The staff were friendly, knowledgeable, timely and very patient. The facilities are clean, organised, great layout, great access to trolleys, lift and pallet jack. Great selection of merchandise,... もっと見る
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Booked long time parking with Peter, he is very professional, helpful, friendly and goes the extra mile to make customer happy. Highly recommend!
企業が回答しました
We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... もっと見る
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Absolutely love it ! So clean & organised. Feels safe there & having an extra storage space is great! It was a last minute decision & nothing was too much trouble & the prices were great. Ben wa... もっと見る
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企業情報
Roomia Self Storage - Chirnside Park について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
Maroondah Highway 272-274, 3116, Chirnside Park, Victoria, オーストラリア
- (03) 8903 8800
4.8
優良
151件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 88％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
Excellent customer service ! The whole process was very straightforward, efficient and easy.
2026年7月8日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the great review!
We're delighted to hear you found the process quick and easy, and that our team looked after you along the way.
Thanks for choosing Roomia. We really appreciate your support! 💚
Booked long time parking with Peter
Booked long time parking with Peter, he is very professional, helpful, friendly and goes the extra mile to make customer happy. Highly recommend!
2026年7月4日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the fantastic review.
We're thrilled to hear Peter went the extra mile to make everything easy for you. We'll be sure to pass on your kind words.
Thanks for choosing Roomia and for the recommendation! 😊
Roomia Self Storage - Chirnside Park からの回答
Thank you for the great review.
We're delighted to hear the facility and our team have been the perfect fit for your needs. That's exactly what we love to hear.
Thanks for choosing Roomia! 😊
Excellent service and recommendations…
Excellent service and recommendations from the team member at roomia.
Place is secure, clean, and items are being kept in very good condition.
2026年7月1日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the wonderful review.
We're so pleased our team could help you find the right solution. It's also great to hear you're happy with the cleanliness, security and condition of the facility.
Thanks for choosing Roomia. We really appreciate your support! 😊
The staff were friendly
The staff were friendly, knowledgeable, timely and very patient.
The facilities are clean, organised, great layout, great access to trolleys, lift and pallet jack.
Great selection of merchandise, boxes, blankets, locks etc.
Loved the use of the free van service to move in.
Would definitely highly recommend.
2026年6月24日
Roomia Self Storage - Chirnside Park からの回答
Thank you for such a fantastic review.
We're delighted to hear our team made your experience such a positive one and that you found the facility clean, well organised and easy to use. It's also great to know the free move-in van helped make moving day a little easier.
Thank you for choosing Roomia and for the wonderful recommendation. We really appreciate your support! 😊
Great location and close to home and…
Great location and close to home and the staff are great to deal with very happy.
2026年6月13日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the kind review. We're glad the location works well for you and that our team has made your experience a positive one.
Thanks for choosing Roomia and for taking the time to share your feedback.
Putting the price up more than $40 a…
Putting the price up more than $40 a month during a financial crisis in the community is not great - especially when we got nothing extra for that money - I didn't get a bigger storage unit, just had to pay more money. The extra money just went towards the company building another facility so they can make even more money!
2026年6月11日
Roomia Self Storage - Chirnside Park からの回答
Thank you for taking the time to share your feedback. We were concerned to read your comments and reviewed your account history straight away to better understand your experience.
We appreciate that any price increase can be frustrating, particularly given the ongoing cost-of-living pressures many people are facing. That's never a conversation we enjoy having with our customers.
After reviewing your account, we noted that your monthly rate increased from $170 when you moved in during November 2023 to $193 by February 2026. This occurred across two separate increases over more than two years of storage.
While we understand that no price increase feels welcome, our rate reviews help us manage the rising costs of operating, maintaining and securing our facilities, while continuing to invest in the service and experience our customers expect.
We genuinely appreciate the trust you placed in Roomia over the past two and a half years and thank you for choosing us for your storage needs. We wish you all the very best for the future.
Roomia Self Storage - Chirnside Park からの回答
Thanks for the great review! We're glad you found value in our pricing, service and easy access. We appreciate you taking the time to share your experience.
