Rustic Travel レビュー 

208
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

Had a great time while travelling through Malaysia with Rustic Travel. Always had the opportunity to text my contact person Jonathan for scaduling, advices and changing plans. Thanks!

5つ星のうち5の評価

Great trip through Malaysia All transfers went smoothly, hotels organised were perfect and the guided day tours were enjoyable and well planned. Our KL guide Lucas was brilliant and the service and... もっと見る

5つ星のうち5の評価

From start to finish our experience with Rustic Travel has been exceptional. Instructions for each step always arrived at exactly the right time and everyone who picked us up always arrived on time w... もっと見る

5つ星のうち5の評価

Everything that we wire promised from the start when we bought the trip to Bornen has been fullfilled and to our satisfaction. Due to the airspace crisis which no one could predict. Jonathan helped... もっと見る

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  1. 旅行代理店

当該企業による記述

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4.9

優良

TrustScore 5段階評価の5

208件のレビュー

5つ星
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4.9

すべてのレビュー

(208)

過去12か月のレビュー数: 30

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5つ星のうち5の評価

not always rusic sometimes a little luxury

We came to Borneo for 4 days as part of an extended trip in maaysia. we travelled with my son and his wofe who live in KL. We wanted a trip to capture the essence of the wildlife of the country in the time we had. We startedt in seiplok to see the feeding stations of the organutans and visted the rainforest centre which is a must- do not miss it out. stayed in a great lodge there too. Then we transferred by boat to another lodge about 2.5 hours down a river where we saw a wide variety of animals and birds. The trip went smoothly and we even changed the itinerary at the last minute due to the weather. the last lodge did not have air conditioning so it wa challanging for us but it did have fans. We felt that Rustic Borneo managed our trip well and were accessible when we needed to make a last mintue change, i would recommend them as an agent to guide you through Borneo

2014年4月18日
自発的なレビュー
5つ星のうち5の評価

Upåklagelig service og engageret deltagelse.

Tak til Peter og Rustic Borneo for en super god ferie og top service.
Turen var skruet sammen i tæt dialog med Peter og hans lokalkendskab gjorde at vi fik det præcis som vi ønskede. Vi følte hele tiden at han "fulgte med" i forløbet af rejsen og stod klar i kulissen med en hjælpende hånd. Vi kan på det varmeste anbefale Peter og Rustic Borneo.
MVH
Jørn Hansen og Jane Clausen

2014年3月26日
自発的なレビュー
5つ星のうち5の評価

Borneo - Fantastisk tur, land og planlægning af tur

Vi har kun godt at sige om Peter Stenberg fra Rustic Borneo Travel - lige fra første kontakt til hjemturen, stor ros til hele arrangementet :-)

Alt omkring planlægning klappede og det blev fulgt til punkt og prikke, og endda da vi pludselig havde behov for tidligere transport end forventet, blev dette også fikset på "nul komma fem".
Peter satte sig hurtigt ind i den tur vi ønskede, og var gennem hele forløbet meget reel omkring de oplevelser vi havde valgt, og om de ville indfri vores forventning eller ej - tillidsvækkende. Og hans antagelse kan vi kun sige, var helt korrekte!

Den Malaysiske del af Borneo er oplagt som en fantastisk oplevelse, hvis man er til dyr i regnskov både set fra floderne og "monkey vejene", vand med snorkling blandt fisk og koraller, skildpadde oplevelser og bjerge! Mt. Kinabalu bjerget - tro os - det er hårdt, trappe på trappe, sten på sten og kun op op og atter op!! Fantastisk udsigt.

Fra os - de varmeste anbefalinger af både Peter Stenberg og landet med kultur, mennesker og alt hvad det byder på :-)

De bedste rejsehilsner
Tina og Per

2014年3月24日
自発的なレビュー
5つ星のうち5の評価

Rustic Borneo lives up to expectations!

Rustic Borneo organised a wonderful tour of Sabah for us. The tour guide was a local man whom was extremely good-humoured and extremely knowledgeable about the local area and the wildlife. He was passionate about Sabah and obviously enjoyed his job. Rustic Borneo ensured that we had comfortable places to stay, some of them very luxurious and the meals were excellent. We were particularly pleased when one of the Lodges intimated that most of their food came from Sabah. The jungle was amazing, lots of wildlife, plenty of boat trips to look for more orangutans and so on. It was the wet season but despite the rain and high humidity it was a wonderful experience.

