These flowers were absolutely gorgeous. I’ve never had a rose that has the little ripple at the end of the petal. They came in a long box and then inside that one was another small box that p... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My experience with this company was absolutely perfect and my flowers were gorgeous! I ordered hot pink roses the first time and the second time I ordered a yellow rose bouquet both were five stars. U... もっと見る
企業が回答しました
I ordered their Peony Vintage bouquet,based on their former online description that has changed since my purchase. What was sent were "Peony like" roses. The order shipped 2 days early and was held by... もっと見る
企業が回答しました
The worst company to order flowers. Ordered 9 days before Valentines Order was supposed to be delivered February 13. February 16 delivered and flowers looked like some Trash. Wife missed a day of w... もっと見る
企業が回答しました
企業情報
Rosaholics について
当該企業による記述
Our Story
Flowers are the best creation of nature, and they give us wonder and pleasant emotions. The Rosaholics dates back to the early 2000s. The love for flowers and the desire to spread such beauty influenced the creation of the brand. It all started with unique greenhouses at a height where the best conditions are available. Sunlight and a piece of invested soul and strength helped to start the work. Growing the best roses allowed us to develop and go beyond the gift of beauty.The family farm has been growing ecological flowers for many years. This approach guarantees the quality and freshness of roses. We care about each of our clients, so the quality of our flowers is premium. Before your order, the flowers start to be assembled. Professional florists put their hearts and souls into each arrangement to make it unsurpassed. We deliver flowers of incredible beauty and freshness to 87 countries.
Listing of unique features of products and services.
We are committed to maintaining our customer service and preserving the quality of our flowers. Rosaholics are proud of the beautiful customer testimonial and try to improve your experience in choosing flowers. When you select us, you are choosing high-quality flowers and their exceptional quality and freshness.How We Ensure Quality
To ensure that you receive superior quality and freshness, we take great care of the flowers. Testimonial Rosaholics show that we are doing everything right and moving in the right direction.連絡先
495 Brickell Ave, 33131, Miami, 米国
- +1 (786) 206-0183
- hello@rosaholics.com
- rosaholics.com
3.7
まあまあ
894件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A Rose by Any Other Name… Is Still a Rose
The flowers are beautiful, and they arrived on time with the card. No complaints there.
However, I ordered "Vintage Peony" expecting peonies. What I received were roses. Specifically, a rose cultivar called Peonikiss that Rosaholics markets across multiple products under peony-branded names. The listing title says "Vintage Peony." The product photos show de-thorned roses, removing the one visual giveaway that would immediately tell a customer these aren't peonies. The description discusses peonies at length. A section header reads "Bouquet of vintage peonies for a special occasion." The word "Peonikiss" is buried deep in the copy and never identified as a rose variety.
When I contacted them, they pointed to a single sentence in the description as adequate disclosure and said the listing was designed to "set the right expectations." It isn't. The entire page, from the title to the de-thorned photos to the copy, is structured so a reasonable customer believes they're buying peonies. Then the roses arrive with thorns, and the illusion falls apart. Their own on-site reviewers confirm the confusion: two people praise receiving "peonies" out of season, and Rosaholics replied without correcting them.
I'm not the only one. Other customers who ordered different "Peony" products from Rosaholics report the same issue, including receiving flowers with thorns, which peonies don't have. Calling a rose a peony, de-thorning it for the photo, and then pointing to fine print when questioned isn't transparency; it's the appearance of transparency. Sort of the same trick.
The roses themselves are genuinely lovely. But if I wanted roses, I would've ordered roses. I'd suggest Rosaholics rename these products honestly, or customers should know what they're actually paying for.
2026年2月11日
自発的なレビュー
Rosaholics からの回答
Hi Brady,
Thank you for your detailed feedback and for noting the quality and timely delivery of the flowers.
