Rufford's レビュー 

Rufford's からの回答

2日前

Thank you so much for your lovely review, Helen! It’s lovely to hear you found our website easy to use and that your order arrived quickly and beautifully packaged – that’s exactly the experience we strive to achieve for every Rufford’s customer.

We really appreciate you choosing to shop with us and hope to welcome you back again soon!

Best wishes,
Team Rufford’s

Rufford's からの回答

2日前

Thank you so much for such a lovely review, Nicola! It’s wonderful to hear you’ve now visited both our Harrogate and Garstang stores and had such a positive experience at each.

We’ll be sure to pass your kind comments on to both teams. Thank you for recommending Rufford’s and for choosing to shop with us – we look forward to welcoming you back again very soon!

Best wishes,
Team Rufford’s

Rufford's からの回答

6日前

Thank you so much for the fantastic review, Martin! We’re delighted you were happy with your purchase, our prices and the service you received.

We really appreciate your support and look forward to welcoming you back to Rufford’s again soon!

Best wishes,
Team Rufford’s

Rufford's からの回答

6日前

Thank you for your review, Simon. We’re pleased you were happy with your purchase and the price, but we’re very sorry that the delivery let your experience down.

Your order was dispatched from us the following day on the next-day service as requested, but unfortunately it then experienced an unexpected delay within the courier network. We completely understand the frustration, particularly when you had paid extra for next-day delivery.

As you didn’t receive the next-day service you paid for, we’ve refunded the difference between our standard and next-day delivery charges back to your original payment method.

We’re sorry the delivery didn’t match the service you expected on this occasion, and we hope this goes some way towards putting things right.

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月10日

Thank you so much for such a lovely review, Laura! 💚 We’re delighted you enjoy visiting the store and that you always find plenty to choose from. Your kind words about the team mean a lot too – I’ll be sure to pass them on!

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月9日

Thank you so much for the wonderful review, Denise! We’re delighted your order reached you so quickly and that you were pleased with how carefully it was packaged. We’ll be sure to pass your lovely comments on to the team – they’ll be thrilled with the full marks! 😊

We hope you love your purchase and look forward to welcoming you back to Rufford’s again soon.

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月7日

Thank you so much for your lovely review, Anne! We’re delighted you enjoyed your visit and loved the choice of clothing, footwear and accessories, it’s wonderful to hear your kind comments about the shop and our team too.

We hope to welcome you back to Rufford’s again very soon!

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月7日

Thank you so much for your lovely review! We’re delighted you found the team friendly and helpful and enjoyed browsing our range.

We’ll certainly pass your Paul Smith suggestion on to the team – we always love hearing which brands our customers would like to see at Rufford’s!

We hope to welcome you back again soon.

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月7日

Thank you so much for such a lovely review, Jeanette! We’re delighted you discovered our Harrogate store and that the team could make everything so easy for you. It’s wonderful to hear your purchases arrived safely and beautifully packaged too.

We’ll be sure to pass your kind words on to the ladies in Harrogate – they’ll be thrilled to hear them. We hope you love your new dress and trousers, and we look forward to welcoming you back again soon!

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月7日

Thank you for your lovely review! We’re so pleased you were happy with your experience and found our product descriptions helpful and accurate. We hope you enjoy your purchase and look forward to welcoming you back to Rufford’s again soon.

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月4日

Thank you for taking the time to leave your feedback, Pam. We’re sorry the process took longer than it should have, and we’ll be reviewing this internally with the team to make sure purchasing a gift voucher is a much smoother experience.

Your feedback on the presentation is really appreciated. We’re actually in the process of redesigning our in-store gift vouchers and packaging to create something that feels much more special and reflective of the Rufford’s experience, which we’re excited to introduce soon.

Thank you again for your feedback, it’s genuinely helpful as we continue to improve.

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月4日

Thank you so much for your lovely review, Janet! We’re delighted you enjoyed your visit and found the team helpful. We hope you love wearing your new dress and look forward to welcoming you back to Rufford’s again soon!

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月2日

Thank you so much for the lovely review, Phil! We’re really pleased the team could help rearrange the delivery and make sure everything arrived safely once you were home. We hope you’re delighted with your order and look forward to welcoming you back to Rufford’s again soon.

Best wishes,
Team Rufford’s

Rufford's からの回答

2026年9月1日

Thank you so much, Kim! It’s lovely to hear you always enjoy visiting us 😊 We really appreciate your kind words and look forward to welcoming you again soon.

The Rufford’s Team

Rufford's からの回答

2026年9月1日

Thank you, Janet! We’re so pleased you were happy with your order and delivery. We really appreciate the lovely review.

The Rufford’s Team

Rufford's からの回答

2026年9月1日

Thank you so much, Ina! We’re really pleased everything arrived quickly and hope you love your order.

The Rufford’s Team