Visited their Crystal Palace branch yesterday for the first time. Both the optometrist Millie and the dispenser took a real interest in me as a patient, and made sure that I was entirely satisfied at... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Visited their Crystal Palace branch yesterday for the first time. Both the optometrist Millie and the dispenser took a real interest in me as a patient, and made sure that I was entirely satisfied at... もっと見る
企業が回答しました
We had an excellent experience with our little Alex’s eye check. The staff were incredibly professional, patient, and kind, making the whole process smooth and stress-free. They took the time to ensur... もっと見る
企業が回答しました
Millie, the optician, was on time for my appointment. She was extremely kind, helpful and thorough in checking my eyes. She kept explaining things and encouraged me to ask questions during my eye... もっと見る
企業が回答しました
Woodfall were, first of all, very efficient. They also felt trustworthy and reliable - as indeed the excellent results of my experience with them have proved. On top of that - and I find this really i... もっと見る
企業が回答しました
当該企業による記述
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
27 Westow Street, Crystal Palace, SE19 3RY, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The customer service is wonderful. Polite and helpful. Love the staffs. The best Optician that I have ever had in 75 years.

R Woodfall Opticians - Crystal Palace からの回答
I had my eyes checked for the first time in a long time. I was very intrigued with how thorough the exam was. The ophthalmologist was very friendly and efficient in explaining the results to me.

R Woodfall Opticians - Crystal Palace からの回答
Woodfalls were really thorough, taking time to explain the eye test results and helping me with my choice of new glasses !

R Woodfall Opticians - Crystal Palace からの回答
My son had a wonderful experience during his eye examination. The staff were incredibly warm, patient, and friendly, which made him feel comfortable and at ease throughout the entire process. He actually enjoyed the examination - something I didn’t expect! It turned out to be a very positive and engaging experience for him. We’re really happy with the care and attention he received.

R Woodfall Opticians - Crystal Palace からの回答

R Woodfall Opticians - Crystal Palace からの回答

R Woodfall Opticians - Crystal Palace からの回答
My experience was very nice the works there made me feel comfortable they were so welcoming .

R Woodfall Opticians - Crystal Palace からの回答
Everyone at this business was very friendly, helpful and professional. Based on my good experience I would recommend this optician.
I’ve used Woodfall’s branches at both West Norwood and Crystal Palace and have been very impressed by the service they provide. The staff are caring, polite and you really feel like you’re being looked after. You get plenty of information and reminders about any appointments and they will go out of their way to sort out any issues.
R Woodfall Opticians in Crystal Palace - specifically - is one of the best opticians that I have used for my family. All the technicians and desk staff are attentive, patient, courteous, friendly, flexible, knowledgeable and calm. The environment is warm and inviting and my school aged children are always put ease. When they found out that my daughter had to return back to boarding school and would not be around by the time her glasses were ready, they ordered it express and even waited after the shop had closed for her glasses to arrive in order for her to be able to use them at school. I am extremely grateful to them all and especially the ladies that were on shift that day. Thank you all so much x

R Woodfall Opticians - Crystal Palace からの回答
The friendly staff always ready to help wheee possible, they explain what the treatment involves and how long it would take.

R Woodfall Opticians - Crystal Palace からの回答
I had an absolutely fantastic experience. My optician Millie was just amazing. Very knowledgeable, passionate about her work, and incredibly nice. I would definitely recommend.

R Woodfall Opticians - Crystal Palace からの回答
Clean, modern environment. Friendly staff and knowledgeable and efficient service

R Woodfall Opticians - Crystal Palace からの回答
Very professional service and patient. Show strong care and very helpful.

R Woodfall Opticians - Crystal Palace からの回答
Woodfall were, first of all, very efficient. They also felt trustworthy and reliable - as indeed the excellent results of my experience with them have proved. On top of that - and I find this really important - they are friendly and chatty! Visiting their shop in Crystal Palace is almost like dropping in on friends. Excellent.

R Woodfall Opticians - Crystal Palace からの回答
Amazing service just loved it could not be much better

R Woodfall Opticians - Crystal Palace からの回答
I was overdue for my eye test which has deteriorated- hence looked into having variafocals instead of separate lenses - costly but hopefully will be more beneficial

R Woodfall Opticians - Crystal Palace からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。