We’re sorry to hear that the product did not meet your expectations. Our “Vintage Peony” collection features Peonikiss roses, a rose variety selected for its peony-like shape and garden-style bloom. The product description is intended to clarify this; however, we understand how the presentation may have caused confusion.
We appreciate your comments and will take them into consideration as we continue reviewing how our products are described to ensure clarity for our customers.
Warm regards
Logan
Do not use this company they screw you…
Do not use this company they screw you over on the delivery.
I order flowers from them on 1/28 for Valentine's Day for my wife. That's plenty of time ahead of time to be delivered on 2/14
Order was confirmed for 2/14.
These schmucks tell me on 2/9 your flowers will arrive on 2/11. There customer service is God awful and couldn't careless.
2026年2月11日
自発的なレビュー
Rosaholics からの回答
Hi Russell,
Thank you for taking the time to share your experience.
We understand how important it is for a Valentine’s Day delivery to arrive on the expected date, and we regret that the timing did not align with your plans.
We recognize how this may have impacted your surprise and appreciate your feedback, as it helps us continue evaluating and improving our processes.
Kind regards
Logan
This company is disgusting
This company is disgusting. They will not respond to you if there’s an issue with the delivery. I have mailed them several times and they told me it was out for delivery which was a complete lie. I contacted ups and they said they did not provide a comercial invoice with the package. So now my flowers are just sitting in Miami with no resolve. DONT BIY FROM THEM. YOU WILL NOT HER YOUR FLOWERS ON TIME AND THEY WILL ACT LIKE YOUR NOT EMAILING THEM. I am truly disgusted and will be exposing them on TikTok
2026年2月10日
自発的なレビュー
Rosaholics からの回答
Hi Deja,
We’re sorry to hear about your concerns and understand how stressful delivery situations can feel.
According to the carrier’s tracking records, the order was successfully delivered within the applicable transit timeframe. Once a shipment is in transit, delivery timing is subject to the carrier’s logistics process and standard transit terms.
We remain available to review any specific questions regarding the order details and appreciate the opportunity to clarify the situation.
Sincerely
Jean
Please...just save yourself the trouble.
LEARN FROM MY MISTAKES!
Company uses shady business practices and charges you 20% for a cancellation and HOUR after an accidental order was completed. While this is technically tucked away their "Site Terms", this is genuinely a bad business tactic designed to entrap and milk customers for money. As soon as you hit the pay button, they are guaranteed money whether they mess up or not. They also make it unnecessarily difficult to cancel an order - no online cancellations and their phone number tells you they "aren't taking calls at this time." Email seems the only way to get things done with this company. They are quick to jump on every chance to make a buck but when it comes to their customers, they really don't seem to care. Profit-centered company with no moral compass. Buyer BEWARE.
2026年2月8日
自発的なレビュー
Rosaholics からの回答
Hi Jacob,
Thank you for sharing your feedback.
We’re sorry to hear that your experience did not meet your expectations. Our cancellation policy, including applicable fees once an order enters processing, is outlined in our Site Terms and presented during checkout for review prior to completing a purchase. Because our orders move quickly into production to meet scheduled delivery dates, modifications or cancellations may be limited once confirmed.
We understand that this can be frustrating, and we are always working to improve both our communication and support accessibility. We appreciate your feedback and the opportunity to continue improving our service.
Warm regards
Jean
Worst of the worst
Worst of the worst.
I never leave reviews but can’t see how this company is still in business. First order was incorrect and company blamed me for that instead of trying to make right. So tried to cancel a second order Id placed, but was told couldn’t cancel even though it wasn’t to be delivered for 7 days.
2026年2月3日
自発的なレビュー
Rosaholics からの回答
Hi Ben,
Thank you for sharing your experience. We’re sorry to hear about the frustration this caused, as we understand how important it is for orders to feel accurate and flexible.
All of our roses are farm-fresh and processed on a timed schedule to support on-time delivery. Once an order enters the preparation queue, which can include administrative review, harvesting, packaging, and logistics coordination, it can no longer be canceled, even if the delivery date is several days out. This process is outlined in our terms and helps ensure quality and timely arrival for every order.
