Jason and Lauren were absolutely amazing. We arrived 2 mins before closing in a stressful situation. Movers were threatening and they were so calm and welcoming, helpful and went totally out of their... もっと見る
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We had an amazing experience with Roomia Self Storage. The staff are incredibly friendly, thoughtful, and genuinely caring. They took the time to really listen to our storage needs and helped us find... もっと見る
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Jason at St Mary's was a pleasure to deal with. He explained what storage options there were, costs and how their security system worked. The cost for the ongoing storage was very completive. We have... もっと見る
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Friendly and very helpful. Jason was so patient showing us the available containers until we decided on the one we wanted. On the day of the move, I had forgotten where my container was so again, Jaso... もっと見る
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企業情報
Roomia Self Storage - St Marys SA について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
South Road 1167A, 5042, St Marys, South Australia, オーストラリア
- 8225 8460
4.4
優良
23件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 88％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jason and Lauren were absolutely…
Jason and Lauren were absolutely amazing. We arrived 2 mins before closing in a stressful situation. Movers were threatening and they were so calm and welcoming, helpful and went totally out of their way for me. The best!!
Couldn’t have been more helpful and kind.
2026年6月29日
自発的なレビュー
Roomia Self Storage - St Marys SA からの回答
Thank you for such a wonderful review.
We're so sorry to hear you were dealing with such a stressful situation, but we're delighted Jason and Lauren were able to step in and make a difficult day a little easier. Showing kindness, staying calm and helping when it matters most is exactly the experience we want every customer to have.
We'll make sure your lovely feedback is shared with both Jason and Lauren. Thank you for choosing Roomia, and we hope things have settled down for you since then. 💚
Excellence
Convenience, security, leniency (when I was a little late paying), location, the bloke that signed me up. All these contributed to a trustworthy service. Thankyou.
2026年6月2日
Roomia Self Storage - St Marys SA からの回答
Thanks so much for the honest and thoughtful feedback. Life happens sometimes, so we’re glad we could help out when needed. Great to hear the team, location and security all made a positive difference. We really appreciate the trust.
Easy to arrange
Easy to arrange, access and store our gear while we were between houses. Good, safe & secure facilities.
2026年5月29日
Roomia Self Storage - St Marys SA からの回答
Thanks so much for your kind review.
Moving between homes can be a stressful time, so we’re really glad we could make storage feel easy and secure for you along the way. Wishing you all the best in your new home 😊
Roomia, St Mary’s SA - Starting with the online process the…
Starting with the online process the night before, to turning up with removalist the day after.
Excellent help from staff, great facility, would highly recommend.
2026年5月25日
Roomia Self Storage - St Marys SA からの回答
Thanks so much for the lovely review!
We’re so glad everything went smoothly from the online setup through to move-in day. Moving can be stressful enough, so it’s great to hear the team could make the process easy and welcoming for you 😊
Pretty good storage place
I stored here for a long time so it was pretty good. Staff were usually helpful and friendly and I never, ever had any issues with my unit or storage. The rates are not bad either. However, there's only one lift to service 2 upper floors, which means it can take a really, really long time to move items in/out. And there's probably not enough trolleys available to move items unless it's quiet. The roller doors are unfortunately automatic, so u can still be moving items and they shut on you or they just don't all open, restricting access if its a little busy. Other than these things though, I would still recommend for storage, just try to go when its quiet.
2026年5月13日
Roomia Self Storage - St Marys SA からの回答
Thank you for taking the time to leave such detailed feedback and for storing with us over such a long period. We’re really pleased to hear you found the team friendly, the facility reliable and your overall experience a positive one.
We also genuinely appreciate the constructive feedback around lift access, trolley availability and the roller doors. Feedback like this helps us continue improving the experience for everyone, especially during busier periods. Thanks again for the recommendation and for being part of Roomia for so long.
Same day unit made super easy
Such a simple and easy process even with wanting the storage on the same day!
2026年5月9日
Roomia Self Storage - St Marys SA からの回答
Thanks so much for the review. We’re really glad the team could help get everything organised quickly and make the same day move-in process easy for you.
We appreciate you choosing Roomia.
Jason at St Mary's was a pleasure to…
Jason at St Mary's was a pleasure to deal with. He explained what storage options there were, costs and how their security system worked. The cost for the ongoing storage was very completive. We have recommended Roomia to other people.
