I simply walked in so very glad that I did. Professional, friendly, welcoming and prompt. I felt very relaxed especially as Sara explained everything in detail which put me at ease. Will definitel... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but del... もっと見る
企業が回答しました
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... もっと見る
企業が回答しました
Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with gr... もっと見る
企業が回答しました
企業情報
R Woodfall Opticians - Sydenham について
当該企業による記述
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
連絡先
6 Sydenham Road, Sydenham, SE26 5QW, London, 英国
- 020 8778 4557
4.9
優良
412件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cataract Review
I got the best care experience ever. From the shop staff to the doctor. They were friendly and brilliant. I will recommend to my family and friends.
2026年3月13日
R Woodfall Opticians - Sydenham からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a great experience from start to finish and felt well cared for by both our shop team and optician. Your kind words and recommendation mean a lot to us, and we look forward to welcoming you, your family, and friends in the future 😊
The competence of the staff
The competence of the staff, on every level, as well as their friendliness!
2026年3月11日
R Woodfall Opticians - Sydenham からの回答
Thank you for your lovely feedback! We’re so pleased to hear you were impressed with the competence and friendliness of our team at every level. We really appreciate you taking the time to share this and look forward to seeing you again soon 😊
R Woodfall Opticians - Sydenham からの回答
Thank you for your lovely feedback! We’re so pleased to hear you had a brilliant appointment. We really appreciate you taking the time to share this and hope to see you again soon 😊
Friendly and professional optometrist.
Friendly and professional optometrist.
Appointment on time.
No sales pressure.
2026年3月11日
R Woodfall Opticians - Sydenham からの回答
Thank you for your kind feedback! We’re really pleased to hear you found our optometrist friendly and professional, and that your appointment ran on time with no pressure. We truly appreciate you taking the time to share your experience and hope to see you again soon 😊
Friendly
Friendly, attentive and no pressure on customer.
Seen at arranged time.
Nice cup of tea too.
2026年3月10日
R Woodfall Opticians - Sydenham からの回答
Thank you for your lovely feedback! We’re so pleased to hear you found our team friendly and attentive, and that your appointment ran on time with no pressure. It’s great to know you even enjoyed a nice cup of tea while you were here! We really appreciate you taking the time to share this and hope to see you again soon 😊
R Woodfall Opticians - Sydenham からの回答
Thank you for your kind feedback! We’re really pleased to hear you received excellent customer service. We appreciate you taking the time to share this and look forward to seeing you again soon 😊
Woodfall - my happy place to go
Woodfall is my happy place to go for service with a genuine smile. From the moment you phone for an appointment when staff greet you, to the time you enter the premises, staff smile at you whether you are being dealt with by them or not, and everyone, whether customer or member of staff is an individual.
The branch I attend is full of light, well designed, with good seating and all the staff are ready to assist customers, and each other.
The Optometrists are very well informed and give clear instructions and advice, and have provided support when it has been necessary to approach the Eye Clinic at the hospital.
There is a wide range of frames available and very experienced and knowledgeable staff to advise on suitability according to one's prescription.
2026年2月20日
R Woodfall Opticians - Sydenham からの回答
Thank you so much for your incredibly kind and thoughtful feedback. We’re truly delighted to hear that Woodfall feels like a “happy place” for you—that means a great deal to the whole team.
It’s wonderful to know you feel welcomed from the moment you book an appointment right through to your visit, and that the team’s friendliness, care, and teamwork stand out to you. We’re especially pleased to hear your positive comments about our optometrists and the support provided when specialist care has been needed, as well as your experience with our frame selection and dispensing advice.
Your description of the branch and your experience is exactly what we strive to create for every patient, and your kind words will mean so much to everyone here. We truly appreciate your trust and loyalty and look forward to seeing you again soon 😊
I have an existing eye condition which…
I have an existing eye condition which means I have impaired vision. I have just had cataracts removed. The care I have been given at Woodfalls has been the best. Jackie, the dispensing optician was so patient and helpful in helping me choose new spectacles to make me feel confident. The entire team is welcoming whenever I attend. The best there is.
2026年2月23日
R Woodfall Opticians - Sydenham からの回答
Thank you so much for sharing your experience. We’re truly delighted to hear that you’ve felt so well cared for during your visits, especially at such an important time following your cataract surgery.