Thank you to Rustic Borneo for making the whole trip and planning such a memorable experience.

2014年1月30日
自発的なレビュー
5つ星のうち5の評価

Memorable trip in beautiful nature, service-minded organizers, and a few hickups

Arrival and reception was good, the owners of Rustic Borneo met us the first evening for dinner.

Sandakan and Sepilok
We had a good guide (Adrian) that also doubled as driver for the first two days around Sandakan and Sepilok. The rainforest discovery centre was a rather good introduction and surprisingly uncrowded. The cruise on the Kinabatangan river was rainy but rather good although we failed to understand the enormous fascination with the proboscis monkeys. Sure, they're interesting but we though less time could have been spent on them. The accommodation by the river Borneo Nature Lodge was good, both with regard to facilities and service. The visit to the Gomantong cave was kind of interesting but what we will remember is that we were lucky to see no less than four wild utangutans! Two mothers with their youngs. Our stay at the Sepilok Forest Edge resort was unfortunately really bad. There was nothing wrong with the facilities but the staff lacked all sense of service and did not want to take responsibility for anything. Our rooms were poorly cleaned and after trying to make them clean my room three times they still failed to change the sheets. Rustic Borneo later apologized, took responsibility and rebooked our second night to a good resort (further down).

Turtle Island
The operations at Turtle Island are a monopoly which does not do justice to the great resource that the island is. The service and food was rather bad (especially considering the price), you are required go to the island in the early morning and spend all day there for no good reason (you're all just waiting for the turtles that come at night), the guide (Idil) had bad English and treated us like a bus load of schoolchildren even tough we were just five people. We would have been just as well off without our guide since he did nothing most of the time. As anybody visiting can see , the operations could be greatly rationalized and improved if the people in charge would decide to try. Apart from the monopoly problems, the adult turtle we saw was majestic and the new-born turtles were really cute and energetic. The conservation work seems a lot more serious than the tourist operations. In short, great potential with the amazing sea turtles but you have to weigh it against the price and poor service.

Sepilok Orangutan Conservation Centre
We unfortunately had the same guide as on Turtle Island so he wasn't of much use. The orangutan feeding was ok but we were a lot less interested since we had already seen them in the wild. It was also rather crowded. However, in the evening we took the nightwalk and was treated to flying squirrels, snakes, frogs and poisonous insects, guided by a knowledgeable park ranger. Due to the problems with accommodation earlier, Rustic Borneo had quickly rebooked us to a resort right next to the Centre which was very good, great service and facilities.

Kinabalu
The Cottage Hotel was ok. Service and food not great, room spacious. Biggest issue was that they insisted on using some strong smelling stuff for cleaning the floors, including in the restaurant. However, accommodation just around new year so close to the park seemed rather limited. The plan was to climb the mountain as two os uf did. Great although rather exhausting experience. On the way down from the top we did the Via Ferrata adventure course. I can recommend the longer version is you have the strength. The Mountain Torq staff that arranges the via ferrata was professional and safety was good. Unfortunately, one of us did not feel well and could not climb. Rustic Borneo then (in the morning of the 31st of December) swiftly arranged transportation to Kota Kinabalu and a hotel there. No extra charge as compensation for earlier hotel trouble!

Kota Kinabalu
We had a few relaxing days in a villa at the Nexus resort before going home. I went for a one day dive trip which I enjoyed. We also visited the KK markets and city centre.

In conclusion, it was a good trip. Lots of things to see, lots of nature, a great mountain, lots of activities and quite a bit of relaxation at the end. There were a few problem during the trip but many of these cannot be blamed on Rustic Borneo and when they could influence the situation they took responsibility and worked swiftly to deal with the issue. We normally do not travel using a tour organizer but Borneo is hard to get around without your own transport and Rustic Borneo gave us a good price and helped us design our own tour just for the three of us.

