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Roman Rod Ltd レビュヌ 

274
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TrustScore 5段階評䟡の5

4.9

排氎サヌビス
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5぀星のうち5の評䟡

Steff was absolutely brilliant, he came out to assess a blocked drain which turned out to be a bigger job than we thought and he was extremely kind, upfront about costs, and they sorted it really quic... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Drains blocked on a Saturday evening and Roman Rod came out at 8.00am on a Sunday morning so we do not close the business in a catering establishment and cancel all the booking for Sunday. They saved... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Sam was very reassuring and friendly. My outside drain was unblocked swiftly and efficiently at a time to suit my schedule. He also provided some welcomed advice on making a small adaptation to the pi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... もっず芋る

䌁業が回答したした

䌁業情報

  1. 排氎サヌビス

圓該䌁業による蚘述

Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.

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4.9

優良

TrustScore 5段階評䟡の5

274件のレビュヌ

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4.9

すべおのレビュヌ

(274)

過去12か月のレビュヌ数: 108件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Fast and efficient service phoned in


Fast and efficient service phoned in the morning and they were site by lunchtime.
Clear our blocked drain with no fuss and the cost was very reasonable.
Excellent team and great service, highly recommended.

2025幎8月11日
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Thanks for the review and kind words Scott, always happy to help you out when needed! Anything you need in the future let me know!

5぀星のうち1の評䟡

They send emails to the wrong address

2025幎8月21日
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Hi Pam,

After some investigating, hands up – this one’s on us. When the invoice was first sent, a small typo (one stray full stop) meant it landed in the wrong inbox. Months later it was corrected and paid by the right person, but understandably you were left with the original.

The good news is we weren’t left for long with a late payment – the bad news is we now have a 1-star review to show for it!

I’m genuinely sorry for the mix-up and have made sure it won’t happen again. We pride ourselves on being accurate and professional, so this was a rare slip.

Hopefully you will forgive me!

Sam

5぀星のうち5の評䟡

quick and efficient service

Sam at Roman Rod responded very quickly to my request for help clearing a blocked down pipe. All sorted in minutes with a high pressure jet, and at a fair price. Happy to recommend.

2025幎8月11日
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Thanks for reviewing Peter! Having the right kit makes light work of a lot of blockages these days and happy to have been able to help you out!
Sam

5぀星のうち5の評䟡

A brilliant service

Sam did a fantastic job for us today. Having a blocked main drain is a stressful situation. I called Roman Rod at 5pm the evening before they were able to make changes to their diary to fit us in as a priority the next morning. Sam arrived by 8.15 and had cleared the drain by 8.30! It was such a relief. I would 100% recommend Roman Rod and their brilliant service. Thank you again

2025幎8月5日
自発的なレビュヌ
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Hi Marc, thanks for taking the time to review our service. It was no trouble at all squeezing you in and I am happy we were able to help on this one. Those drains should stay free flowing but if you do get any more issues then don’t hesitate to call me. Thanks again for the review, really helps Business like mine!

Sam

5぀星のうち5の評䟡

Efficient and prompt

Efficient and prompt. Great job!

2025幎7月29日
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Thanks Mr Mann! Happy to have been able to help. Call us if you need anything again in the future!

Sam

5぀星のうち5の評䟡

Excellent experience

Excellent experience, Sam and Steph were proactive, knowledgeable and respectful throughout the visit. They went above and beyond and I would happily recommend them to anyone.

2025幎7月25日
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Thank you Beth, glad we could help. If you need anything in the future don’t hesitate to call us!

Sam

5぀星のうち5の評䟡

Sam was just brilliant

Sam was just brilliant. We had problems with flooding in the excavation holes for our extension and he came straight out as work had stopped. He found out our neighbours’ storm drain was blocked and he cleared it that day and showed us the camera inspection after he’d done it. Found out our neighbours had DynoRod out 4 years previously for the same drain, but they hadn’t been able to solve the problem. He also inspected their sewer which looked ok on the camera, but when the dye he recommended was added into that drain, we could see it seeping into our excavation holes. The neighbours are now sorting out their drains and we can get on with our extension. So pleased to get to the bottom of this, our garage has been flooding for years and now we know why.

Thankyou Sam@RomanRod

2025幎7月17日
自発的なレビュヌ
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Michael that’s such a great review to return to, thank you for taking the time to write it. This was a bit of a multi faceted issue and I’m just happy we had the kit to deal and know how to deal with it! Really happy to have been of services, good luck with the work you are having done and let me know if you need me in the future.

Sam

5぀星のうち5の評䟡

Proffesional service delivered

Sam provided the service we asked for proffesionally and effectively. Sam is very personable and explains what he's doing and why.
Highly recommended and I would use again.

2025幎7月7日
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Thanks Keith, very kind of you to take the time to review. Happy to have been of service and here if you need anything in the future!

Sam

5぀星のうち5の評䟡

Amazing and quick service

Amazing and quick service, unblocked a very stubborn blockage as a last resort... Saved a fortune

2025幎7月14日
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Thanks for your very kind review Chris! Glad we got this one sorted for you and that your drains are now flowing freely once more!

Sam

5぀星のうち5の評䟡

Professional Service

Sam was very professional, clean and tidy. He quickly identified and sorted our problem.

2025幎7月1日
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

Thank you for the kind review Mr Kirby! Any issues in the future please do not hesitate to get in touch! Sam

5぀星のうち5の評䟡

Highly recommended!

We'd had this company in the past and been really pleased with their work. Just the same this time! It was not an emergency, but we had a visit within a day or two and the problem was eventually solved - not without a bit of trial and error, and in the end, the use of a camera. Sam is so pleasant and polite and explains things clearly.

2025幎6月3日
自発的なレビュヌ
Roman Rod Ltd ロゎ

Roman Rod Ltd からの回答

That was a tough one, but glad we managed to get it sorted and flowing for you in the end! Thanks for reviewing, happy to help any time !

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