レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら


連絡先

2.2

期埅以䞋

TrustScore 5段階評䟡の2

8件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

この䌁業を閲芧した人は、以䞋の䌁業も閲芧しおいたす。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

I purchased a month of service and got zero value.

I purchased a month of service for $37.94 to try it out. I requested 5 enhanced images based on an image I uploaded to them. This resulted in very poor quality images that looked amateurish, poorly rendered, and were of zero value. A few days later I took another stab at it and I was informed that my credits were depleted, and they needed more money before I could generate a short video. Sheesh Runway, what a shoddy way to do business.

This experience was a total waste of my time. This site as I see it is a total scam cashing in on people new to AI. I deleted my account and I will not waste my time trying to wrestle my $38 back from this useless company. I will check my credit card to ensure that they have not tried to bill me for another month. They should show more self respect in this competitive field.

2026幎4月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Unfair refund policy and disappointing first experience

The problem is that even when you are still learning how to use the service, you lose limited credits for results that are not usable if the prompt is not correct.

This means you can spend your credits very quickly before you even understand how the tool works properly.

Then, when you ask for a refund, you are told that you used the service, even though in reality you were only trying to learn it and did not receive real value for the money.

This feels unfair and very disappointing.

2026幎4月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Credits expire every month / КреЎОты сгПрают кажЎый Ќесяц

RU:

ОплатОл МескПлькП Ќесяцев пПЎпОскО в Runway. ППчтО Ме пПльзПвался сервОсПЌ, МП креЎОты пП пПЎпОске у Runway кажЎый Ќесяц сгПрают О Ме МакаплОваются. В ОтПге Оз ПплачеММых Ќесяцев ПсталПсь всегП 125 креЎОтПв. ЕслО пПльзуетесь реЎкП — пПЎпОска Runway крайМе МевыгПЎМа.

EN:

I paid for the Runway subscription for several months. I barely used the service, but the subscription credits expire every month and do not accumulate. In the end, only 125 credits remained from the paid months. If you don’t use the service regularly, the Runway subscription is very poor value

2026幎3月9日
自発的なレビュヌ
5぀星のうち2の評䟡

Started off well but didn’t continue functioning sufficiently

During the free trial I was very impressed with the app and it did exactly what I needed. Then after purchasing the ai stopped being able to follow simple promos like ‘landscape’ or ‘portrait’, if I imported a portrait it would turn it into landscape and vice versa. It appeared to stop following my prompts when I purchased the plan, but this could be coincidental.

I messaged to ask to have £10 - £25 credits reimburse to my Runway account. I’d wasted far more than this on the app not following simple prompts, so in my opinion, this was a fair ask. They havent got back to me so I imagine my request has been ignored.

2026幎2月20日
自発的なレビュヌ
5぀星のうち1の評䟡

Marketing Hype vs. Real-World Performance: A Significant Gap

I subscribed to Runway expecting high-quality generative video results based on their marketing materials. The promotional content strongly suggests that cinematic-quality videos can be created from well-structured prompts.

However, in practice, I was unable to generate even a simple 3D turntable animation of a clean geometric logo that matched the provided reference images. Despite carefully refining prompts, simplifying instructions, and even using AI assistance to optimize prompt structure, the outputs consistently failed to match the requested design or maintain visual consistency.

The system frequently:

Altered the original design by adding unwanted elements

Flattened 3D depth despite explicit volumetric instructions

Failed to maintain structural integrity during rotation

Produced results inconsistent with the given references

This required repeated attempts, consuming credits without achieving the expected outcome.

The gap between marketing expectations and real-world performance is significant. If professional-grade cinematic results are advertised, users should be able to achieve high-quality short animations with reasonable control and reliability.

At this stage, I do not feel the product meets the level of precision or consistency suggested by its promotional materials.

2026幎2月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Scam company.

Scam company.
Bought some credits, it would not do what I asked, kept doing wildly out of line things. When I asked for a refund they said they read my prompts and could see why I was frustrated but don't refund used credits. It literally was doing NOTHING near what I asked it. This company should not be allowed to be in business.

2026幎1月16日
自発的なレビュヌ
5぀星のうち1の評䟡

SCAM ALERT: Subscription is a Trap – Credits Disappear Instantly

Aquí tienes una reseña negativa estructurada en inglés, lista para ser publicada, que refleja con precisión tu experiencia con la herramienta de video AI, Runway:

⭐ SCAM ALERT: Subscription is a Trap – Credits Disappear Instantly
(Rating: 1 out of 5 Stars)

I initially tried Runway's free plan, only to find it was essentially useless and offered almost no real functionality. The quality shown in their marketing, however, convinced me to pay for a subscription, assuming it would provide a genuine opportunity to create complete videos.

This turned out to be a massive mistake.

I barely started generating a single video before my paid credits were immediately exhausted. I couldn't even get one valid, complete output; the system demanded I purchase more credits almost instantly. It completely negates the purpose of paying for a monthly subscription when the actual cost is tied to a rapidly depleting pay-per-use credit system.

I contacted customer service for an explanation and requested either a refund or a credit refill, but they flatly refused both options.

It is truly lamentable and incredibly frustrating to pay a recurring subscription fee only to be credit-gated and left unable to generate even a basic finished product. This setup is misleading. I deeply regret not having looked for reviews beforehand, as it seems many other users have fallen into the exact same trap.

Avoid the subscription unless you are prepared for immediate, hidden costs.

2025幎11月27日
自発的なレビュヌ
5぀星のうち1の評䟡

Disapointment

I am extremely disappointed with Runway. I purchased the Standard Plan and used it for a single prompt, which immediately consumed 320 of my 625 credits. After that, I wasn’t able to generate any more videos.

Runway’s website feels unclear and deceptive in how it presents its plans and credit usage. It was also very difficult to find a way to contact the company.

The only positive part of my experience was that Runway processed my refund quickly.

2025幎11月15日
自発的なレビュヌ

レビュヌの察象になっおいる䌁業の方ぞ

プロフィヌルを登録しお、Trustpilot の無料ビゞネス ツヌルにアクセスし、お客様ずの぀ながりを広げおください。

無料アカりントを取埗

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報