Needed a couple of spare wheels quickly that are ready to go incase of emergency. Ruk bikes provide a very easy solution. Easy to use menu on their website providing a range of options to suit all bu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
There was a mistake with a wrong order which they quickly rectified once aware of it but then bit of chasing was then needed to get a returns label for it but which was eventually sent. However t... もっと見る
I ordered a wheel that came quickly. It was not a match so requested a return that was accepted and processed in a reasonable time.
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... もっと見る
4.6
優良
228件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
通常24時間以内に回答
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Ruk Bikes からの回答
Thank you for your feedback. We've looked into your order and found that it was returned to us due to an incomplete address. Our system shows that only the street name was provided, with no house number or postal code. For successful delivery, a complete and accurate address is required.
Once the package arrives back at our facility, we'll be in touch to discuss the next steps. You can also reach out to us directly with any questions at the contact information provided on our website here - https://ruk-bikes.com/policies/contact-information.
This was only my First Purchase
This was only my First Purchase. Nice site. Quick and Seamless checkout. NO ISSUES! 💯👍
2025年7月25日
Part arrived as described and has made…
Part arrived as described and has made a significant difference to the running of my bike. Thanks a lot!
2025年4月28日
Ordered something and doesn’t fit what…
Ordered something and doesn’t fit what I needed. Attempted to raise a return but haven’t heard back - tried ringing but goes straight to voicemail, left voicemail but not heard back. Emails not replied too.
2025年4月15日
自発的なレビュー
Ruk Bikes からの回答
Hi Amy, have you checked your spam? we reply to all emails so double check please. Also we don't have any voicemails or missed calls. The number is 07510 178918
DVO coil spring
Bought a new spring for my dvo coil shock ordered on a Thursday morning here the next day.
Thought it was the wrong spring length after a few emails back and forth managed to get it fitted.
Absolutely brilliant company will certainly be using them again.
Quick postage and even quicker with emails and queries can't fault this company what so ever it was a pleasure doing business.
2025年4月10日
自発的なレビュー
I had a positive experience with Ruk…
I had a positive experience with Ruk Bikes. They offered great service, fast delivery, and helpful customer support. Although delivery was slightly slower than expected on one occasion, they promptly resolved issues and provided the right parts when needed. Competitive prices and reliable service make them a trustworthy choice. Would recommend!
2025年3月18日
自発的なレビュー
Excellent experience from start to…
Excellent experience from start to finish. The live chat option was really good to get advice, especially if you are a newbie to cycling. Would highly recommend.
2025年3月26日
Thay had what I needed!
I had a part number for an item that had dropped off my bike but I was't sure if I could find a supplier. I found Ruk Bikes on Google and they had the part I was looking for. What a relief.
2025年2月26日
Quality products, amazing prices and fantastic customer support +++
I thought this was going to be a 1 star review as my item didn’t arrive when I expected it to and I honestly thought I’d lost my money because it was too cheap to begin with, anyway I emailed them a couple of days after tracking information was sent to me and nothing arriving, I got a response within an hour and a replacement arrived the next day.
Fully recommend these guys not just for incredible value but also fantastic customer support. I wouldn’t hesitate in ordering again. 5* ++++
2025年3月14日
自発的なレビュー
Genuinely thought this company was just…
Genuinely thought this company was just a middle man, even if so they replied to me near instantly with real time stock info. It was a real person that even mentioned ordering sooner would have it packed and out same day. It arrived next day just like they said and was in all packaging as it should be. Don’t expect anything els! Decent.
2025年2月25日
Even though it was a Sunday
Even though it was a Sunday, I was notified with the live responses. And I bought a group set. Unbelievable price. It arrived without any problems in a secure packaging. It was an excellent experience, thank you very much.
2025年2月18日
自発的なレビュー
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