Bought an expensive blender, it broke after 2 years and minimal use. The spinning mechanism was leaking black fluid into the jug, I only noticed after mixing a soup that should have been wh... ãã£ãšèŠã
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Ich habe eine Kaffeemaschine bestellt. Es wird ausdrÃŒcklich darauf hingewiesen dass die Lieferzeit 3-4 Werktage betrÀgt. Heute ist der 4. Tag und ich habe mich an den Kundendienst gewandt um zu erfrag... ãã£ãšèŠã
Die Kommunikation mit dem Support verlief einwandfrei und war sehr kulant und professionell. Habe ein AustauschgerÀt bekommen, da mein Airfryer innerhalb er Garantie einen Defekt hatte. Also....alles... ãã£ãšèŠã
I have owned a Russell Hobbs kettle for over 15 years, which is completely reliable and is used almost daily. Then one day, a part broke and I bought a new product from a competitor. To my disappointm... ãã£ãšèŠã
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The best iron for your home
On Friday 13th January 2023 I bought a Russell Hobbs Freedom Cordless Iron RHC580 for $137.49 from eBay so I could mirror the image, print the transfer then iron it onto the shirt.
SERVICE-CLIENT LAMENTABLE
Notre grille-pain ne fonctionne plus aprÚs 18 mois d'utilisation et est encore sous garantie. Depuis mars, j'essaie en vain de résoudre le problÚme : aprÚs plusieurs appels téléphoniques, formulaire de contact, envoi de photos de l'appareil et de ses caractéristiques, toujours rien...le service-client me balade. Je ne recommande pas cette marque que j'avais choisie pour sa réputation.
Great kettle, shame about the customer service
I bought a kettle to replace an old one which had broken. Same model, which is great. The problem is with customer service. The item came in a box which has a special offer, so I went to the RH website to claim my discounted descaler - only to find that descaler does not appear on their site at all.
So I sent a message via a web form, then I got a reply from a different company (Universal Products) asking for more info. When I contacted them by webchat, as suggested, they referred me back to the RH customer services site. This morning, the RH site is not even offering the form to get in touch, just a phone number. I have already wasted so much time on this, I certainly shall not be ringing them.
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