2014年1月18日
自発的なレビュー
5つ星のうち5の評価

Amazing, excellent, professional, friendly

We had a wonderful holiday. We fell in love with Borneo. We are so happy that we chose you as our travel companion. We will definitely recommend you to other people who may travel to Borneo. We were fascinated by the country, by the people, by the wildlife and by the food.
The entire organization of Rustic Borneo Travel was perfect. We were always picked up and brought to our various destinations on time and were taken care of really well. The accommodation at all places was good. Our favorite place was Borneo Nature Lodge. We felt very “at-home” and well taken care of there. The service was excellent. The food was really good at all places, but also the best at Borneo Nature Lodge. The tour as such was diversified and gave us a nice picture of Borneo.
Our biggest challenge was climbing Mount Kinabalu. It was tough, but an amazing experience. Our mountain guide was very friendly and good for us. He took very good care of us.
The river cruise was fascinating and we saw many animals. Also our tour through the jungle was very interesting.
All in all we were very impressed by everything and your organization of everything was great.
We will definitely come back to Borneo. It is a beautiful country. Thank you for everything.
Best wishes for 2014

2014年1月17日
自発的なレビュー
5つ星のうち5の評価

Wonderful vacation!!

Our tour was well organized by Joe. We were very well taken care of by excellent guides and made life-long memories. Being able to release baby turtles was very special--thank you to our tour guide Ben for that. Adrian was our tour guide for the rest of our trip. He was very knowledgeable, fun to be with and excellent at spotting wildlife which was our main reason for this trip. We were very fortunate to have seen just about everything we wanted to see. My husband also enjoyed one evening at the Borneo Nature Lodge fishing with Chinta (an employee of the lodge who volunteered his time).
We absolutely enjoyed our trip and would recommend Rustic Borneo to all of our family and friends.

2013年12月9日
自発的なレビュー
5つ星のうち5の評価

Excellent well organised trip

We decided to book through Rustic Borneo from the UK and we were very impressed that everything went smoothly. We only had a specific date to holiday in Borneo and Joe did a fantastic job arranging everything in a very quick and easy way.

All accommodation, travelling and guides were perfect and the value was alot better than UK based travel agents. We had a fantastic time and would recommend to anyone wanting to experience Borneo.

2013年10月24日
自発的なレビュー
5つ星のうち5の評価

Super Rejseselskab hvis man vil Oplev Borneo helt tæt på

Min famile (to voksne og vores ti måneder gamle dreng) og jeg har rejst med Rustic Borneo Travel med stor fornøjelse. Et yderst professionelt rejseselskab hvor man hele tiden er i trygge hænder, servicen er i top og personalet er meget dygtige og de har en stor lokal viden. Derudover er der mulighed for dansk talende guide, hvilket var et stort plus for os.
Skal I ud og opleve verden vil jeg til enhver tid anbefalde Rustic Borneo Travel, - det bliver en oplevelse I aldrig glemmer!

2013年9月15日
自発的なレビュー
5つ星のうち5の評価

Vores bedste ferie

Vores ferie med Rustic-Borneo, er noget af det mest fantastiske, vi nogensinde har oplevet. Med Peter og Melissa som guider, fik vi de bedste oplevelser. Vi glæder os rigtig meget til at komme tilbage. Nye ture er bestilt, hos Rustic-Borneo.

2013年9月5日
自発的なレビュー
5つ星のうち5の評価

rustic - borneo delivered a custom made tour of our personal choice

'We had a lovely holiday in Sabah earlier this year.
Our tour company would not organize the trip we requested to Sepilok and Sandakan.
We are not that worldly, so we felt cautious being recommended rustic-borneo via a friend.
However, we had no reason to be concerned at all. Arranging the trip and booking could not have been easier with everyone speaking perfect English and accepting phone calls, texts and emails. We were met at the airport by our guide, Adrian, who was charming and extremely informative. He showed us the main sites and some other little gems, never rushing us and making sure we didn't miss anything.
With Adrian as our guide we felt perfectly relaxed and we would be pleased to recommend rustic-borneo to anyone. They delivered a very personal and enjoyable tour and made sure this aspect of our holiday was a success.'

David & Katherine Hartoch, Lincolnshire UK

2013年9月5日
自発的なレビュー

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