Regarding the first order, we always review each case carefully and base our findings on the order details selected during checkout. Our intention is never to place blame, but to explain what occurred and provide clarity based on the information provided at purchase.
We appreciate you taking the time to leave feedback, as it helps us continue improving communication and transparency for future customers.
Warmly
Jean
Charged for special delivery that was late
I paid extra for flowers to be delivered on a specific date. Flowers were late due to transport issues - I asked for refund of delivery fee and that was denied. Instead I was offered a 10% discount which I will not be using since I won't be ordering from this company again. Delivery issues happen but the failure to address them fairly is not acceptable. Other flower companies will refund charge AT A MINIMUM.
2026年2月5日
自発的なレビュー
Rosaholics からの回答
Hi Ashley,
Thank you for sharing your feedback. We’re sorry for the frustration this caused, as we understand how important on-time delivery is, particularly for special occasions.
According to the carrier’s tracking, the order was delivered within the delivery window, and a detailed explanation regarding the transportation delay was provided. While we regret that the resolution offered did not meet your expectations, we truly appreciate you taking the time to share your experience, as it helps us continue improving our service.
All the best,
Jean
Rosaholics からの回答
Hi Miguelina,
Thank you so much for the feedback! It means a lot to know the roses and service met your expectations. We appreciate you choosing us!
Warm regards
Jean
My go to for special occasions!
2026年1月31日
自発的なレビュー
Rosaholics からの回答
Hi Naomi,
Thank you for making us your go-to for special occasions! We appreciate your trust and look forward to helping you celebrate many more moments!
Sincerely
Jean
Order site easy to use
Order site easy to use , great offers , waiting on my timely order for V-Day !
2026年1月30日
Rosaholics からの回答
Hi Eddie,
Thank you for your warm review!
Your Valentine’s order is being prepared, and we can’t wait for it to make a positive impact.
Best
Jean
Making someone Happy
Saw these beautiful blue roses on a website knew my sister loved the color blue. She is bedridden so i sent
them to her a few days ago when she got them it made her day. They are just like the one's that were on the site
Rosaholics.com Thank you so much for making her so happy. Got a call she passed away unexpectedly last night so I’m so greatfully that she got to see these flowers She was so excited to see Blue Roses
2026年1月28日
自発的なレビュー
Rosaholics からの回答
Hi Linda,
Thank you so much for sharing this with us. Knowing the blue roses brought a smile to your sister and brightened her day truly means a lot to our team. We’re honored to be part of such a meaningful moment, and we appreciate you choosing Rosaholics to send something special her way.
Warmly
Jean
Rosaholics からの回答
Hi Ana,
Thank you for your kind words!
We hope to share more amazing roses for amazing moments soon!
Best
Jean
I ordered 2 dozen roses to be delivered…
I ordered 2 dozen roses to be delivered 2/13. I don't know if it was a glitch in the system or what, but they shipped them 2 weeks early. Conveniently for them, there is a no-exceptions clause to not update delivery or provide refund. Then, the roses showed up and looked beat up. Rosaholics claims that as soon as you open the box... all i did was slit the tape to look inside... there are no returns and no exceptions. So, if you want to return the roses, you absolutely CANNOT open the box whatsoever. Trash company.
2026年1月29日
自発的なレビュー
Rosaholics からの回答
Hi Gary,
Thank you for taking the time to share your feedback. We’re sorry the experience did not align with your expectations and would like to clarify a few points for accuracy and transparency.
Our records show that no request was received to change the delivery date. The request submitted was related to a personal note update, which unfortunately could not be accommodated because the order had already shipped at the time of the request.
We aim to be transparent in all ways, and our policies, including our return policy, are shared on our website and during the checkout process, and were also explained during our direct communication.
