Luke was extremely professional and pleasant to deal with. He explained everything simply and in details. He understood straight away what my needs are, and he was honest and realistic about back log... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We recently bought an old cottage in Co Cavan. The area has no fibre broadband so we contacted Rural WiFi and were immediately taken back by their friendly customer service team. Everything was explai... もっと見る
企業が回答しました
Lovely friendly service , nothing too much bother , however they are much more expensive than our new supplier will be , I originally gave four stars but I am changing my review as I have found out... もっと見る
I’ve been working from home now for 4 years using Rural WiFi. I’ve never had any trouble with speeds and been able to have Teams and Zoom meetings with no issue at all. The team have always been incre... もっと見る
企業が回答しました
企業情報
当該企業による記述
Rural WiFi provides broadband to urban and rural areas of Ireland. We provide 100% connectivity across Ireland, with one of our four broadband solutions - Fibre, Wireless, Satellite and 5G. We understand that dependable internet access is crucial, and our mission is to ensure that even the most remote locations have reliable connectivity Why Choose Rural WiFi? Wide Coverage: Reliable connectivity in even the most remote areas. Flexible Solutions: Options for fibre, wireless and satellite internet to meet your needs. Top-Notch Support: Award winning customer service for seamless installation and support. Clear Pricing: Transparent costs with no hidden fees. Community Commitment: A small Irish business dedicated to local service and support. At Rural WiFi, we go above and beyond to ensure you stay connected, offering personalised support every step of the way. Our engineer call-out service is available to optimise your internet speeds and ensure you get the most out of your connection. We're committed to delivering the best possible experience and making sure you stay seamlessly connected. Choose Rural WiFi for dependable internet access and outstanding customer care.
連絡先
Rural WiFi, Perigord House, D15W5YW, Dublin 15, アイルランド
- +35312118653
- info@ruralwifi.ie
- ruralwifi.ie
4.0
ほぼ満足
495件のレビュー
最近のレビュー依頼の記録はありません
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I had a great experience with Rural…
I had a great experience with Rural Ireland Wi-Fi . Luke made the setup process quick and easy,
2024年9月16日
自発的なレビュー
Rural WiFi からの回答
Hi Shauna, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us and with Luke in particular. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Great service
Great service from initial contact and great follow up to check it's all working ok.
2024年9月16日
自発的なレビュー
Rural WiFi からの回答
Thanks Trevor. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Rural Wifi are great
Rural Wifi are great, we have had wifi off them for nearly 2 years! We went with them as no other provider could offer us good wifi for our location at the time. Rural wifi service has been great, never had any issues, only minor drops in connectivity with extremely bad weather, but only ever a few minutes here and there. Also I like with Rural Wifi you can easily speak to a person if there is any issues and they also contacted me to let me know when there was better services available in my area and to offer me a reduced bill without asking! I probably could get a slightly cheaper monthly bill off one of the bigger companies but to me the reliability of Rural wifi and the ability to easily speak to a person should there be an issue is worth the extra few euro each month!
2024年9月16日
自発的なレビュー
Rural WiFi からの回答
Hi Erin, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us. We're grateful for customers like you who recognise and appreciate our efforts. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Best Service Provider Experience: This was our third interaction with…
This was our third interaction with Rural Wi-Fi and it was a pleasure to deal with Luke Carroll and his colleagues from previous occasions. Luke was efficient, precise and courteous throughout. The level of service is far better than we have become used to from others.
2024年9月12日
自発的なレビュー
Rural WiFi からの回答
Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us. We strive to provide exceptional service and it's incredibly rewarding to know that we succeeded in meeting your expectations. Your satisfaction is our top priority, and your feedback reinforces our commitment to delivering outstanding customer experiences. We're grateful for customers like you who recognise and appreciate our efforts. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Good experience
Spoke to Luke today ...I have to say he was very helpful and a great communicator ...answered all my questions. I've decided to give rural broadband so lets hope it does what it says on the tin...so far so good I'll review furthered ots installed
2024年9月12日
自発的なレビュー
Rural WiFi からの回答
Hi John, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us. . If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Luke was a gentleman to deal with and…
Luke was a gentleman to deal with and explained everything clearly.
2024年9月9日
自発的なレビュー
Rural WiFi からの回答
Hi Conor, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us and with Luke in particular. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
I had a great experience with Luke…
I had a great experience with Luke Carroll today and from all my dealings with rural WiFi they always go out of there way to help me. I dealth with Luke several times over the last few months and I found him very professional and diligent
2024年9月10日
自発的なレビュー
Rural WiFi からの回答
Hi Graham, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us and with Luke in particular. We strive to provide exceptional service and it's incredibly rewarding to know that we succeeded in meeting your expectations. Your satisfaction is our top priority, and your feedback reinforces our commitment to delivering outstanding customer experiences. We're grateful for customers like you who recognise and appreciate our efforts. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Recently joined up with rural WiFi
Recently joined up with rural WiFi. Got chatting to Luke very pleasant and helpful lad
2024年9月9日
自発的なレビュー
Rural WiFi からの回答
Hi Kevin, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us. We strive to provide exceptional service and it's incredibly rewarding to know that we succeeded in meeting your expectations.All the best, Rural WiFi
Had a lovely chat with Luke this morning he was very helpful
Had a lovely chat with Luke this morning..he was so helpful and a lovely person to deal with.
