Huge shoutout to Sarah and Josh at the Minchinbury branch! Their customer service is unmatched—friendly, polite, and extremely efficient. The check-in process was quick and transparent with no hidden... もっと見る
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The lady that helped us was extremely accommodating and friendly. She showed us the storage units and explained everything without rushing us. The process was simple and straightforward which we loved... もっと見る
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Geoff and Sarah at Roomia Minchinbury are extremely helpful, knowledgeable and respond quickly when needed. They are also great at explaining how the facility works and how to use the ap that operates... もっと見る
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Vicki and Sarah were extremely helpful to show us the different size storage options available. Feedback: The app to sign the agreement could use some small adjustments. When a section is missed,... もっと見る
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企業情報
Roomia Self Storage - Minchinbury について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
John Hines Avenue 9, 2770, Minchinbury, New South Wales, オーストラリア
- (02) 9436 6730
4.9
優良
243件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff at Minchinbury are all very…
The staff at Minchinbury are all very friendly and understanding and go out of their way to help.
2024年11月20日
Roomia Self Storage - Minchinbury からの回答
Thank you for your kind words! We’re thrilled to hear that our Minchinbury team made your experience a positive one. Our goal is to always provide friendly, understanding, and helpful service, so it’s wonderful to see that reflected in your feedback.
So easy from booking online to going &…
So easy from booking online to going & talking to the guy in the office & him showing me the unit.
2024年11月20日
Roomia Self Storage - Minchinbury からの回答
Thank you for your review. We’re so glad to hear that the process was seamless from start to finish.
Roomia Self Storage - Minchinbury からの回答
Thank you! We pride ourselves on creating a welcoming experience and are so glad it stood out to you.
Friendly and helpful staff
Friendly and helpful staff, we had a tech issue with the Edocs but apart from that it was a hassle free experience.
We weren't given the hard sell approach, we were shown around the complex, and my partner and I were given time to discuss what would best suit our needs.
What sold us to become roomia clients was the 24hr access
2024年11月11日
Roomia Self Storage - Minchinbury からの回答
Hi Garry, thank you for your wonderful feedback. Apologies for the tech issue – we’re always working to make everything as smooth as possible. Let us know if there’s anything more we can do to assist.
What a great professional easy to deal…
What a great professional easy to deal with company. Highly recommended
2024年11月11日
Roomia Self Storage - Minchinbury からの回答
Hi Vanessa, thank you for your glowing review and recommendation! It was our pleasure to assist you, and we’re here whenever you need us.
Friendly onsite Manager
We been welcome by Anton the site manager, he is very accommodating and friendly and explain everything that we should know clearly.
2024年11月2日
Roomia Self Storage - Minchinbury からの回答
Thanks, Alex! We’re so glad to hear Anton made your experience welcoming and informative. We’ll pass along your kind words to him. Enjoy your storage with us at Minchinbury.
Everything was quicker and easy
Everything was quicker and easy . Friendly staff . Wet clean and well presented
2024年11月1日
自発的なレビュー
Roomia Self Storage - Minchinbury からの回答
Thank you, Aiden! It’s wonderful to know you found our facility clean and our team friendly. Thank you for choosing Roomia.
Excellent service and very professional
I am so pleased with the service provided by Anton and Josh, who helped us with all our inquiries.
Anton helped us with finding the right unit and setting everything up on our phones. Both, Anton and Josh are great guys and very professional at the service they provide. I will definitely be recommending them to families and friends. Thank you for making things so easy for us. Much appreciated.
From George and Toka
2024年10月31日
自発的なレビュー
Roomia Self Storage - Minchinbury からの回答
Thank you, George and Toka! Anton and Josh will be so pleased to hear your kind words. It’s fantastic that they could make your experience seamless. We appreciate your recommendation and look forward to being of service again.
Happy with the service
Very happy with the service and well deserved recognition to both of them and good management
2024年10月31日
自発的なレビュー
Roomia Self Storage - Minchinbury からの回答
Thank you, George! We’re delighted that Anton and Josh made such a positive impression. Your satisfaction means the world to us—thanks for recognising the team’s efforts at Roomia Minchinbury!
