The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were... もっと見る
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Location, Facillities, Staff, Roomia have set a new standard for self storage in Qld. No more $25.00 padlocks or fiddly slide locks to cut your fingers on. good lighting and power points available in... もっと見る
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We are beyond grateful for the help Roomia Springfield qld have given us. It's amazing to know that companies like Roomia support local registered charities and we are very thankful for your great pri... もっと見る
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Roomia Springfield were terrific and I strongly recommend them. A great place to store with 24/7 access. Have moving supplies onsite. A downsizer who was doing renovations at the same time. I was abl... もっと見る
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企業情報
Roomia Self Storage - Springfield について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
Technology Drive 27, 4300, Augustine Heights, Queensland, オーストラリア
- 07 3050 4909
4.8
優良
67件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Roomia Self Storage - Springfield からの回答
Thanks so much for your review and for choosing Roomia. We’re glad to hear you’re enjoying the facility and finding access to your storage unit easy and convenient.
Staff always polite and helpful.
Staff always polite and helpful.
No issues and if their are any they get fixed straight away.
2026年4月24日
Roomia Self Storage - Springfield からの回答
Thanks so much for your review and for choosing Roomia. We’re really pleased to hear our team has been consistently polite and helpful, and that any issues are resolved quickly when they arise.
Roomia Self Storage - Springfield からの回答
Thank you for the feedback. We’re glad Craig and the team could help make your storage experience a positive one.
Long term storage.
Where able to get a unit when needed. Staff very friendly and helpful.Easy to use with 24 hour access. Trolleys to help get to the storage unit. Price is ok only issue was having to pay extra for insurance. It seems very safe so I am confused by that.
2026年4月18日
Roomia Self Storage - Springfield からの回答
Thank you for your feedback and for choosing Roomia for your long term storage. We’re glad you found the facility easy to use and the team helpful.
In relation to storage protection, while our facilities are designed with strong security measures, we can’t control every possible circumstance such as unforeseen events or what others may store. For that reason, protection is offered as an option so customers can choose what suits their belongings and peace of mind. Many customers already have cover under their home and contents insurance, while others prefer the additional protection.
If you’d ever like to talk it through, our team is always happy to help.
Best self storage around
Was such a quick and easy process to book, Jessica was friendly, with such amazing customer service. The prices were the best around the area. This is a definitely a place I would recommend to family and friends. Thank you Roomia Springfield!
2026年2月27日
Roomia Self Storage - Springfield からの回答
Thank you for the fantastic feedback! We're so pleased Jessica was able to make the process quick and easy and help you find the right storage solution.
We appreciate your recommendation and are glad you chose Roomia Springfield.
Easy to set up in a stressful time of…
Easy to set up in a stressful time of need. Great support from the company showing us how to use the app and where to find things too. Great variety of sizes too.
2026年2月25日
Roomia Self Storage - Springfield からの回答
Thank you for your kind words! We’re glad our team could make your storage setup easy during a stressful time.
Top class facilities with modern touches.
The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were met.
We chose Roomia because it just felt more personal. The small touches like trolleys and packing necessities are or high standards. The facilities are modern, clean and well secure.
I would definitely recommend them to anyone.
2026年2月17日
Roomia Self Storage - Springfield からの回答
Thank you for such a generous review. We’re especially glad you felt the personal touch — that’s at the heart of what we do. Our team will be thrilled to know their care and attention made a difference, and we’re delighted the facilities and little extras helped make your experience a great one.
Simple & easy to navigate & Staff very…
Simple & easy to navigate & Staff very interactive & helpful
2026年2月18日
Roomia Self Storage - Springfield からの回答
We’re so glad you found everything easy to navigate and that our team could help along the way. It’s great to hear the access hours suit you too — we know flexibility makes a difference. Thanks for your feedback and for choosing Roomia.
