Ben and Peter were both wonderful to deal with. Peter has an exceptional amount of empathy and was more than happy to help me strategize for my specific scenario, I cannot thank them enough for their... もっと見る
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The staff were friendly, knowledgeable, timely and very patient. The facilities are clean, organised, great layout, great access to trolleys, lift and pallet jack. Great selection of merchandise,... もっと見る
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The guys have been super helpful whilst I navigate a hard time. They've been so helpful and kind throughout the whole experience.
企業が回答しました
We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... もっと見る
企業が回答しました
企業情報
Roomia Self Storage - Chirnside Park について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
Maroondah Highway 272-274, 3116, Chirnside Park, Victoria, オーストラリア
- (03) 8903 8800
4.8
優良
159件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ben and Peter were both wonderful to…
Ben and Peter were both wonderful to deal with. Peter has an exceptional amount of empathy and was more than happy to help me strategize for my specific scenario, I cannot thank them enough for their assistance and understanding. Thanks guys!
2026年8月6日
Roomia Self Storage - Chirnside Park からの回答
What lovely feedback—thank you!
Roomia Self Storage - Chirnside Park からの回答
Thanks for the fantastic feedback.
The guys have been super helpful whilst…
The guys have been super helpful whilst I navigate a hard time. They've been so helpful and kind throughout the whole experience.
2026年8月6日
Roomia Self Storage - Chirnside Park からの回答
Thank you for sharing this. We understand that people often need storage when there's a lot going on, so we're really pleased our team could make things a little easier for you. We truly appreciate your feedback.
Peter was really helpful
2026年8月6日
Roomia Self Storage - Chirnside Park からの回答
Thanks for the great review! We're glad Peter was able to help and we'll make sure your feedback is passed on to him.
Great service at chirnside park
Great service at chirnside park, clean, tidy and better sign up process than national storage.
2026年8月6日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the fantastic feedback about Roomia Chirnside Park! We're glad you found the facility clean and tidy and, importantly, the sign-up process nice and easy. We really appreciate the recommendation.
Price and staff/service and secure…
Price and staff/service and secure clean easy access facilaties
2026年7月23日
Roomia Self Storage - Chirnside Park からの回答
Thanks for the great feedback! It's wonderful to hear you enjoyed our pricing, friendly service, clean facilities and easy access. We appreciate your support!
Roomia Self Storage - Chirnside Park からの回答
Thank you for your kind review! We're so pleased our team could make everything easy from the start. Enjoy your time with Roomia!
Both Ben and Pete
Both Ben and Pete
Made my Experience at Roomia a Huge Success! I Have been Very Stressed and Under Pressure with Everything to Do with Moving and the Boys Helpd Me
Plus The Accessories were Great to Buy
Sam Mooroolbark/Bendigo...
2026年7月21日
Roomia Self Storage - Chirnside Park からの回答
Thank you so much for your kind words Sam! Moving can be incredibly stressful, so we're thrilled Ben and Pete could help make things a little easier. We'll be sure to pass on your feedback, and we're glad you found everything you needed in our box shop too!
Excellent customer service
Excellent customer service ! The whole process was very straightforward, efficient and easy.
2026年7月8日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the wonderful review.
We're delighted to hear the whole process was straightforward, efficient and easy. Providing great service and making storage simple is exactly what we strive for.
Thanks for choosing Roomia. We really appreciate your support! 💚
Roomia Self Storage - Chirnside Park からの回答
Thank you for the great review.
We're so pleased to hear you found our team helpful and easy to deal with. That's exactly the experience we aim to provide.
Thanks for choosing Roomia. We really appreciate your support! 💚
Roomia Self Storage - Chirnside Park からの回答
Thank you for the great review!
We're delighted to hear you found the process quick and easy, and that our team looked after you along the way.
Thanks for choosing Roomia. We really appreciate your support! 💚
Booked long time parking with Peter
Booked long time parking with Peter, he is very professional, helpful, friendly and goes the extra mile to make customer happy. Highly recommend!
2026年7月4日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the fantastic review.
We're thrilled to hear Peter went the extra mile to make everything easy for you. We'll be sure to pass on your kind words.
Thanks for choosing Roomia and for the recommendation! 😊
Roomia Self Storage - Chirnside Park からの回答
Thank you for the great review.
We're delighted to hear the facility and our team have been the perfect fit for your needs. That's exactly what we love to hear.
Thanks for choosing Roomia! 😊
Excellent service and recommendations…
Excellent service and recommendations from the team member at roomia.
Place is secure, clean, and items are being kept in very good condition.
2026年7月1日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the wonderful review.
We're so pleased our team could help you find the right solution. It's also great to hear you're happy with the cleanliness, security and condition of the facility.
Thanks for choosing Roomia. We really appreciate your support! 😊
The staff were friendly
The staff were friendly, knowledgeable, timely and very patient.
The facilities are clean, organised, great layout, great access to trolleys, lift and pallet jack.
Great selection of merchandise, boxes, blankets, locks etc.
Loved the use of the free van service to move in.
Would definitely highly recommend.
2026年6月24日
Roomia Self Storage - Chirnside Park からの回答
Thank you for such a fantastic review.
We're delighted to hear our team made your experience such a positive one and that you found the facility clean, well organised and easy to use. It's also great to know the free move-in van helped make moving day a little easier.
Thank you for choosing Roomia and for the wonderful recommendation. We really appreciate your support! 😊
Great location and close to home and…
Great location and close to home and the staff are great to deal with very happy.
2026年6月13日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the kind review. We're glad the location works well for you and that our team has made your experience a positive one.
Thanks for choosing Roomia and for taking the time to share your feedback.
Putting the price up more than $40 a…
Putting the price up more than $40 a month during a financial crisis in the community is not great - especially when we got nothing extra for that money - I didn't get a bigger storage unit, just had to pay more money. The extra money just went towards the company building another facility so they can make even more money!
2026年6月11日
Roomia Self Storage - Chirnside Park からの回答
Thank you for taking the time to share your feedback. We were concerned to read your comments and reviewed your account history straight away to better understand your experience.
We appreciate that any price increase can be frustrating, particularly given the ongoing cost-of-living pressures many people are facing. That's never a conversation we enjoy having with our customers.
After reviewing your account, we noted that your monthly rate increased from $170 when you moved in during November 2023 to $193 by February 2026. This occurred across two separate increases over more than two years of storage.
While we understand that no price increase feels welcome, our rate reviews help us manage the rising costs of operating, maintaining and securing our facilities, while continuing to invest in the service and experience our customers expect.
We genuinely appreciate the trust you placed in Roomia over the past two and a half years and thank you for choosing us for your storage needs. We wish you all the very best for the future.
Roomia Self Storage - Chirnside Park からの回答
Thanks for the great review! We're glad you found value in our pricing, service and easy access. We appreciate you taking the time to share your experience.
Great location. Friendly staff
Great location. Great staff, customer service 100% by both Peter and Ben.
Always friendly and professional.
Facilities are clean and tidy.
2026年6月12日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the wonderful feedback! Peter and Ben will be thrilled to hear your kind words.
Roomia Self Storage - Chirnside Park からの回答
Thanks for your review and for recognising Ben and Peter. We're glad they were able to help. If there's anything we can do to make your experience even better, please don't hesitate to reach out.
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