2026年5月6日
Roomia Self Storage - St Marys SA からの回答
Thanks so much for the kind review and recommendation. We’re really pleased to hear Jason took the time to explain everything clearly and helped you find the right option. We’ll be sure to pass your feedback on to him.
Thanks again for recommending Roomia to others, that really means a lot to us.
Roomia Self Storage - St Marys SA からの回答
Thanks so much! 😊
Great to hear you found everything easy and the service helpful, that’s exactly what we aim for.
We appreciate you choosing Roomia!
Roomia Self Storage - St Marys SA からの回答
Thanks so much! Glad it was a smooth experience 😊
Very good experience,efficient and…
Very good experience,efficient and very easy with the process..
2026年3月30日
Roomia Self Storage - St Marys SA からの回答
Thanks for sharing. Glad everything was efficient and easy from start to finish.
exeedingly friendly helpful service
2026年4月1日
Roomia Self Storage - St Marys SA からの回答
Thank you. Friendly, helpful service goes a long way and we are glad you experienced that.
We had an amazing experience with…
We had an amazing experience with Roomia Self Storage. The staff are incredibly friendly, thoughtful, and genuinely caring. They took the time to really listen to our storage needs and helped us find the perfect solution for our organisation. Not only were they the most affordable option, but also by far the most helpful. We couldn’t recommend them more highly!
2026年3月27日
Roomia Self Storage - St Marys SA からの回答
Wow, thank you! This is exactly what we aim for: listening, helping and finding the right fit. So glad we could support you and your organisation.
Easy!
Simple, straight forward process and added bonus was the 3 month reduced rate! Excellent service and support!
2026年2月17日
Roomia Self Storage - St Marys SA からの回答
We’re so glad the process felt simple and straightforward — that’s exactly how storage should be. Great to hear you enjoyed the reduced-rate offer too. Thanks for choosing Roomia and for your kind feedback.
The staff at St Mary's were fantastic
The staff at St Mary's were fantastic, really helpful. Accessing our unit was easy. Great experience
2026年2月14日
Roomia Self Storage - St Marys SA からの回答
Thank you for your kind words! We’re so glad to hear the St Marys team made your experience a great one and that accessing your unit was nice and easy. We really appreciate your feedback and support. 😊
Roomia are the best !
Great customer service from Roomia manager Jason. He went out of his way to assist our requirements. The Facility was easy to find by being well signed.
Very very clean inside and out of their facility. Just felt secure to be here !
2026年2月12日
Roomia Self Storage - St Marys SA からの回答
Thank you so much for your kind words — this absolutely made our day! 😊
We’re thrilled to hear you had such a positive experience and that Jason was able to support you so well. He genuinely cares about making things easy for our customers, so we’ll be sure to pass your feedback on to him.
It’s also wonderful to know you found the facility easy to locate, clean, and secure, that’s exactly the experience we aim to provide every person who stores with us.
Thanks again for choosing Roomia and for taking the time to share your experience. We really appreciate it!
St Mary’s SA - Jason was fantastic- very helpful
Jason was fantastic- very helpful, courteous, polite…he is a ⭐️
2026年1月27日
Roomia Self Storage - St Marys SA からの回答
Love this ⭐️
Jason will be thrilled to hear your feedback. Thanks for taking the time to share your experience with us.
Safe secure storage facility ga something newve me a…
Safe secure storage facility gave me a piece of mind for storage of my mum's car.
2026年1月24日
Roomia Self Storage - St Marys SA からの回答
We’re so pleased it gave you peace of mind, thanks for trusting us.
Top notch customer service
Friendly and very helpful. Jason was so patient showing us the available containers until we decided on the one we wanted. On the day of the move, I had forgotten where my container was so again, Jason was patient and walked me through. Top notch customer service and the containers are clean.
2025年12月24日
Roomia Self Storage - St Marys SA からの回答
Thank you for the wonderful feedback! Jason will really appreciate the mention. We’re glad we could make the process stress-free for you.
Happy At Roomia !
Quality of communication.
Ease of access.
Presentation of the entire facility.
Supportive staff.
2025年12月8日
Roomia Self Storage - St Marys SA からの回答
Thank you! We love hearing that communication has been a highlight for you. We’re always here if you need anything.
Roomia Self Storage - St Marys SA からの回答
Thanks for your review!
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