Roxka レビュー 26

Total: $205.03
Brand: Roxka

ex709 (Return or Exchange Request, qty 1): The bike is too small for me to use. Also parts missing (264, 265, 266) and machine very wobbly and possibly dangerous. In the video a plug flew off and can't work out where it goes. Would like to return the bike please. Hope to hear from you soon.
Tension also not working rendering bike unrideable. I was threatened and lied to and offered in-store credit instead of the return as specified in Australian Consumer Law. I ended up throwing the bike in the bin!!!
Product quality is appalling and hence the multiple free store credit offers but not a refund as specified in Australian Consumer Law. They also advertise as an Australian company but they are not. They are a Chinese con using an Australian country website extension roxka.com.au. Owned by dshop a Chinese ecommerce business so none of the money you spend is staying in Australia!

I found the company easy to deal with. They delivered on time, prices were as stated in the product description ( I've been caught with another company where prices changed dramatically once order went through), and the product was great quality. I will definitely be ordering with the company again.

1. Quality product
2. Timely delivery
3. Product exactly as described
4. Easy care and machine washable
5. Beautiful colours and enhances the room.

Fast delivery. Great desk

Good quality product in line with price. Prompt delivery. Good customer experience

They took my money,sent me the wrong goods and then after a week of sending emails no replies at all from customer service.

Really enjoying the home gym. Practical and convenient, great for size 1 5m by 1.5m, with barbell, not taking too much space. Wide range of exercises is great.
Amazing money value.

Great delivery turnaround, quality of product was excellent and easy to assemble. Very satisfied, would recommend

I bought this computer desk a few days ago. Unfortunately, the desk I received looks quite different from the photos shown in the listing. it's very cheap quality for the price.
The actual product does not match the advertised images in terms of design and overall appearance. This was disappointing and misleading.

I would recommend the seller update the photos to reflect the real product so other buyers know exactly what they are purchasing.

Not satisfied with this purchase

My cats love different coloured images on the walls.

Great experience from purchase to delivery...Advertising of the product was excellent. Very satisfied with the purchase.

We got what we ordered at the busiest time of the year in a few weeks well done

So far so good

It was in good order when I received it

Purchased multifunctional activity table. Picture shows 4 pieces on the top. When it arrived, only had one piece - it was a quarter the size of the one in the picture. Original price was $125 reduced to $50. The table was 30cm x 25cm and very cheap quality. It didnt have any of the baskets shown in the picture and the block set would not meet Aust standards.

Company and explanation was great

If I could rate lower, i would. Do not buy from them. The rug I got is lile a crumpled piece of paper. Sooo thin, it's thinner than a cheap bath matt

Ordered a rug that was supposedly plush and got a sad, dismal thing that was not only thin, but smelt bad, was stitched crooked and dirty. Nowhere near what they advertised. And the process to get a refund is a joke. It’s gonna take 2-4 business days to talk to someone about potentially getting a refund on their misadvertised junk.

Would give zero stars if I could!
Bought a bookshelf which looked amazing in the pictures. When I opened the box (which felt very light for a bookshelf) there must have been about 50 pieces. As I started unpacking I noticed chips on some of the pieces. I sent an email with photographs and asked to return it. They then offered me credits for “change of mind”. I emailed to say I haven’t changed my mind but the product is flawed and low quality and would never buy another product from them. They then said I must lay out all the pieces and take a photograph!!! Why???? So many pieces I’d have unpack and then struggle to get back into the box. After so many emails up and down and back them insisting that I must lay all the pieces out to photograph, I think they achieved their aim - I gave up!
In conclusion: DO NOT BUY ANYTHING FROM THEM!!!!