Roomia Self Storage - Beverley レビュー 

144
TrustScore 5段階評価の4.5

4.7

East Avenue 52, 5009 Beverley, South Australia, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It was easy to book online and it was well priced. When I arrived I was greeted and shown through to my storage unit. Everything was explained, the facility is well laid out and it was super easy to m... もっと見る

5つ星のうち5の評価

Easy sign up. Staff at Roomia Beverly was super friendly and helpful. Happy with my storage space and the facility seem to be very clean/ new with good security.

企業が回答しました

5つ星のうち5の評価

Roomia's customer service is outstanding and made the whole experience of self storage seamless - like it should be! When life changes occur, like moving houses it's comforting to know that Roomia hav... もっと見る

企業が回答しました

5つ星のうち5の評価

Ease of setup. Straightforward and flexible with my change of plans. Storage size was perfect, equipment to get things back and forth into storage was great. And they responded virtually instantly to... もっと見る

企業が回答しました


企業情報

  1. セルフストレージ施設
  2. 自動車保管施設
  3. 引っ越し用品店
  4. 包装用品店
  5. RV 保管施設
  6. 保管施設

Roomia Self Storage - Beverley について

当該企業による記述

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

当該企業による記述

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

連絡先

  • East Avenue 52, 5009, Beverley, South Australia, オーストラリア

  • (08) 8225 8415

4.7

優良

TrustScore 5段階評価の4.5

144件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(144)

過去12か月のレビュー数: 699

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Extremely friendly staff

Extremely friendly staff, and explained all aspects succinctly.
Easy access to facility.

2026年3月30日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thanks so much for your kind words! We’re glad the team made everything clear and easy from the start. Friendly faces and simple storage is what we’re all about 😊

5つ星のうち5の評価

Michael was awesome and attentive to my…

Michael was awesome and attentive to my needs. Highly recommended

2026年3月13日
自発的なレビュー
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thank you for the kind words! We're so pleased to hear that Michael took great care of you and helped find the right storage solution. We’ll be sure to pass your feedback on to him.

Thanks again for recommending Roomia.

5つ星のうち5の評価

Great Experience and perfect location

From the start my experience with whole process it was very good and the staff were fantastic and helpful.
The unit was a great size and used it for 3 years. So convenient to get the extra space before leaving for overseas.

Thank you for the great experience and safety of my goods.

Highly recommended.

Evan

2026年3月10日
自発的なレビュー
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Hi Evan, Thank you for sharing your experience and for trusting Roomia with your belongings for three years. We're so glad the location and unit worked well for you while you were preparing for your time overseas.

Wishing you all the best on your travels, and thanks again for the recommendation.

5つ星のうち4の評価

It was easy to book/reserve a unit

It was easy to book/reserve a unit. Friendly service.The only drawback is the Genie entry app I tried four times to get it to work and failed, the staff also tried. The app download ok and you update your data ok but when you press the button on the app to open the gate it comes up as an error. This is an important feature if you're in a normal vehicle you can easily enter your passcode into the keypad. However, if you are in a truck you need to get out of the truck to enter the passcode.

2026年2月23日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thank you for your feedback and for highlighting our friendly service. We’re sorry you experienced issues with the entry app, that’s not the experience we want for you. Our team would love to assist further and make sure your access is seamless on your next visit.

5つ星のうち4の評価

From reception response to finalising…

From reception response to finalising storage Jenny was incredibly helpful and supportive. Prices reasonable and comparable.

2026年2月23日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

We truly appreciate your kind words. Jenny will be delighted to hear she could support you through the process — she cares deeply about making things easy and reassuring for our customers. Thanks for choosing Roomia.

5つ星のうち5の評価

5 stars without a doubt

It was great to have 24 hour access and the freight elevator certainly took the stress out of having my storage unit on the second floor. The premises are great and the price was excellent in comparison to other storage facilities.

2026年2月23日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Five stars — thank you so much! We’re thrilled the 24-hour access and elevator made your move easier and less stressful. Providing practical features alongside great value is exactly what we aim for. We appreciate your recommendation.

