I have used Woodfall Opticians and their previous businesses over many years. The service of all staff is exemplary. From reception, consultation through to prescription, information and advice is... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As always, the staff are very welcoming, friendly and professional. The quality of expertise and care is consistently excellent and I have been coming here since the 1980s, so that's very impressive!... もっと見る
企業が回答しました
Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional. While I was going t... もっと見る
企業が回答しました
I arrived early for my appointment and I was seen within minutes,the optician was friendly and made me feel at ease.I was seen in a down stairs clinic as I struggle with stairs so I was grateful for t... もっと見る
企業が回答しました
企業情報
R Woodfall Opticians - Linklater & Gothelf Welling について
当該企業による記述
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
連絡先
136 High Street, Welling, DA16 1TJ, Kent, 英国
- 020 8303 4963
4.8
優良
187件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff are very nice and polite and…
The staff are very nice and polite and also very helpful
2025年12月19日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you very much for your feedback. It is greatly appreciated by our staff here at Welling!
Helpful staff with a lot of experience
Helpful staff with a lot of experience. They fast tracked my order so I could collect the specs before Xmas, so I could read the jokes in the crackers. They made choosing frames suitable for my needs easy.
2025年12月24日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you dearly for your feedback, It is greatly appreciated by our staff here in Welling. We are pleased that we could accommodate you with a speedy service and hope that you enjoyed your Christmas...and the jokes!
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you very much for your feedback, it is greatly appreciated.
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you very much for your feedback. We are glad we could be of assistance and hope all goes well with your cataract surgery.
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you for taking the time to leave your feedback!
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you dearly for taking the time to leave us your review!
Staff were very welcoming and helpful…
Staff were very welcoming and helpful the optician took time to answer any questions and explain what he was doing.
2025年12月1日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you very much for you review, we are pleased to have been able to assist you !
Excellent service, not so excellent pricing policy.
The service from the whole team is always excellent, it's wonderful to be treated like a person rather than a number.
I do not like the new policy of including advanced eye testing (OCT) as standard and not being able to opt out (of the additional cost).
2025年11月19日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Hi Zoe, thank you for your kind comments, it is vital we receive any feedback to help us improve our services.
OCT is now part of the private eye examination as standard due to its importance in detecting and monitoring eye disease.
The charge is not for the machine but for the expertise of our professional team in interpreting the results, we made the decision to incorporate it in every private examination in 2024, and that decision has proven to be invaluable for the health of many of our patients.
We truly value your custom and thank you for recognising the high level of professional customer service we provide.
Kind regards
R. Woodfall team
Lovely friendly staff!
Wonderful friendly staff who seem to go above and beyond to make sure you have a good visit and are well looked after!
2025年12月1日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Our team at Welling are pleased that you felt well look after on your visit to us. Thank you for taking the time to leave us your feedback.
Straight forward and helpful
They were straightforward and answered questions honestly.
Service was good, and they were helpful about a problem with old glasses as well.
Not sure whether they would have sold me more than required if not questioned.
2025年11月4日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you very much for leaving us your feedback.
Very helpful and friendly
Very helpful and friendly . Lovely optician Naema , the nice lady Kim who helped me with choosing my glasses and the reception ladies inc Linda who helped as well. I was very pleased with everything
2025年11月6日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you very much for your review!
Our team are delighted to have been able to help.
Happy specs wearer!
I’m a regular customer of Linklater in Welling and am always happy with my eye test and glasses. Their customer service is excellent both before and after glasses.
2025年10月22日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you very much for your review and choosing us as your eyecare provider! We are always happy to help.
Very thorough and professional service
Very thorough and professional service. The Optician was pleasant and empathetic.
2025年9月20日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you for your feedback. We are pleased tat you felt well cared for on your visit to us.
I felt comfortable
I felt comfortable, at ease and fully informed when I went for my eye test. A very professional and thorough Opticians.
2025年10月17日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thanks for your kind words! We’re delighted you felt at ease and had a great experience on your visit to us.
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you very much for your review as well as your continued support, we look forward to welcoming you back into practice!
Brilliant staff very professional …
Brilliant staff very friendly the eye examination was extremely professionally done would highly recommend thank-you for your care.
2025年9月3日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you very much for your feedback! We are glad to hear that you had brilliant service on your visit to us and are pleased to have been of assistance.
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Our team in Welling are pleased to hear that you had great service on your visit to us.
We are always happy to help, thank you for the visit!
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you for your feedback.
Linklater followed up one year on for…
Linklater followed up one year on for eye test as I have glaucoma to check on this condition, eye health and sight test. Do not need any further glasses as eyes are stable. Will reviewed in 12 months time.
2025年9月8日
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Your review is greatly appreciated by the team at Welling.
Thank you very much for your support, and we look forward to seeing you again next year!
R Woodfall Opticians - Linklater & Gothelf Welling からの回答
Thank you for your kind feedback! We look forward to seeing you in future.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。