Rubix has brilliant customer service and very knowledgeable staff who know everything you need to know about drums! I personally love the brands they offer such as Rohema and ZYN. I can say I will be... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Having been a pro drummer from 20 years now .. having Rubix drums is a luxury: great treatment from Bence and Roy and co. A huge range of gear, new/ vintage/ second hand (refurbished and well... もっと見る
Two times I have ordered from Rubix. Both times the delivery time was 1/3 of the estimated delivery time. 5 days overseas. The snare wires were extremely well packed, Thick carton and TRIPLE packed!... もっと見る
Rubixdrums is a warm welcoming place - the products and range of products are second to none. Everyone there is keen to help and to give the best possible advice. They took time out to formulate a fan... もっと見る
企業情報
当該企業による記述
Rubix Drums - The One-Stop Shop For All Your Drumming Needs Shop & Studios, Servicing & Hires, Bookings & Visas
連絡先
Unit 3 Belvue Business Centre, UB5 5QQ, Northolt, 英国
- rubixdrums.com
4.9
優良
544件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
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Roy was really helpful when I needed…
Roy was really helpful when I needed specific items, and posted them to me quickly as I needed them for a gig. Really friendly and helpful staff. I would highly recommend using Rubix drums for anything you need drum wise.
2024年11月5日
cymbal sizzler rivets
The 2 item i bought at the liverpool drum show - the cymbal sizzler rivets, basically collapsed after one use. the 2nd one the same..
2024年9月29日
Rubix Drums からの回答
Dear Gary,
Thank you for reaching out, and I’m genuinely sorry to hear about your experience. We take great pride in the quality and reliability of our products, so it’s disappointing to hear that yours did not meet the standard we strive to maintain. We’ve sold over 100 units without any similar issues, which makes your experience particularly concerning, and I can understand how frustrating and inconvenient this must be for you.
I also understand that when something you trusted to work falls short, it can feel like a letdown. That said, it’s a bit disheartening to see the one-star review on Trustpilot before we had the opportunity to address the problem. Reviews like these have a significant impact on our business, and we are always eager to resolve any issues to ensure our customers are satisfied.
After reviewing you order records, I also noticed that we have only ONE sizzler listed under your name, rather than TWO as you mentioned.
Please know that we are committed to making this right. We stand by our products and our service, and we want every customer to feel valued and supported. Your satisfaction is very important to us, and we are more than willing to work with you to find a solution.
Thank you again for bringing this to our attention, and I look forward to assisting you further.
Warm regards,
good service
good service! I would have given 5 stars except for an initial confusion over shipping cost
2024年10月14日
Personal and helpful service
Roy and his team were very helpful in guiding us as to the best choice for a first drum set for our son.
We cross checked pricing against other similar sets online which was very similar but for the personal advice and service we received, Rubix was definitely the right choice.
Kristian Kendall
2024年10月7日
Today was my first visit to this shop
Today was my first visit to this shop, and what a lovely experience that was. I was really impressed with the professional service, the team are friendly and passionate about drums.
The stock of both new and second hand gear is amazing, what’s not to like !
Will definitely come back.
2024年10月14日
自発的なレビュー
What a great Company
What a great Company. Super helpful team, excellent coffee and real enthusiasts. Highly recommend.
2024年10月5日
Great drum store that offers something different
Great drum shop that stocks products you can't always find elsewhere in the UK - such as INDe Drum Lab hardware, for example. Their customer service is great and orders are always despatched promptly.
2024年10月2日
Met the team at the UK drumshow
Met the team at the UK drumshow, instantly falling in love with some of the unique products on offer. They had plenty of knowledge and were more than happy to indulge my curiosity, and on top of that they allowed me to reserve an item I couldn’t afford at the time, providing me with the flexibility to obtain something I wanted without putting me under financial pressure. A very ‘old school’ approach that was hugely appreciated. I will be returning as a customer as often as possible.
2024年9月30日
Knowledge goes a long way…
Nice, friendly and most importantly knowledgeable drummists. Would definitely recommend.
2024年9月29日
Roy is a great knowledgeable guy
Roy is a great knowledgeable guy! He helped me make my son's 21st birthday present extra special!!! I'll definitely be back!!
2024年9月21日
Fantastic service
Fantastic service, attentive and accommodating to the specific requests I required.
2024年9月10日
Great welcome…
Great welcome and introduction from the owner and his staff. Enjoyed trying out some of the kits. Great selection of everything in their warehouse.
2024年9月7日
Great Service
I was kept in the loop through every stage of the order and given all the information I need about the drums. Rubix also organised the delivery promptly, I can’t thank Roy and Bence enough.
2024年9月4日
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