This was my second time ordering from Ryde and both times the products and customer service have been exceptional. Larnia goes above and beyond. 10/10 thank you so much!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic product - bought a couple of shoot samples/misthreads for an absolutely bargain price…. I’m a garment tech & I can’t find anything wrong with them. Recommended & showed mine to a friend who... もっと見る
企業が回答しました
Unfortunately the coat was the wrong size for me but if it hadn't been too small I'd've paid double. The quality is amazing and the design is modern without being something that will go out of fas... もっと見る
What a lovely bunch of people, bought a “doesn’t cost the earth” robe and was incredibly pleased with the customer service even when I wasn’t a big ticket customer. Was so impressed I bought another... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ryde create sustainable outdoor clothing that is kind to people and the planet. From change robes to organic hoodies, we design gender neutral products for everyone and everywhere. Female founded and inclusive, we’ve found our place somewhere in between the extraordinary and every day adventure. From peak to pub, beach to bar - we’re less about personal bests and six pacs and more about slow living, good views and a brew. Shifting the focus from doing less harm to doing more good, we believe big change starts small - from product to environment to people.
連絡先
Ryde Store, Riverside Organic, Manor Ln, Davenham, Northwich, CW9 7RH, Northwich, 英国
- +44 01615 132190
- hello@ryde.store
- ryde.store
10/10 - fantastic robe and service
This was my second time ordering from Ryde and both times the products and customer service have been exceptional. Larnia goes above and beyond. 10/10 thank you so much!
2026年2月15日
Ryde is right for me 👌🏼
Quality products, love them, ordered for my family so they get to have my favourite too!
2025年11月27日
Great Coat
Well made delivered quickly. Only issue is sizing. Whilst they are oversized the small we bought is huge. Suggesting is fits 8 - 10 is very misleading unless it is just for changing in at the beach.
2025年12月20日
Ryde からの回答
Hey! Thank you for taking the time to leave a review and we’re really pleased to hear you were happy with the quality and delivery. Hope you've had a lovely Christmas. Our sizing guide is based on extensive customer feedback and testing but it can be tricky to get right for everyone. We haven’t had issues raised before around the sizing, so if the robe you received feels significantly larger than expected, it could be an individual manufacturing error. Please always email us at hello@ryde.store if you have any concerns and we'd be happy to help!
No complaints
Although it was Christmas time and most delivery's at that time of year are chaotic my order arrived promptly at the time promised and even better my order was in the sale so no brainer ordering from Ryde
five stars easily earned.
2025年12月18日
Ryde からの回答
Thank you so much. Wishing you all the best for 2026!
Ryde has the BEST customer service & team
Ryde has the BEST team with first class customer service. My coat had an issue with its zip and Larnia and her team offered to replace it immediately. They took the time during the busiest time of the year to send me a replacement. I’m so grateful for their support as I use my coat for work and without it my life was less happy! These coats protect you from wind and rain and keep you warm and functional in any conditions. I can’t recommend them highly enough. Thank you Ryde!
2025年12月17日
Ryde からの回答
Thank you so much for the lovely review. It's honestly our pleasure - hope you had a great Christmas and wishing you all the best for 2026!
Best coat ever.
Absolutly over the moon with this company, I ordered my coat and it was with me in 48 hrs and the quality is second to none well done guys if I could give a higher score I would thank you for making my dog walks dryer and warmer 😊 👏.
2025年11月19日
Ryde からの回答
Hi Debbie, this is so so lovely. Thank you so much! 🙏
Does not cost an earth
I have bought a missthread/shoot robe at an absolute bargain price and I can’t find anything wrong with it at all.It’s amazing, perfect for what I need it for which is keeping me dry on my way to work. Also, I have emailed them few times to discuss the sizing and their customer service is spot on. Hanna deserves a pay rise. ♥️totally recommend it!
2025年11月6日
自発的なレビュー
Ryde からの回答
Thank you so much for such a lovely review! It's been our pleasure chatting to you and we're always here - stay in touch! Happy adventuring in your new Ryde robe and Hanna will no doubt have this printed off and stuck on the fridge 😉
Fantastic product
Fantastic product - bought a couple of shoot samples/misthreads for an absolutely bargain price…. I’m a garment tech & I can’t find anything wrong with them. Recommended & showed mine to a friend who immediately ordered! Already the ultimate dog walking coat, tho currently too warm to wear it, I know it’ll see some action this winter both in the country & up at the beach 😊
2025年11月1日
Ryde からの回答
Hi Mary, thank you so much for your order and for spreading the word. It means a lot. Our Doesn't Cost The Earth range are items that we don't class as 'perfect' - i.e. may have been worn once on a photoshoot, or have some slight misthreading. It's our way of giving back and helping people grab a bargain/eliminating waste. Please tag us in any dog related adventures, they always make our day! P.s we are always looking for garment techs if you wanted to drop us an email!
Small family company
Small family company, very personal service, very helpful, dealt with refund quickly even though they were experiencing staff issues due to COVID. This company was recommended to me & I would recommend onward.
2025年10月2日
Ryde からの回答
Hi Val, thank you so much - it means the 🌍
What a lovely bunch of people
What a lovely bunch of people, bought a “doesn’t cost the earth” robe and was incredibly pleased with the customer service even when I wasn’t a big ticket customer. Was so impressed I bought another, communication was amazing and customer service was spot on. What customer service should be. Thanks everyone!
Name dropping Hannah here as she deserves it. What amazing people :)
2025年9月8日
Ryde からの回答
Hi Craig, thank you so much for the kind words. There's no such thing as a big ticket customer in our eyes, we appreciate every single order 😊 happy adventuring! Thank you for the support
Highly recommend this company
Absolutely love this company and would highly recommend. Their customer service is fantastic, so helpful when querying sizing, quick response to emails and even remembered me from a previous question I’d asked. The size they recommended was spot on, I absolutely love the coat, great quality and all the pockets! (It’s the simple things in life)
2025年8月21日
自発的なレビュー
Ryde からの回答
Hi Catherine, thank you so much for the kind words and support, our pleasure ❤️
These are next level coats/robes
These are next level coats/robes, it stood upto the North Yorkshire coast weather with ease
2025年4月10日
Super company to do business with
Super company to do business with, oozes quality and genuine customer service. Every item I’ve purchased has been top quality and stands the test of time despite what life throws at them. Thank you Ryde
2025年4月2日
Fantastic staff
Fantastic staff, fantastic service and fantastic quality clothing! Love these guys :)
2025年2月6日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。