Great location. Friendly staff
Great location. Great staff, customer service 100% by both Peter and Ben.
Always friendly and professional.
Facilities are clean and tidy.
2026年6月12日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the wonderful feedback! Peter and Ben will be thrilled to hear your kind words.
Roomia Self Storage - Chirnside Park からの回答
Thanks for your review and for recognising Ben and Peter. We're glad they were able to help. If there's anything we can do to make your experience even better, please don't hesitate to reach out.
The staff were very professional the…
The staff were very professional the facilities clean and modern and easy to access and overall a pleasure to deal with
2026年6月9日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the lovely review! We're delighted you found the team professional and the facility clean, modern and easy to access. We appreciate your support and look forward to helping whenever you need us.
The Benefits of Storage with Roomia.The staff were so helpful in providing…
The staff were so helpful in providing advice about the size of the storage which would suit our needs and how to use the facilities,and in all our dealings with them were professional and couteous. The use of the Roomia van was an added bonus and the requirements for its use were simple and advantageous.
2026年6月6日
Roomia Self Storage - Chirnside Park からの回答
Thank you for the lovely feedback. Choosing the right unit can make all the difference, so we’re glad the team could help guide you through it. Great to hear the complimentary van came in handy too. We appreciate your support and hope the storage experience continues to be a smooth one.
Ben was most helpful with my needs.
The staff at Chirnside park were most helpful with my storage accommodation
2026年6月1日
Roomia Self Storage - Chirnside Park からの回答
Thanks for the lovely feedback. We’re so pleased Ben and the Chirnside Park team could help find the right storage solution for you. We’ll be sure to pass this on to the team.
Expensive but clean and tidy
Nice and clean and organized. Loved the free moving van. Very expensive compared to similar businesses and not willing to discuss or price match.
2026年5月30日
Roomia Self Storage - Chirnside Park からの回答
Thanks for your honest feedback.
We’re really pleased you found the facility clean, organised and enjoyed the free move-in van — we know that can make a big difference on moving day 😊
We also appreciate your comments around pricing. We do work hard to provide a high-quality, secure storage experience with great service and inclusions. Thanks again for choosing Roomia.
Because the guys working there are…
Because the guys working there are professional, honest,helpful & on the ball. Nothing is too much of an effort for them.
2026年5月23日
Roomia Self Storage - Chirnside Park からの回答
Thanks so much for the kind words!
We’re really lucky to have such a caring team, so it’s wonderful to hear they made such a positive impression. We’ll be sure to pass this on to them — they’ll really appreciate it 😊
Roomia Chirnside
Peter at Chirnside was very helpful. I had problems with the website when signing up at home. Peter helped me sort it out on site. Transferring again to smaller unit which was ready to occupy and clean. All sorted in under an hour.
2026年5月23日
Roomia Self Storage - Chirnside Park からの回答
Thanks so much for your lovely review!
We’re so glad Peter could help get everything sorted quickly and make the process smooth for you. Great to hear the transfer to your new unit was easy and ready to go when you arrived 😊
Great service
Great service
Nice clean facility
Suits my needs perfectly
Highly recommended
2026年5月23日
Roomia Self Storage - Chirnside Park からの回答
Thanks for the recommendation! We’re so glad the facility suited your needs perfectly and that you enjoyed the service along the way. We appreciate you choosing Roomia.
Short on time, still a great experience
We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to meet you both in person. The process was quick and seamless to get set up with the storage space and it's so simple for us to make sure the right people in our organisation have access. The facilities are great, clean and super easy to access. Shout out to Dean Thomas, our amazing removalist too - he pulled off a minor miracle fitting everything in!
2026年5月18日
Roomia Self Storage - Chirnside Park からの回答
Thank you so much for the wonderful review. We’re thrilled Peter and Ben could help make everything come together during a stressful and time-sensitive situation. We’ll be sure to pass on your kind words to them — and to Dean as well for his removalist miracle! We really appreciate the recommendation and are so pleased the process felt seamless for your organisation.
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