I was missing one item off my order completely (i ordered 15 and only received 14). also 3 of my items were substituted for ones i already had in my basket (so i have duplicate flavours) which i didn... ãã£ãšèŠã
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Purchase was straight forward after a google search showing the product. Company looked reputable or at the least reliable, hence I didnt mind parting with my money and the prices seemed fair and unde... ãã£ãšèŠã
After contacting them and losing my temper ABIT they finally answered and said my delivery will be soon in their words they said this for my late delivery. No problem as you know as you've had previou... ãã£ãšèŠã
Always Excellent service. Best value for money. Plenty of choice and quality products. Loads of special offers, which are awesome! Great communications and keep you informed with when items are... ãã£ãšèŠã
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Rolling Refills full of your favourite smoking & vaping equipment ranging from just the papers, tips and e-liquids to pipes, e-cigarettes and glass pieces at very competitive prices delivered to your door, at a frequency convenient to you.
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Rolling Refills, 52 New Lane, YO32 9NN, York, è±åœ
- 01904 530341
- contact@rollingrefills.co.uk
- rollingrefills.co.uk
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missing item off order and too long to arrive
I was missing one item off my order completely (i ordered 15 and only received 14). also 3 of my items were substituted for ones i already had in my basket (so i have duplicate flavours) which i didnât opt for. it would have been nice to have had an email asking if i was ok with substitution. also i emailed asking where my parcel was as (at the time the email was sent) it had been ordered a week ago and i paid for 2 days shipping. i didnât receive an email back and i still havenât received an email back.
the order ended up coming 1 and a half weeks after i ordered it even though i paid extra for 2 days shipping.
Items were not delivered
Items were not delivered, sent a message about this in customer support messages but did not receive a reply
Ordered last week Monday
Ordered last week Monday, 'shipped' on Tuesday. Six days later, Evri still has 'we've got it' and no signs of it being out for delivery. Why would anyone order from a company that takes a week to deliver, when it states 1-3 days when you pay? No reply to emails, so I will be taking my business elsewhere in future.
Ordered May 16th
Ordered May 16th, order marked as fulfilled. But nothing delivered. It is now 19th June. EVRI the delivery service have it marked as still with sender. They will not answer the phone, emails or social media. AVOID. No refund no vapes. Wish i had bough local.
Good delivery and really good deal onâŠ
Good delivery and really good deal on the vape juice
Parcel took a long time to arrive
Parcel took a long time to arrive, the company just kept telling me to wait. In the end any saving was lost by having to buy locally.
ORDER NEVER RECEIVED
Never received order does not respond to emails or telephone definitely would not recommend
Alles funktionier ohne Probleme
Good price but risk of wrong order
I use this place as they sell elfapod refills at a really good price. Unfortunately there is a chance that your order will be wrong, as it has happened to me twice.
I ordered two rechargeable vapes (elfa elfbars) and they sent me out two packs of refill pods instead. I tried reaching out via their contact email twice, but no response.
Dishonest company
Kept order back as one flavour was out of stock, then sent part order, wonât answer phone or messages and I need the rest of the goods or a refund, steer clear of this company guys
5* COMPANY I WOULDN'T BUY FROM ANYONE ELSE!
Great communication, fast postage! Super items Highly recommend
Well firstly they held off on my orderâŠ
Well firstly they held off on my order because something was out of stock and decided not to tell me, they don't reply to emails, the phone is always straight to answer phone and the live chat is also never answered. I finally got to speak to someone via Facebook and they were sent. I have received my order today and now I have 3 items missing so am now having to try and get hold of someone again which is nearly Impossible. I wouldn't use these again.
Slow progress in receiving my order iâŠ
Slow progress in receiving my order i also paid for my delivery for this reason ordered it Saturday and still have no order and clue whats going on tried to call number what everyone is happy to help on but no one picks up avoid avoid
Fantastic website great communicationâŠ
Fantastic website great communication and prices wide selection of products overall great customer experience
Fantastic service very quick delivery
Stolen my money and won't respond to messages
Like all these reviews below, I paid extra for 2 day delivery and 9 days later still haven't received anything, I've contacted them multiple times and they will not respond. I feel scammed right now.
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