2024年9月10日
自発的なレビュー
Rural WiFi からの回答
Hi Helen, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Immediate help is given in an understanding way. Research done very efficiently to find cause of problem and solution offered and expedited straight away. It was a great relief to get a" diagnosis"
Ciara was the best customer service person I ever had the pleasure of dealing with. She was very efficient and helpful and immediately found out the problem and solution while having a lovely conversation with me about a mutual interest. And the solution was expedited immediately. Ciara is a gem. Rural WiFi always were top class in their dealings with me and the only ISPwhiich could give me coverage and service where I live.
2024年9月10日
自発的なレビュー
Rural WiFi からの回答
Hi Ann, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us and with Ciara in particular. We strive to provide exceptional service and it's incredibly rewarding to know that we succeeded in meeting your expectations. Your satisfaction is our top priority, and your feedback reinforces our commitment to delivering outstanding customer experiences. We're grateful for customers like you who recognise and appreciate our efforts. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
I recently signed up to your rural…
I recently signed up to your rural broadband scheme and was looked after very well by Luke Carroll, Luke was very polite and professional on the phone and helped me greatly with his knowledge on how our new Internet will work, many thanks again Luke, it was a pleasure to speak with you, Elizabeth Chambers
2024年8月29日
自発的なレビュー
Rural WiFi からの回答
Hi Elizabeth, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us and with Luke in particular. We strive to provide exceptional service and it's incredibly rewarding to know that we succeeded in meeting your expectations. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Simply amazing service and support
Ciara at Rural Wifi has been a fantastic support in ensuring success with our account. We are waiting for fibre cabling to be installed. This takes way longer than I anticipated as we moved into our self build in a rural part of the west. Ciara and the team helped ensure that we have temporary wifi until fibre goes in. Her team guided us through a really simple process and now we have excellent temporary wifi in our home. Response times have been incredibly fast from Ciara and the team. I can honestly say that Rural wifi genuinely care and have a personable approach compared to other services.
2024年9月9日
自発的なレビュー
Rural WiFi からの回答
Hi Patrick, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us and with Ciara in particular. We strive to provide exceptional service and it's incredibly rewarding to know that we succeeded in meeting your expectations. Your satisfaction is our top priority, and your feedback reinforces our commitment to delivering outstanding customer experiences. We're grateful for customers like you who recognise and appreciate our efforts. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Dawn from Rural Wifi.
Had the pleasure in dealing with Dawn from Rural WIFI. I was experiencing double NAT issues and over the course of a few weeks Dawn was kind enough to stick it out with me and help me sort it. Really went above and beyond, couldn't recommend the customer service enough!
2024年9月9日
自発的なレビュー
Rural WiFi からの回答
Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us and with Dawn in particular. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
My WiFi has been driving me crazy over…
My WiFi has been driving me crazy over the last while and Luke was brilliant at offering me a better alternative for an affordable price. He’s highly professional and knows how to do his job.
2024年9月5日
自発的なレビュー
Rural WiFi からの回答
Hi Sandra, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us.. and with Luke in particular. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Rural WiFi からの回答
Hi Ronan, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us.. and with Luke in particular. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Rural Wi-Fi was recommended to me by a…
Rural Wi-Fi was recommended to me by a friend who told me to make sure to ask for Luke. I have to say I wasn’t disappointed. As someone who is not particularly tech minded, he explained the procedure very clearly and in an easily understood way. Looking forward to having a great experience with Rural WiFi.
2024年9月5日
自発的なレビュー
Rural WiFi からの回答
Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us and with Luke in particular. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Luke was extremely professional and…
Luke was extremely professional and pleasant to deal with. He explained everything simply and in details. He understood straight away what my needs are, and he was honest and realistic about back log and waiting time why I appreciate. No classical sales pitch crap. I just hope my internet speed will be as good as initial chat with Luke.
2024年9月2日
自発的なレビュー
Rural WiFi からの回答
Hi Antonio, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us and with Luke in particular. We're grateful for customers like you who recognise and appreciate our efforts. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
Luke was very professional
Luke was very professional, he listened to my problem and came back to me with the right solution. Thanks Luke for all your help
2024年9月2日
自発的なレビュー
Rural WiFi からの回答
Hi Stephen, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. We strive to provide exceptional service and it's incredibly rewarding to know that we succeeded in meeting your expectations. Your satisfaction is our top priority, and your feedback reinforces our commitment to delivering outstanding customer experiences. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
I’ve been working from home now for 4…
I’ve been working from home now for 4 years using Rural WiFi. I’ve never had any trouble with speeds and been able to have Teams and Zoom meetings with no issue at all. The team have always been incredibly helpful and adjusted my coverage to use the best source proactively. I can’t rate them highly enough for people living in rural areas with no option of fibre broadband.
2024年9月1日
自発的なレビュー
Rural WiFi からの回答
Hi Sara, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us. We strive to provide exceptional service and it's incredibly rewarding to know that we succeeded in meeting your expectations. Your satisfaction is our top priority, and your feedback reinforces our commitment to delivering outstanding customer experiences. We're grateful for customers like you who recognise and appreciate our efforts. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
From enquiry to installation Rural WiFi…
From enquiry to installation Rural WiFi have been excellent. A recent technical issue was handled efficiently and these folks were personally involved in their follow up. Exvellent indeed.
2024年8月6日
自発的なレビュー
Rural WiFi からの回答
Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and your support of our business. It's wonderful to hear that you had such a positive experience with us. If there's anything else we can do for you, please don't hesitate to let us know. All the best, Rural WiFi
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