Have been bringing my children here for over 10years now and cannot fault the amazing sight tests given. Annie is an exceptional optometrist and gives such a thorough examination. All the staff at... もっと見る
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I had a very good experience with my optician. She was very thorough and caring . The whole team are lovely in the shop . Very professional and go out of their way to help the customers. Excellent s... もっと見る
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... もっと見る
企業が回答しました
The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... もっと見る
企業が回答しました
企業情報
R Woodfall Opticians - East Dulwich について
当該企業による記述
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
連絡先
46 Lordship Lane, East Dulwich, E22 8HJ, London, 英国
- 020 8299 6622
4.9
優良
202件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Optometrist always very skilled and…
Optometrist always very skilled and excellent manner and communication skills.
2026年5月26日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your lovely feedback. We’re delighted to hear that you value the optometrist’s skill and clear communication, as well as their excellent manner. Providing thorough, professional care while ensuring everything is explained clearly is something we take great pride in. Your comments are very much appreciated by the whole team.
The service here is exceptional
The service here is exceptional. I went for an appointment just this week and Annie was absolutely fantastic. She did the best most comprehensive eye test ihe ever had and I can’t thank her enough. Meanwhile Sana who works there has always been fantastic and really makes sure you get the glasses that are right for you. She’s so kind and helpful. This is the place to go for glasses.
2026年5月26日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your wonderful feedback. We’re delighted to hear that you received such an exceptional level of service and a truly comprehensive eye examination. It’s especially lovely to know Annie made such a fantastic impression during your appointment, and that her thoroughness was so appreciated.
We’re also really pleased to hear your kind comments about Samar and the care and attention she gives when helping you choose the right glasses. We will make sure your comments are shared with them both, as feedback like this means a great deal to the team.
Thank you again for your recommendation and support.
I was treated with kindness and understanding,helpfulness.
I get everything out of this appointment.
2026年5月12日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your lovely feedback. We’re so pleased to hear that you felt treated with kindness, understanding, and helpfulness throughout your appointment. It’s wonderful to know you feel you get everything you need from your visits with us — we really appreciate your support.
The Optician was very friendly3
The Optician was very friendly, she explaining what she was doing, and asking me if I had any questions, through the examination.
2026年4月30日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your feedback. We’re delighted to hear that the optician was friendly and took the time to explain each step of the examination, as well as checking in to answer your questions. Clear communication and patient reassurance are very important to us.
We really appreciate your comments and look forward to seeing you again.
Lovely staff
Lovely staff, great communication. Fab eye test for my 5 year old, they're great with kids. Thank you!
2026年5月12日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your lovely feedback. We’re delighted to hear that you found our staff welcoming and communication clear, and that your 5-year-old had such a positive eye test experience. It’s especially great to know our team made them feel comfortable—paediatric eye care is something we take real pride in.
We really appreciate your kind words and look forward to seeing you again.
Really nice and professional staff
Really nice and professional staff, good range of glasses to choose from.
2026年5月5日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your lovely feedback. We’re so pleased to hear you found our team friendly and professional, and that you enjoyed the range of glasses available. We appreciate your support and look forward to seeing you again soon!
Nice servis
Nice servis
quick help
Any time we come is exelent
Sam very helpfull
All team great
Hello from Bus Driver😜🚎🚎🚎
2026年5月7日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your wonderful feedback!
We're delighted to hear that you always receive quick help and excellent service whenever you visit us.
Sam will be especially pleased to know that you found her so helpful, and we'll be sure to pass on your kind words to the whole team.
A big hello back to our favourite bus driver! 😜🚎 Thank you for your continued support—we look forward to seeing you again soon. 😊
Exceptional service and attention
2026年4月10日
R Woodfall Opticians - East Dulwich からの回答
Many thanks for the 5 ⭐⭐⭐⭐⭐
Very friendly and professional service…
Very friendly and professional service from beginning to end. Can’t recommend them enough. Very attentive and addressed all my concerns. Thank you 🙏
2026年4月25日
R Woodfall Opticians - East Dulwich からの回答
Thank you so much for your kind words! We’re really glad to hear you had a positive experience from start to finish. It means a lot to know that you felt well taken care of and that all your concerns were addressed. We truly appreciate your recommendation and look forward to helping you again in the future 🙏
They always asking about your eyesight.