We still made an exception in this case in an effort to provide additional support beyond our standard policy.
We appreciate the opportunity to clarify these details and wish you all the best moving forward.
Sincerely,
Jean
Truly Premium Roses
Beautiful, healthy roses and excellent packaging. My order from Rosaholics arrived fresh and exceeded expectations.
The green really popped!
Highly recommend!
2025年12月22日
自発的なレビュー
Rosaholics からの回答
Hi Jeff,
Thank you for sharing this! We love hearing that the roses arrived fresh and that the green really stood out. It’s one of our favorites, too.
We appreciate the recommendation and hope to send something special your way again soon.
Warmly
Jean
Rosaholics からの回答
Hi Sarah,
We love your recommendation; thank you for taking the time to share your recent experience.
Warmly,
Jean
Have order seceral times for my wife…
Have order seceral times for my wife and every time the roses arrive beautiful and stay just as beautiful for a considerable amount of time. Would highly recommend
2025年12月30日
自発的なレビュー
Rosaholics からの回答
Hi Scott,
This is wonderful to read! Knowing the roses arrive beautifully each time and continue to look great makes our day. Thank you for the recommendation and for trusting us with such meaningful moments.
Best
Jean
Best in the business
I've been ordering from Rosaholics for around 5 years now; greater than 30 orders. Neither have I received an order late, nor have I received a bad shipment. Highest quality each time. Each color selected has been amazing. The longevity has also been amazing. Absolutely the best place to order flowers.
2026年1月27日
自発的なレビュー
Rosaholics からの回答
Hi dear,
Wow! We love the positivity and enthusiasm you share about our roses. It puts a big smile on our faces knowing you can count on us as your go-to for flowers every time.
Cheers!
Jean
Peonies Flower Review
My order came on time & they are beautiful. Flowers were not in season, but they still were able to deliver nonetheless. They are blooming nicely, & my friend loved her flowers for her birthday gift. She keeps updating me with pictures telling me how beautiful they are. 10/10 will recommend.
2026年1月23日
自発的なレビュー
Rosaholics からの回答
Hi Angelnae,
This makes us smile; thank you for sharing! We love knowing the flowers arrived on time, bloomed beautifully, and made your friend’s birthday extra special. Those photo updates are the best part. Thanks so much for the recommendation.
Warmly
Jean
Fabulous Flowers
I made 2 separate purchases recently and both shipments of flowers were beautiful! I’m very impressed with Roseholics and will use them more in the future.
2026年1月14日
自発的なレビュー
Rosaholics からの回答
Hi Laura,
Thank you for sharing this! So happy to hear both orders turned out beautifully! It means a lot that you enjoyed them, and we appreciate you coming back to us.
Sincerely
Jean
Beautiful roses and really prompt and…
Beautiful roses and really prompt and helpful customer service.
2025年12月19日
自発的なレビュー
Rosaholics からの回答
Hi Jodi,
Thank you for sharing your positive experience.
We're glad to know the roses and service met your expectations, and hope to serve you again in the future.
Best
Jean
There were 2 issues with the roses i…
There were 2 issues with the roses i purchased. 1) I purchased 24 roses and received 21 roses. 2) some of the roses looked like they were burnt by the cold. There were 7 roses that had dark colored spots on some pedals. I know my shipment was delayed in customs an extra day or two - that may have contributed to the durn spots?
Overall, she was overjoyed with the beauty of your roses and they lasted about two weeks. I was not appreciative of being shorted 3 roses. But, it was a mistake that can happen to anyone.
Thank you for your time.
Garret Norris
2025年12月20日
自発的なレビュー
Rosaholics からの回答
Hi Garret,
Thank you for sharing your feedback.
We’re sorry for the missing roses and for the condition of some blooms upon arrival. At the same time, we appreciate you noting the overall beauty and longevity of the roses, and we’re glad they still brought joy.
Thank you for taking the time to share your experience.
Sincerely
Jean
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。