic Product & Service

I Shopped around & the product being offered by others was never what I needed. I then came across Rollerdoors on Google and contacted Ben. These guys held my hand through the entire process. They had the right product at the right time, they then made the shutter available within days after everyone else was saying 3 weeks. I collected from warehouse near Stoke and on the day of fitting both Ben & Lewis made themselves available when we had a handful of questions doing a DIY fit. Felt like I got more for my money with a professional service. Fitting was straight forward and very happy with final result. Thank You guys

2023年9月19日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thank you very much for your review Angelo and thank you for the custom. Happy to hear you are pleased with the final result.

5つ星のうち5の評価

RollerDoors.net...Cannot fault this Company..

RollerDoors.net....Cannot fault this company. I have an old concrete prefabricated garage about 30 years old with a monstrous up and over wooden door with huge amounts of steel work/massive springs etc that was very difficult to use. After looking at their website I found I could fit a Mini Roll Garage Door. What a great product. I ordered to size and it was delievered about about 3-4 weeks later to the size and colour that I ordered. The installation video seemed easy to follow so I opted for a DIY install.
The door was delivered direct from the company....no random delivery company to damage it in transit....and the guy that delivered it was so helpful and gave me some useful tip for the installation.
There are installation videos and information on their website and if you have any problems you can always call them...and speak to a real person....not some 'chatbot'.
Anyway the door was fitted without any issues, so now my old garage now has a great modern electric roller door with remote control. I am so pleased with it.

2023年9月27日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thank you very much for the review Richard. We are always here to help and pleased that you chose us for your door.

5つ星のうち5の評価

Personal service, helpful and efficient

We have an old prefab 30s garage that had a sorry old up-and-over door we had to fight to open and close. It looked shabby and let the whole garage down.

Although we're in North Manchester, this company happily sent a guy out to advise on the best options and measure up.

Two weeks later, 2 lads arrived, well on time, and cracked on with fitting our new electric roller door, including edgings etc. It's so much better to operate and the garage now looks sleek and modern.

The price was excellent and we wouldn't hesitate to recommend this firm to anyone.

2023年9月20日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thanks for the feedback Sharon, enjoy your new door!

5つ星のうち5の評価

GARAGE ROLLER DOOR

The order process, delivery, manual, training video, ease of kit fitting was great. Dad and I fitted the door in a few hours with no issues and it looks great.

2023年6月15日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thank you for the review Dan

5つ星のうち4の評価

Good service.

"Rollerdoors.net" acted in a transparent and efficient manner from the moment I first approached the company in March 2023. Their subsequent quote was reasonable and the two men who installed the door were pleasant, hardworking, and showed me how to maintain the door to avoid future problems. The door looked great and it operated well.

We had surveys done (and received quotes from) four other rollerdoor installation companies and were appalled to find that there are some rollerdoor "alligators" out there, who gave us ridiculously high quotes. So people should be cautious. We recommend "Rollerdoors.net".

The rep at "Rollerdoors.net" who arranged for the survey and the installation was Lewis Cartwright. His father did the survey, and Lewis subsequently gave us the quote. "Rollerdoors.net" is the web-name of "Press & Pass Ltd".

Update of 6 September 2023:

On Friday evening 18 August 2023, five months after the above installation, the rollerdoor abruptly stopped working while the door was down, and because the manual over-ride wouldn’t engage with the turning mechanism our car was trapped inside our garage. I immediately emailed a report to Lewis, and the following Monday morning Lewis advised that a repairer could visit two days later (Wednesday morning). After the repairer, Jamie, had inspected the door he said that "the springs" clasping the door to the barrel had broken, and that they usually only break if the door strikes an obstruction (which certainly never happened in our case) or if "the motor limits" "lose their adjustment". Jamie showed me that all of the octagonal plastic "rings" which encircle the central roller had cracked. I have one of them still and it is made of a brittle plastic.
Jamie replaced these broken items with a better kind which he said are not likely to break. I did not see them unfortunately, and I hope they are made of something sturdy and long-lasting.

We are pensioners living in a remote location who need to be certain our car is always accessible in case of an emergency, so as the door cost us just over £2,000, we feel there certainly shouldn’t be any further problem with it - especially considering that a new washing-machine, for example, which is a vastly more intricate machine and which "only" costs about £500, in our experience usually runs without a fault for well over a decade before it needs a repair or it needs to be replaced.

So we continue to treat the rollerdoor with the utmost care and dearly hope that it will provide no further problems.

2023年8月23日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thank you for your updated review David. When I spoke to Jamie, he mentioned that he did not have to readjust the limits. It is very rare that these straps break but we got out to you as soon as we could. We will always attend to any problem and rectify. We hope you continue to enjoy your door for many years to come.

5つ星のうち5の評価

Excellent

Very good experience with this company, good quality door very good aftersales highly recommend.

2023年8月10日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thanks Alan

5つ星のうち5の評価

Great customer service, price and quality…

Great customer service beforehand helping to explain measurement requirements. Door was delivered ahead of schedule. Video guides were incredibly useful and the door was fitted within a couple of hours including wiring.

2023年7月20日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thanks for the feedback Dominic

5つ星のうち5の評価

Highly recommended

A great company to deal with, from ordering to delivery everything ran smoothly. The roller doors are of very good quality and with the aid of watching the online video’s I was easily able to fit these myself.

2023年7月1日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thanks Darrell!

5つ星のうち5の評価

Top Quality Doors from a great company

Fantastic people to deal with, Spoke to Lewis on the phone who guided me though the sizing for what I needed and nothing was to much trouble. Manufactured and delivered very quickly and the quality of door was excellent. Easy to install and looks and work great. I would recommend Rollerdoors without a shadow of doubt.

2023年7月27日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thanks Dave, glad you are happy with the service.

5つ星のうち5の評価

Great product

Great product. High quality,easy to install . Would highly recommend

2023年6月15日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thank you for the review Carl

5つ星のうち4の評価

Great quality doors at a very…

Great quality doors at a very competitive price. Very happy with the service and quality of the door. If I had a complaint, it would be regarding the installation instructions. We were given a video link which we watched multiple times to make sure we'd taken in the details, however, there are certain aspects of the fitting that it critically missed out, so we found ourselves having to refit the door to get the motor to fully retract the door properly. Clearer instructions would definitely be a blessing. Having fitted one now, I'm pretty sure we could do another in an hour or so.

2023年7月20日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thank you Cammy, we really appreciate your feedback. In our PDF instructions it shows the step of setting the motor limits and we have done separate videos to solely focus on this. We will try to get a snippet added in to the animation / installation video but please refer to the other videos we have done on this also.

5つ星のうち5の評価

Outstanding service and product.

I needed a door in a hurry and to install myself in the Outer Hebrides. Super fast made to measure order (under a week in my case) and all arrived perfectly as described. Instructions were great, especially the online videos. I had a tricky bit and called and in thirty seconds understood what I’d done incorrectly. I love the roller door and it has made life a lot easier! No more lifting an up and over. Really good customer focussed company. 10/10.

2023年5月30日
自発的なレビュー
Rollerdoors.net ロゴ

Rollerdoors.net からの回答

Thank you for the feedback Richard, glad you like the new door.

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