Debbie is no.1 in the business. I had to book another unit for more furniture and goods. She actually cares for you and goes over and above her job to help you. I'm grateful for her assistance because... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Fantastic Customer Service which made everything so easy! I have to give a big shout out to Debbie who is the reason I decided to take the unit. Everything was explained and the whole experience put m... もっと見る
企業が回答しました
The staff showed me how secured and clean the storage is and did very well to help me the inside operation of the place even providing me a van to move
企業が回答しました
Deb was awesome — super friendly, genuinely helpful, and absolutely no hard sell. Roomies Storage has a great business model, and the pricing was unmatched for what we needed. Deb set us up with a 3m... もっと見る
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企業情報
Roomia Self Storage - St Marys NSW について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
Forrester Road 160, 2760, Saint Marys, New South Wales, オーストラリア
- 02 9832 2333
4.9
優良
196件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service 👏 loved the…
Great customer service 👏 loved the storage space ,size and van hire 👍 thank use
2025年6月20日
Roomia Self Storage - St Marys NSW からの回答
Thanks for the kind words! We're so pleased you loved the space, the service, and the van hire—appreciate you choosing Roomia!
Excellent customer service and helped…
Excellent customer service and helped with all our needs and explained everything and made it all so easy and happy customers
2025年6月11日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thank you, Ray! We’re so pleased we could make the process simple and meet all your needs. We love hearing you’re happy with the service!
Roomia Self Storage - St Marys NSW からの回答
We’ll be sure to pass this on to Vicky and Josh—they’ll be thrilled! Thanks for recognising their dedication to making every customer feel looked after.
Miss communication very messy place to deal with.
The only reason why this gets 2 stars because Josh at st Mary’s was able to compensate for mess they had caused firstly charging and mixing up for a complete wrong size than to have to move my complete unit within the first week of being there just a lot of miss communication in this place. Keep up the good work Josh
2025年6月4日
Roomia Self Storage - St Marys NSW からの回答
Hi Jordan,
Thank you for your honest feedback. We're really sorry to hear about the confusion and inconvenience caused during your move-in—this isn’t the experience we want anyone to have. We're glad Josh was able to step in and help make things right, and we’ll be reviewing what happened to ensure it doesn’t happen again. We really appreciate you recognising Josh’s efforts and hope we have the chance to give you a smoother experience in the future.
Verry friendly and outgoing personality…
Verry friendly and outgoing personality always try’s to connect with the customers and knows how to have a good lough
2025年6月2日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thanks for the lovely review! We’re so happy you felt a real connection—thank you for choosing Roomia.
— The Roomia Team 💚
Vicki is AMAZING
Vicki is AMAZING - right until the end of my "lease" she helped out and saved the day last minute
She is the B E S T ! :)
10000% recomend to anyone - made my move way easier!!
2025年5月31日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thanks so much, Jenny! We're so glad she could make things easier right through to the end. We'll be sure to pass on your kind words!
— The Roomia Team 💚
Great first visit
Vicki, was fantastic. Great at showing us around and giving us tips and tricks to the packing game. The kids thought she was hilarious
2025年5月31日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thanks, Samantha! We love that Vicki made the experience both helpful and fun—and that the kids enjoyed it too! We’ll make sure she sees this lovely feedback.
— The Roomia Team 💚
Vicki made my experience very easy and…
Vicki made my experience very easy and smooth as she explained every details she is very helpful. I definitely recommend roomia and vicki
Regards
2025年5月23日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thanks so much, Nadia! We're so happy to hear Vicki made the process smooth and stress-free. Your recommendation means a lot to us!
— The Roomia Team 💚
Great customer service
Great customer service. The facilities are organised and clean. Was so easy to move in and out.
2025年5月26日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thanks so much for the great feedback! We’re so pleased to hear your move-in and move-out experience was smooth and that you found the facility clean and organised. That’s exactly what we aim for—simple and stress-free storage!
The lady was fabulous that helped me…
The lady was fabulous that helped me showed me around it was an easy process so far so good
2025年5月24日
Roomia Self Storage - St Marys NSW からの回答
We love hearing that! Thank you for the kind words—our team is always here to make things as easy as possible. We’ll be sure to let her know she made a difference in your experience!
Amazing help today found out I was…
Amazing help today found out I was given the wrong unit the lovely lady had helped me out without a hassle amazing
2025年5月24日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thanks for the kind words! We’re so glad our team could sort things out quickly for you.
Vicky is a very lovely person
Vicky is a very lovely person. Awesome to work she needs a pay rise. Also the manager was very understanding and help us out very much. I would definitely recommend Romeo to everyone. Definitely both of them need a pay awesome storage wonderful layout and great design ten stars out of five much appreciated
2025年5月16日
Roomia Self Storage - St Marys NSW からの回答
Lloyd, thank you! Your kind words about Vicky and our manager mean the world to us. We'll make sure they see your glowing review—
Roomia Self Storage - St Marys NSW からの回答
Thanks, Anita! We’re so happy you had a great customer service experience. We're always here to help.
Excellent Service
Great and fast service . Josh was very helpful and attentive to everything we needed .
2025年5月22日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thanks for the kind words! We're so pleased Josh was able to support you with everything you needed. We’ll be sure to pass on your feedback—he’ll really appreciate it!
Secure, convenient and great customer service
New facility and top of the line security systems. Multi entry and exit security layers. However, the receptionist Vicky was extremely accommodating and went over and beyond to make our move a breeze. Great customer service and considerate to the customers needs. Would highly recommend to deal with Vicky
2025年5月19日
Roomia Self Storage - St Marys NSW からの回答
Hi Charles,
Thanks for the glowing review! We’re so pleased to hear you’re enjoying our new St Marys facility and the security it offers – peace of mind is what we’re all about. A big shoutout to Vicky for going above and beyond – we’re lucky to have her, and your feedback means a lot.
Thanks again for recommending Roomia!
Best regards,
The Roomia Team
Excellent service from the staff always…
Excellent service from the staff always and the access with the app is awesome would highly recommend
2025年5月16日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thanks so much! We're glad the team and app access made things easy for you. Really appreciate the recommendation!
Lovely service from Josh & Vicky
Lovely service from Josh & Vicky. Highly recommend
2025年5月12日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thanks, Mervyn! We're so glad Josh and Vicky could provide such lovely service. We appreciate the recommendation!
The process was simple from the online…
The process was simple from the online application through to the Bluetooth entry, the facility is brand new and Josh very helpful.
2025年5月9日
Roomia Self Storage - St Marys NSW からの回答
Thanks, David! We’re so glad you found the online process smooth and the Bluetooth access easy to use. Josh will be thrilled to hear your kind words!
Great service from staff and easy…
Great service from staff and easy access to storage room. Using app for all access including storage room made everything so easy. The free use of the van also made the move in so much easier
2025年5月7日
Roomia Self Storage - St Marys NSW からの回答
Thanks for the great feedback! We love hearing that the app and free move-in van made things simple. We’re always here to make storage stress-free.
The ease of the setting up
2025年4月24日
Roomia Self Storage - St Marys NSW からの回答
Thanks for your feedback. We’re so glad to hear the setup was easy — making storage simple and hassle-free is what we’re all about at Roomia.
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