The Roof Box Company ロゎ
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The Roof Box Company レビュヌ 

209
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TrustScore 5段階評䟡の5

4.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

When I was unsure from the online options and asked a question on the helpline re adapters to fit my bars on a different vehicle the answer was clear and helpful. Then ordering and postage was straigh... もっず芋る

5぀星のうち5の評䟡

Ordered a set of roof racks on a Sunday afternoon through the website. They were delivered midday the following Tuesday, fantastic turn around time. One very minor issue that was sorted within minut... もっず芋る

5぀星のうち5の評䟡

I emailed these guys on several occasions to make sure I was getting not only the right rack for my car but also 2x bike racks. Every time I received a prompt reply and when I finally placed and pai... もっず芋る

5぀星のうち5の評䟡

One of the best customer experiences I've had in years. The staff were extremely helpful and knowledgable, great advice form the best unit for my car type and year, post purchase email follow up to ch... もっず芋る

䌁業情報

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圓該䌁業による蚘述

Your go to for roof boxes, roof racks and roof tents at the best prices online. Proudly NZ owned and shipping nationwide. We have roof racks to fit almost any car model with fantastic customer service available.

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4.9

優良

TrustScore 5段階評䟡の5

209件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(209)

過去12か月のレビュヌ数: 18件

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5぀星のうち5の評䟡

Easy, good service, good product

I think this is the 4th(?) set of roof racks I have purchased from the roof box company. I have found them very helpful in selecting the right product and answering any questions I have had. Shipping has always been fast, and of course the product has always been good. I always go with the Prorack Aero. They look great, especially in black like the last 3 sets I purchased!!

2024幎3月13日
5぀星のうち5の評䟡

Excellent customer service

Excellent customer service. Bought a rack and box combo and drove over to pick it up as I live not too far away. Lovely lady had it all installed in about 40mins. Even tried to come up with a solution for the awkward placing of our fixing points. Chucked in some storage straps for free. Highly recommend roofbox.

2024幎3月18日
5぀星のうち5の評䟡

For a family of 8

For a family of 8, the roof box was one of the best things we have invested in. We now have leg space throughout the whole vehicle while traveling near or far. The company was quick & easy to deal with, very very cheap & amazing quality. Top company 👌
Highly recommend roofbox

2024幎2月28日
5぀星のうち5の評䟡

Great website

Good prices, competitive with other sites and stores.

Easy to use website. Had a lot of trouble matching the roof rack I need with my vehicle on other sites. This one makes it really straightforward.

Everything was delivered super fast and in perfect shape.

2023幎9月28日
5぀星のうち3の評䟡

No issues with the product even though


No issues with the product even though it is a different brand than ordered. However for items that show up as "in stock" it took two weeks for delivery. Order placed on the 5th of Feb and received them on the 19th.
When talking to the final courier company to find out the hold up they claimed to only have recieved them on the 16th being a Friday so had to wait through to the Monday.
Normal in stock products are next day or two at the most so not sure what the internal hold up is.

2024幎2月12日
The Roof Box Company ロゎ

The Roof Box Company からの回答

Hi Chris, thank you for taking the time to provide feedback. We do apologise for the delay in your order.

We always ship out orders the next business day and they usually arrive to customers within 2-4 days max. On the very rare occasion where we don't have an item in stock we let the customer know immediately and then have it ordered in and shipped asap to them. We do apologies for any inconvenience caused here.

Regarding the different brand name for your roof racks - for some models we ship out the Yakima version of the racks, even though they are advertised as Prorack on our website and in your order statement.

Yakima and Prorack are actually supplied by the same manufacturer, and the only difference is the brand name that appears on the product. In other words, the Yakima model you receive will be identical to the Prorack model you ordered.

You would have received another separate email after your order informing you on this situation but again we do apologise if there was any confusion here.

If you have any other questions then do please reach out. Kind regards - The Roofbox Company LTD

5぀星のうち4の評䟡

The product appears good quality for


The product appears good quality for what it is. I thought that that product would assist me in *lifting* the roof pod up to the ceiling, whereas it only assists in strapping it in position once it is there. That is reasonable, but makes it never a one person job and it would be good if the product information made that clear.

2024幎1月12日

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