It’s wonderful to know Jackie was so patient and supportive in helping you choose your new spectacles and that she helped you feel more confident—that’s exactly the level of care we strive for. We’re also very pleased that the whole team has made you feel welcome every time you’ve visited.
Your kind words mean a great deal to us, and we really appreciate your trust and recommendation. We look forward to continuing to look after you 😊
Sight test and new reading glasses…
Sight test and new reading glasses within 24 hours. Extraordinary.
2026年2月25日
R Woodfall Opticians - Sydenham からの回答
Thank you so much for your fantastic feedback! We’re delighted to hear you were impressed with the speed and service in getting your sight test and new reading glasses so quickly. It’s great to know we could make the process smooth and efficient for you. We really appreciate your kind words 😊
Friendly and helpful
2026年2月19日
R Woodfall Opticians - Sydenham からの回答
Thank you for your feedback! We’re really pleased to hear you found our team friendly and helpful. We appreciate you taking the time to share this and hope to see you again soon 😊
Woodfall's have looked after mine and…
Woodfall's have looked after mine and my family eyes now for over 15 years. They are extremely helpful, friendly and I always feel treated well. Keep up the great work.
2026年2月20日
R Woodfall Opticians - Sydenham からの回答
Thank you so much for your kind words and for trusting Woodfall’s with your family’s eye care for over 15 years. It truly means a lot to us that you feel well looked after and supported by the team. We’ll be sure to pass on your lovely feedback — and we look forward to continuing to care for you and your family for many years to come.
R Woodfall Opticians - Sydenham からの回答
Thank you for your kind words. We’re delighted to hear that you consistently find our team friendly and professional.
R Woodfall Opticians - Sydenham からの回答
Thank you for your lovely feedback. We’re so pleased to hear that you value the personal service and found all of our staff friendly and helpful. Providing a warm, attentive experience is something we’re very proud of. We truly appreciate your support and look forward to welcoming you again soon.
My experience with woodfall optician…
My experience with woodfall optician have been great. The staff are friendly and helpful . The doctor who done the test was very professional and helpful. It was my first eye test and it was handled very well.
2026年2月13日
R Woodfall Opticians - Sydenham からの回答
Thank you so much for your kind words! We’re delighted to hear that your first eye test was such a positive experience. Our team takes great pride in providing friendly, professional, and supportive care, so it’s wonderful to know that came across during your visit.
We truly appreciate you choosing us and look forward to seeing you again in the future! 😊
R Woodfall Opticians - Sydenham からの回答
Thank you for your lovely feedback!
We’re so pleased to hear that you found our team attentive, warm, and friendly. Creating a welcoming and caring environment for our patients is very important to us, so your kind words truly mean a lot.
We look forward to seeing you again soon! 😊
The staff and optician very polite and…
The staff and optician very polite and offer a great service
2026年1月29日
R Woodfall Opticians - Sydenham からの回答
Thank you for your feedback we are pleased to have been of assistance.
R Woodfall Opticians - Sydenham からの回答
Thank you very much for your review and for choosing Woodfalls!
R Woodfall Opticians - Sydenham からの回答
Thank you for taking the time to leave us your feedback.
R Woodfall Opticians - Sydenham からの回答
Thank you very much for taking the time to leave us your feedback it is greatly appreciated!
A fantastic opticians with exceptional staff.
I've been a customer of the Sydenham branch of Woodfall for over a decade, and also take my three children there for eye care. The staff have always been exceptional; professional, welcoming and extremely knowledgeable. My eldest child is autistic and can feel overwhelming anxiety when interacting with unfamiliar people. However, they're able to attend their appointments at Woodfall because they know they will be treated with kindness, empathy and respect.
2026年1月13日
R Woodfall Opticians - Sydenham からの回答
Thank you so much for your incredibly kind and thoughtful feedback.
We’re truly grateful for your loyalty to our Sydenham branch over the years and for trusting us with your children’s eye care. It means a great deal to hear that our team has consistently provided a professional, welcoming, and knowledgeable service.
We’re especially touched by your comments about your eldest child’s experience. Creating a safe, supportive, and respectful environment for every patient is very important to us, and we’re so pleased that they feel comfortable and cared for during their visits. Your words will mean so much to our entire team.
We look forward to continuing to care for you and your family.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。