Roomia Springfield were terrific and I…
Roomia Springfield were terrific and I strongly recommend them. A great place to store with 24/7 access. Have moving supplies onsite. A downsizer who was doing renovations at the same time. I was able to place items in storage. I started off with a 3mx2m unit great for garage & shed items. Took out a larger unit 3mx6m for furniture. A Roomia van (booking applies) to bring items into storage was so helpful and you can do this at your own pace. Helped with the sell, give away and keep process too. It was an exceptional process, Both Craig and Jessica were amazing, good sense of humour whilst being professional. Made to feel like a person and not a unit number which is rare these days. Exceptional customer service really deserve 10 stars
2026年1月23日
Roomia Self Storage - Springfield からの回答
Thank you so much for this incredibly kind review. We’re thrilled we could support you through such a big transition and help make the downsizing and renovation process easier. Craig and Jessica will love hearing this — they genuinely care about treating people like people, not unit numbers! Thanks for choosing Roomia and for the glowing recommendation ⭐️
Urgent long-term storage
Craig at Roomia was clear, concise and attentive to our needs, even with other customers in the office, explaining the processes involved, including access and exit. very friendly, but all the time being professional.
2026年1月21日
Roomia Self Storage - Springfield からの回答
Thanks for the thoughtful review. We’re pleased Craig could explain everything clearly and still make you feel welcome, even during a busy moment.
Well organised, accessible and self contained.
Roomia made storing my items less stressful! The app is easy to use, the trolleys are super convenient, and the whole system is well organised and self-contained. It’s also more affordable than other storage companies.
2026年1月8日
Roomia Self Storage - Springfield からの回答
Thank you so much for this lovely feedback 🌟
We’re really glad we could help take the stress out of storing your items. It’s great to hear the app, trolleys and overall setup made things easy and convenient, and that you found Roomia good value too.
Staff are extremely helpful and…
Staff are extremely helpful and accommodating. Made the whole process easy and friendly. Always willing to help. I would high recommend
2026年1月9日
Roomia Self Storage - Springfield からの回答
Thank you for your kind words and recommendation ⭐
Our team really does care about making storage simple, friendly and stress-free, so it’s wonderful to hear that came through in your experience. We truly appreciate you recommending Roomia and look forward to supporting you whenever you need us.
I have consolidated 2x units with a…
I have consolidated 2x units with a different company since moving to the area. Process was very simple and the App they use for access is so much more convenient. Highly recommend
2025年12月27日
Roomia Self Storage - Springfield からの回答
Thanks for the recommendation! We’re glad the consolidation was simple and that you’re enjoying the convenience of the app.
I have two Units here
I have two Units here. Both were signed up with no issues and the team there are fantastic and only ready to help.
2025年12月19日
自発的なレビュー
Roomia Self Storage - Springfield からの回答
Thanks so much! We’re glad that the team could support you.
Great Facility
Very helpful, great facility, love that there is a van available and a parcel locker also.
2025年12月6日
Roomia Self Storage - Springfield からの回答
Thank you for the lovely review! We’re glad you’re enjoying the facility.
Roomia Self Storage - Springfield からの回答
Thanks so much! We’re glad you’re enjoying the facility and finding the website easy to navigate. Our team will appreciate the shout-out.
This is a superb facility
This is a superb facility. Very secure, very clean, and simple-to-use app to access gates / doors.
2025年11月29日
Roomia Self Storage - Springfield からの回答
Thanks for the superb feedback! Secure, clean and simple is exactly what we aim for. Glad the app made life easy too.
Roomia made my experience Eesia.
Craig was helpful and did not hesitate to answer my questions. His attitude was that he just wanted to help.
2025年11月27日
Roomia Self Storage - Springfield からの回答
We love this! Craig will be delighted his helpful attitude came through. Thanks for sharing your feedback and for choosing Roomia.
Roomia Self Storage - Springfield からの回答
Thanks so much! We're glad you’re loving the space, the 24/7 access, and our friendly team.
Highly efficient business who uses…
Highly efficient business who uses technology to benefit all involved. Having access to our storage space 24/7 is fantastic and the cost is very reasonable. The provision of trolleys, a commercial sized lift and a free van made the job of moving our items very easy and convenient. We highly recommend Roomia for storage of your personal items.
2025年11月12日
Roomia Self Storage - Springfield からの回答
We really appreciate your thoughtful review! It’s great to hear the tech, access, and handy extras like trolleys and the free van made your move easier. Thanks for recommending us!
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