Communication was great and support was there for every step of the way. Appreciated the additional services such as the van hire, trolley and lift. Great experience as a self storage first timer. Kri... もっと見る
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A great new clean self storage facility in Sunshine with easy online booking and billing system, lovely staff members Kriesha and Brian on front counter, all new modern entry system with no padlocks n... もっと見る
企業が回答しました
Amazing and Friendly team! Always so kind and helpful no matter what the request is! Brian and Kriesha are very skilled and knowledgeable in the storage unit field and are always so positive and down... もっと見る
企業が回答しました
Brian and Kriesha were very helpful and made our induction day easy, which is why our moving day went smoothly.
企業が回答しました
企業情報
Roomia Self Storage - Sunshine について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
Berkshire Road 88-90, 3020, Sunshine North, Victoria, オーストラリア
- 03 8903 8980
4.4
優良
33件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 88％に回答しています
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Roomia Self Storage - Sunshine からの回答
Thanks so much for the review. Great to hear the team was helpful and easy to deal with throughout the process. We really appreciate your support and thanks again for choosing Roomia.
Communication was great and support was…
Communication was great and support was there for every step of the way. Appreciated the additional services such as the van hire, trolley and lift. Great experience as a self storage first timer. Kriesha (or Kreisha) is awesome!
2026年5月6日
Roomia Self Storage - Sunshine からの回答
Thanks so much for the wonderful review. We know using storage for the first time can feel a little daunting, so it’s great to hear the team supported you every step of the way and made the experience a positive one.
We’re also glad the additional services helped make things easier for you, and we’ll be sure to pass your kind words on to Kriesha. Thanks again for choosing Roomia.
Roomia Self Storage - Sunshine からの回答
Thanks so much for the review. Great to hear you’re happy with how easy the site is to access. We really appreciate your support and thanks again for choosing Roomia.
Thank you
Brian and Kriesha were very helpful and made our induction day easy, which is why our moving day went smoothly.
2026年4月18日
Roomia Self Storage - Sunshine からの回答
Thanks for the feedback. A smooth move in day makes all the difference, so we’re glad Brian and Kriesha could help set everything up properly from the start.
Roomia Self Storage - Sunshine からの回答
Thank you. We’re so glad the process was easy and that you’re happy with your storage unit at Roomia.
MISTER
Storage place very good good security for storage as well location of roomia convenient as well
2026年3月30日
Roomia Self Storage - Sunshine からの回答
Thanks for the review! Great to hear you felt confident in the security and location, both super important when choosing storage.
You guys are the absolute best
You guys are the absolute best storage place I've ever dealt with
2025年10月17日
Roomia Self Storage - Sunshine からの回答
That means a lot! Thanks for the kind words and for choosing us.
Clear and informative communication
Clear and informative communication. Very helpful and kind service. Thank you so much. Will highly recommend to friends and family.
2026年1月5日
Roomia Self Storage - Sunshine からの回答
Thank you — this means a lot to us.
Clear communication and kind, helpful service are so important to us, so we’re delighted to hear that was your experience. We truly appreciate your recommendation and look forward to welcoming your friends and family too.
The lady that I spoke to today was very…
The lady that I spoke to today was very helpful and done everything that she could do for me. She showed me everything that I needed to know about how to get in and how to do things would recommend to other people.
2026年1月5日
Roomia Self Storage - Sunshine からの回答
Thank you for sharing this wonderful feedback 🌟
We’re so glad our team member could take the time to show you everything and make you feel confident using the facility. We’ll be sure to pass this on to her. Thanks so much for recommending Roomia to others, it really means a lot.
They told me they won't let me store…
They told me they won't let me store with them. And asked for my bank account details straight away without giving me a reason for their decision
2025年12月24日
Roomia Self Storage - Sunshine からの回答
Thank you for your feedback. We understand this situation may have felt frustrating. For safety and security reasons, all storage applications are assessed against our standard policies and verification requirements, and unfortunately we’re not always able to proceed with every request.
We’re always happy to explain our general processes where appropriate. If you believe there’s been a misunderstanding, we encourage you to contact us via hello@roomia.com.au so we can discuss it further.
Brian was very helpful in answering my…
Brian was very helpful in answering my many questions and very transparent with process and costing. Also supported my move in with removalists.
2025年12月23日
Roomia Self Storage - Sunshine からの回答
Thanks for the great feedback! Brian will be pleased to hear this — we’re glad the move-in process went smoothly.
Personal engagement. The person on the phone was always very…
The person on the phone was always very pleasant and helpful.
2025年12月3日
Roomia Self Storage - Sunshine からの回答
Thank you for your kind words! We’re thrilled to hear our team made your experience pleasant and helpful. We’ll be sure to pass your feedback on – our people love hearing it when they’ve made a difference.
Bookings are replied quicklyQuick service
Quick service, staffs are friendly and helpful. Rates are reasonable.
2025年11月27日
Roomia Self Storage - Sunshine からの回答
Thanks so much for the lovely review! We love a quick turnaround, friendly chats, and fair rates, so it’s great to hear that all three landed well for you. 😊
Great Company. If you need Storage use Roomia. Very Easy Process
It was a very easy Process. Everything I needed Got Sorted. I have been using a 3/4 Garage for 2 Months. Then I needed to down Size. The Crew Downsized the unit with Ease. Very Easy to work with.
2025年8月26日
Roomia Self Storage - Sunshine からの回答
That's what we love to hear! Storage should be easy. Thank you for your kind words and feedback.
Roomia Self Storage - Sunshine からの回答
Thanks for taking the time to share your feedback. We’re so glad you had a great experience with Roomia!
Easy to set up and easy to use
2025年10月17日
Roomia Self Storage - Sunshine からの回答
Thanks! We’re pleased you found the setup and usage simple and hassle-free.
Very late refund payment for customer
Very late refund payment for customer . Not happy with the service at all??
2025年10月17日
Roomia Self Storage - Sunshine からの回答
Hi Huy, we’re sorry to hear you were disappointed and to receive your 1-star review. As outlined in our agreement, the first month’s payment is non-refundable, however we made an exception as a gesture of goodwill. Your refund was processed on 6 October, and while we don’t control how quickly banks release funds, we can confirm it was actioned promptly on our end. We do appreciate your understanding and the chance to assist.
The best storage place ever
The best storage place ever, easy access, very friendly staff, hassle free experience, it’s a A +++ from me.
2025年10月17日
Roomia Self Storage - Sunshine からの回答
Wow, thank you! We love hearing that — an A+++ from you makes our day!
Service excellence through due diligence
I sum up my experience with Roomia, first & foremost, as an easily accessible business entity, delivering value-for-money customer-centred services with due diligence.
Thanks
2025年10月6日
Roomia Self Storage - Sunshine からの回答
What a wonderful review. Thank you!
We’re thrilled our service and value stood out to you.
Roomia Self Storage - Sunshine からの回答
Great to hear! Thank you for your feedback.
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