They always asking about my eyesight. It has always been the same for many years since I had Type 2 Diabetes in 2008.
2026年4月13日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your feedback. We completely understand how it might feel repetitive, especially when your prescription has remained stable for many years.
Because of conditions like Type 2 Diabetes, we always take a consistent and thorough approach at each visit. Even when your eyesight feels unchanged, regular checks allow us to monitor for any early signs of changes that may not yet affect your vision, helping to protect your long-term eye health.
We really appreciate your patience and are always here to explain anything in more detail if it helps make your visits more comfortable.
Customer for at least ten years since…
Customer for at least ten years since they took over from Jay's who retired.
Honest and helpful.
2026年4月20日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your kind feedback
My good experience
What made my experience good, was all staff members were polite respectful and helpful.
All my questions were answered and to the point.
2026年4月22日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your feedback. We’re really pleased to hear that the team were polite, respectful, and helpful throughout your visit.
It’s great to know all your questions were answered clearly and to the point, and that this helped make your experience a positive one.
We really appreciate you taking the time to share your comments and look forward to seeing you again.
First class
My optician was friendly and thorough and gave me good advice.
I would recommend your services
2026年4月7日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your kind feedback. We’re delighted to hear you had a first-class experience and that your optician was both friendly and thorough in their care.
It’s great to know the advice provided was helpful, and we really appreciate your recommendation of our services. We look forward to seeing you again soon.
Highly professional
Highly professional, knowledgeable and helpful. Definitely customer orientated. Thank you!
2026年3月21日
R Woodfall Opticians - East Dulwich からの回答
Thank you so much for your kind words! We’re delighted to hear you found our team professional, knowledgeable, and helpful. Putting our customers first is always our priority, so your feedback really means a lot to us. We hope to see you again soon 😊
R Woodfall Opticians - East Dulwich からの回答
Thank you for your feedback! We’re glad to hear you found our staff helpful and that everything ran on time. We really appreciate you taking the time to share this and hope to see you again soon 😊
R Woodfall Opticians - East Dulwich からの回答
Thank you for your kind feedback! We’re so pleased to hear you found our team professional and friendly, and that you had a great experience with our optician. We really appreciate you taking the time to share this and hope to see you again soon 😊
Excellent service
Staff were very helpful with quick and prompt response to questions and requests.
2026年2月23日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your kind feedback. We’re so pleased to hear that our team were helpful and provided quick, prompt responses to your questions and requests. Delivering efficient and supportive service is something we really strive for. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Very thorough and reassuring…
Very thorough and reassuring examination by optician .
Helpful and friendly reception staff
2026年2月10日
R Woodfall Opticians - East Dulwich からの回答
Thank you for your thoughtful feedback. We’re delighted to hear that you found the examination thorough and reassuring, and that our reception team were helpful and friendly. Providing both professional care and a warm welcome is something we’re very proud of. We truly appreciate you taking the time to share your experience and look forward to seeing you again soon.
A true business model...
The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries.
I've tried some of the larger wellknown opticians in the past but found them dispassionate at best. Since being with RW i've had no issues or complaints, and will always recomend them to anyone in need.
2026年2月14日
R Woodfall Opticians - East Dulwich からの回答
Thank you so much for your thoughtful and detailed feedback. It truly means a lot to us.
We’re delighted to hear that you feel welcomed and well cared for by the team at Woodfalls. Providing compassionate, attentive service and taking the time to answer every question is something we genuinely value, so it’s wonderful to know that this has made a difference to your experience.
Your continued trust and recommendations are the highest compliments we could receive. We’re so pleased to have you with us and look forward to looking after you for many years to come. 😊
R Woodfall Opticians - East Dulwich からの回答
Thank you for your lovely feedback. We’re delighted to hear that you found our team professional, personable, friendly, and thorough. Providing a welcoming and high-quality service is very important to us, so your kind words truly mean a great deal. We look forward to seeing you again.
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