Absolutely legendary service
Absolutely legendary service anton couldn't have been any more respectful or helpful highly recommend:)
2024年10月29日
自発的なレビュー
Roomia Self Storage - Minchinbury からの回答
What wonderful feedback - thank you. Thank you also for your recommendation, we greatly appreciate it!
Amazing team members
Amazing team members, excellent customer service and good vibes
2024年10月19日
自発的なレビュー
Roomia Self Storage - Minchinbury からの回答
Thank you so much for your kind words, Beyza. We're thrilled you had a great experience with our team and enjoyed the positive vibes. If you need anything in the future, we're here to help.
Josh and Anton went above and beyond
Josh and Anton went above and beyond, couldn't be happier with the service.
My opinion they need a pay rise.
2024年10月16日
自発的なレビュー
Roomia Self Storage - Minchinbury からの回答
Thanks for the stellar review! We’ll let Josh and Anton know they’re in line for "Employee of the Year" — and as for a pay rise...we’ll drop a subtle hint!. We’re so glad they could go above and beyond for you. If you need more superstars, you know where to find us. :)
Service was excellent
Service was excellent. Friendly staff and Extremely helpful. Their storage system is so easy to use. Highly recommend.
2024年10月4日
Roomia Self Storage - Minchinbury からの回答
Hi Sarah,
Thank you so much for your wonderful review! We’re thrilled to hear that you found our service excellent and our team friendly and helpful. We truly appreciate your recommendation!
Minchinbury Roomia self storage
My overall experience is you're doing great. I had issues with the lockers themselves but the staff (Anthony) was absolutely wonderful. Twice I was unable to lock my unit but both times walked away confident that the issues would be resolved and both times they were. I am happy with the staff, the facility security and location of the Mt Druitt Roomia.
2024年10月7日
Roomia Self Storage - Minchinbury からの回答
Thank you for your review and feedback and for sharing your experience. We’re glad you’re happy with the staff, the security, and the location of our facility. If you ever need anything else, please don’t hesitate to reach out.
Anton and I think his name 2 good guys is josh???
Anton and I think his name is josh???? Deserve 10 stars each so friendly so helpful great job from you guys Thankyou !!! From sue and Brett
2024年10月5日
Roomia Self Storage - Minchinbury からの回答
Wow, Sue and Brett—thank you! Anton and Josh will be thrilled with your 10-star shout-out. We're glad they made your experience great!
Storage Unit Newbie
I called first to enquire about a unit. Anthony was very helpful and assisted me with my booking.
2024年10月1日
Roomia Self Storage - Minchinbury からの回答
Thank you for sharing your experience! We're happy Anthony could assist you with your booking. Let us know if you need anything else!
Very Professional and Polite Service
Anton was awesome walking me through the facility and showing me all the great security features. Very professional and polite service.
2024年10月3日
自発的なレビュー
Roomia Self Storage - Minchinbury からの回答
Hi Tim, thanks for your kind words and review. It's very appreciated and we'll be sure to let Anton know.
Roomia Self Storage - Minchinbury からの回答
Thank you for the kind words. We’re happy to know that our service met your expectations. We’re always here to support you with anything you need!
Great staff & great value
The staff were friendly informative & helpful.
Great job.
The price was perfect, the facility clean and orderly, equipment available as well.
Would recommend.
2024年9月4日
Roomia Self Storage - Minchinbury からの回答
Thank you so much for your review. Your recommendation means a lot to us, and we’re so happy you had a positive experience. If there’s anything else we can assist you with, don’t hesitate to reach out. Thanks again for choosing Roomia!
Service was excellent
Service was excellent, as well as the whole experience. If I need storage again I will definitely be going here first. Highly recommended
2024年8月27日
Roomia Self Storage - Minchinbury からの回答
We're so glad to hear that your experience with us was excellent from start to finish! It means the world to us that you would choose us again in the future. Thank you for the high recommendation.
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