5つ星のうち5の評価

I had a storage unit at Roomia for…

I had a storage unit at Roomia for nearly 9 years - it was a trouble-free experience and I would happily recommend Roomia to anyone looking for a storage unit for hire.

2026年2月20日
自発的なレビュー
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Nearly nine years with us — thank you for your loyalty and trust. We’re honoured to have supported you for so long and truly appreciate your recommendation. Wishing you all the best for whatever comes next.

5つ星のうち5の評価
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thank you for your kind words! We’re so pleased you enjoyed the friendly, face-to-face service — our team will love hearing this. We really appreciate your feedback and support. 😊

5つ星のうち5の評価

The staff are very good and…unit is clean

The staff are very good and understanding.
The unit was very clean.

2026年2月5日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thank you for your kind feedback. We’re really pleased to hear our team was helpful and understanding, and that you found your unit clean and well maintained. We appreciate you choosing Roomia.

5つ星のうち5の評価

Michael was a complete star

Michael was a complete star! Helpful from start to finish and a genuinely good bloke. Would give more stars if I could!

2026年1月22日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

That’s great to hear! We’ll make sure Michael gets your kind feedback — he’ll appreciate it ⭐

5つ星のうち5の評価

flexible, accommodating and welcoming

Michael has flexible, accommodating and welcoming.
great overall experience

2026年1月21日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thanks for sharing this, flexibility and a warm welcome go a long way, and we’re glad Michael delivered both.

5つ星のうち5の評価

Great Service!

Jenny's service was amazing. Great prices and access up to 10pm is handy.

2026年1月17日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thanks for sharing! We’re glad Jenny could help and that the access hours worked well for you.

5つ星のうち5の評価

Amazing

Amazing - it was so easy and the manager was so helpful.

2026年1月9日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Amazing to read — thank you! 😊
We’re so pleased your experience was easy and that our manager could help make things smooth from the start. We’ll be sure to pass this on to the team. Thanks for choosing Roomia!

5つ星のうち4の評価

Happy but there's room for improvement

Customer service was good, and the transport van was clean. However, storage providers should explain storage sizes in layman’s terms. For example, a 1.5m x 1.5m unit refers to the floor dimensions, not 1.5 × 1.5 = 2.25m² of usable space. Due to this confusion, I had to upgrade to the next storage tier.

2025年12月30日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thank you for taking the time to share this thoughtful feedback, we really appreciate it.
We’re glad to hear you found our customer service helpful and the van clean, and we also appreciate you highlighting where we can do better.

5つ星のうち2の評価

We needed access on the first day by…7:30am

We needed access on the first day by 7:30 but the access code had not been activated. My son had been in the previous Friday to explain and make sure access was available. The unit was unlocked but the access code for the site had not been sorted. Our removalists were were not happy and eventually left for another job so we had to try again in the afternoon

2025年12月8日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thank you for taking the time to share your experience and I’m truly sorry for the frustration this caused during such an important moving day.

Your feedback is completely valid. There was an issue with the previous access system, which affected your code activation. Since then, we’ve fully upgraded and replaced the access technology to ensure this doesn’t happen again. The new system includes Bluetooth entry and several reliability improvements to make access faster and more secure for all customers.

I’m glad our team was able to assist remotely on the day, but we genuinely apologise that the initial setup wasn’t seamless for you. If there’s anything further we can do to support you now, please reach out.

5つ星のうち5の評価

Friendly and Accommodating

The team at Roomia Beverley have been friendly and upfront, and accommodated my need for 24/7 access.
I loved having full 24 hour use of the van upon moving in (my other storage gave me 7 hours!)
Thank you.

2025年12月8日
Roomia Self Storage  - Beverley ロゴ

Roomia Self Storage - Beverley からの回答

Thank you for sharing your experience! We’re so pleased the Beverley team could support your 24/7 access needs and that the van made moving in easier.

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